Top 12 Call center representative Jobs in Casper, Wy

Scheduler/Call Center Agent
Renewal by Andersen of Wyoming —Evansville, WY
- From $18 an hour
- 8 hour shift
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Support Representative
Five Star Call Centers —Casper, WY
- $14 an hour
- Full-time
- Remote
- Organizational skills
- Computer skills
- 1 year
- Paid training
1d

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Territory Partner (Closer)
Omada.ai —Casper, WY
Comfortable closing over phone/video and asking for payment on the call. Handle objections, create urgency, and close on the call — including collecting payment…
$50,000 - $100,000 a year
Quick Apply
8d
Installation Technician
Renewal by Andersen of Wyoming —Casper, WY
Clean driving record and valid driver's license. Proficiency with hand and power tools. With a focus on customer satisfaction and quality craftsmanship, you'll…
$20 - $23 an hour
Quick Apply
10d

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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
Quick Apply
7d
Outbound Customer Service Representative
IQVentures —Dublin, OH
Make high-volume outbound calls to customers from assigned lead queues. In this role, you will engage prospective customers through high-volume outbound calls,…
From $16.50 an hour
Quick Apply

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Scheduler/Call Center Agent

Renewal by Andersen of Wyoming -
Evansville, WY

Quick Apply

Job Details

Full-time
From $18 an hour
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer relationship building
Email customer support
Phone communication
Customer service
In-person customer service
Direct client contact
Customer engagement
Appointment scheduling

Full Job Description

Renewal by Andersen of Wyoming, Montana and Rapid City is currently hiring for the position of Scheduler/Call Center Agent.

Renewal by Andersen is a 'start to finish' residential window replacement company serving Wyoming, Montana, and the Rapid City, SD area. We are the full-service replacement division of Andersen Windows, which is the largest and oldest window manufacturer nationwide. The purpose of this position is to communicate with customers effectively and professionally, while excelling in multi-tasking, scheduling, and exceptional communication skills.

*Competitive Bonus Program available, rewarding strong performance and achievement of key goals.*

Primary responsibilities include:

The Scheduler/Call Center Agent is responsible for ensuring that the company’s positive image and reputation remains intact through daily interactions with existing and potential customers. Their main responsibilities include:

Directing inbound phone calls to the proper department in the office.
Qualifying leads and setting appointments for outside sales consultants in multiple states.
Following various communication scripts when speaking to existing and potential customers.
Answering inquiries or questions about the products and/or services provided.
Confirming appointments.
Collaborating within the department to improve processes or customer experience.
Seamlessly works as a team in conjunction with the Marketing Department
Various other office duties as assigned.

Position Requires the following Skills:

High attention to detail.
Great oral and written communication skills.
Strong customer service skills, in person, over the phone, and via text and email.
Excellent time management and multi-tasking ability.
Office and customer service experience is preferred, but not required.
Proficiency in Microsoft Office or Google Suites programs.
Familiarity with Sales Force or other CRM software a plus.
This is a job requiring 8 hours a day in front of computer monitors at a sit / stand desk.

Company Benefits Offered:

Blue Cross Blue Shield Health Insurance
Paid time off
Paid Holidays
401K
Life Insurance
Supplemental Insurance

Generally, this shift will be 9AM-6PM. The department is open from 7 AM to 6 PM, so occasionally 8-hour shifts may vary, as well as rotating Saturdays.

Renewal by Andersen of WY, MT and Rapid City is an alcohol and controlled substance free workplace. In order to maintain a safe working environment, all individuals offered a position within our organization will be subject to a pre-employment drug screening as a condition of their employment.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you willing to undergo a background check and drug test in accordance with local, State and Federal guidelines?

Experience:

Customer service: 1 year (Preferred)
Appointment scheduling: 1 year (Preferred)

Work Location: In person

Quick Apply

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call center representative jobs in casper, wy

Scheduler/Call Center Agent

Customer Support Representative

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