Top 6 Office operations manager Jobs in Caseyville, Il

Manager, Paralegal Operations
Intellivo —Creve Coeur, MO
- $110,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
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Home Care Operations Manager
Addus Homecare —Belleville, IL
- $50,000 - $60,000 a year
- Monday to Friday
- HIPAA
- Mid-level
- Office
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Business Operations Supervisor
Colibri Group —St. Louis, MO
- $54,000 - $57,000 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
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1d
Operations Manager
Genesis Health Clubs —St. Louis, MO
- Weekends as needed
- Mid-level
- Team management
- Recruiting
- Health insurance
- Dental insurance
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Director of Operations & Finance (Hybrid) - Office of Technology Management
Washington University in St. Louis —St. Louis, MO
- $96,000 - $169,300 a year
- Online Application
- Hybrid work
- CPA
- Writing skills
- Pass drug screening
- Commuter assistance
- Employee assistance program
11d

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Home Care Operations Manager
Addus Homecare —Belleville, IL
Excels in communicating with all employees, from Sr. Leaders to entry-level new hires. Maintains a safe working environment free of environmental hazards.
$50,000 - $60,000 a year
Quick Apply
Supervisor Residential Operations (Home Manager)
AbleLight —St. Louis, MO
Drivers’ license required if role involves driving others or required by state regulations. Ensures general event reporting (GER) is maintained and is aligned…
Quick Apply
6d

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Operations Manager
Dodds Wealth Advisors —Bellefontaine, OH
This individual will oversee the firm's day-to-day operations, lead and develop our administrative staff, improve processes, and partner with leadership to…
$75,000 - $100,000 a year
Quick Apply
Operations and Finance Manager
Mental Health America of Ohio —Columbus, OH
Three years of experience in finance, operations, nonprofit administration, project management, or a related field. Bachelor’s Degree in a related field.
$48,000 - $55,000 a year
Quick Apply

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Manager, Paralegal Operations

Intellivo -
Creve Coeur, MO

Quick Apply

Job Details

Full-time
$110,000 - $120,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Employee onboarding
Performance improvement leadership
Resource allocation (project management tasks)
Team supervision
Standard Operating Procedures (SOPs) implementation
Workflow management (operations management method)
5 years
Caseload management
Coaching
Performance management strategy
Operations transformation
Training material drafting
Leadership development
Workers' compensation insurance knowledge
Personal injury law
Team development
Quality assurance audits
Quality control management
Bachelor's degree
Legal administrative experience
Quality assurance standard operating procedures
Task prioritization
Decision making
Team training
Data interpretation
Data-driven problem-solving
Leadership development programs
Operational excellence initiatives
Quality audits
Legal case management

Full Job Description

Manager, Paralegal Operations

We're building a high-performing legal operations organization in St. Louis, and we're looking for a Manager, Paralegal Operations to lead a team of approximately 40 Legal Assistants and Administrative professionals through a structure of 4-5 Team Leads.

This role is responsible for driving operational excellence across our Legal Assistant and Administrative support functions, ensuring attorneys have the support, information, and resources needed to maximize recovery outcomes. The Manager will oversee workforce planning, productivity, quality, training, process improvement, and performance management while developing Team Leads into strong frontline leaders.

This is a highly visible leadership role for someone who thrives in a fast-paced environment, enjoys building structure, and knows how to turn operational challenges into scalable solutions.

What You Will Own

Leadership of Leaders

Directly lead and develop 4-5 Team Leads responsible for Legal Assistant and Administrative support teams.
Establish performance expectations, accountability standards, and leadership routines for Team Leads.
Coach Team Leads on workforce management, employee development, performance management, and operational execution.
Build leadership bench strength and succession plans across the organization.
Foster a culture of ownership, urgency, collaboration, continuous improvement, and customer service.

Operational Execution & Workforce Management

Oversee daily operations for a team of approximately 40 employees supporting attorneys and legal operations.
Ensure work is prioritized appropriately and completed accurately, efficiently, and on time.
Manage staffing models, capacity planning, workload balancing, and resource allocation.
Monitor queue health, turnaround times, productivity, service levels, and quality metrics.
Partner with Team Leads to remove obstacles and address performance issues quickly.
Ensure operational coverage and business continuity across all support functions.

Quality, Training & Process Excellence

Create and maintain operational standards, SOPs, training materials, and quality controls.
Ensure work products meet legal, compliance, and client expectations.
Partner with Training and Legal Leadership to improve onboarding and accelerate employee ramp times.
Use quality audits and performance data to identify coaching opportunities and process improvements.
Drive continuous improvement initiatives that improve efficiency, consistency, and scalability.

What Success Looks Like

Legal Assistants and Administrative teams consistently meet productivity, quality, and service-level expectations
Attorneys receive timely, accurate, and proactive support
Operational queues remain organized, visible, and appropriately prioritized
New team members are onboarded efficiently and achieve productivity expectations quickly
Quality issues, rework, and workflow delays are reduced over time
Standard operating procedures are documented, followed, and continuously improved
Team members understand expectations, take ownership of their work, and operate with accountability
Leadership has clear visibility into team performance, staffing needs, risks, and opportunities

What You Bring

5+ years of experience as a paralegal, legal assistant, or in a related legal or case support role, subrogation, personal injury, insurance claims, or workers' compensation experience preferred
2+ years directly managing or supervising a team, including formal performance management responsibility
Demonstrated experience managing high-volume caseloads and driving measurable results
Strong working knowledge of case workflow and legal support or claims processes
Comfort setting clear expectations, coaching performance, and holding a large team accountable
Ability to use data to guide prioritization and decision-making
Clear, confident communication with attorneys, team members, and leadership
Experience supporting legal, healthcare, insurance, claims, recovery, or professional services environments preferred
Bachelor's degree preferred; paralegal certificate from an ABA-approved program a plus

How You Lead

You create structure where others see complexity.
You hold people accountable while building trust and engagement.
You focus on outcomes, not activity.
You identify problems early and take ownership for solving them.
You use data to drive decisions and continuous improvement.
You build teams that are dependable, responsive, and committed to excellence.
You embrace change and help others navigate it successfully.
You lead with urgency, curiosity, and a bias toward action.

Compensation

Base Salary: $110,000 – $120,000 (based on experience) + performance incentive

Who is Intellivo?

As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while completely eliminating the need to fill information gaps through ineffective and burdensome outreach to plan members. With almost a 30-year history of excellence, Intellivo proudly serves more than 200 of the country's largest health plans.

Why Work for Intellivo?

Amazing Team Members – Intellivators!
Medical Insurance
Dental & Vision Insurance
Industry leading health & wellness benefits
401(K) retirement plan
Competitive Paid Time Off
And more!

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Refine Your Search

office operations manager jobs in caseyville, il

Manager, Paralegal Operations

Home Care Operations Manager

Business Operations Supervisor

Operations Manager

Director of Operations & Finance (Hybrid) - Office of Technology Management

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