This is a full-time, on-site position in Casper, Wyoming
About Us:
At True Oil LLC, we do more than just power America—we live by the values that built it. Rooted in the rugged landscapes of the Rocky Mountain region, we take pride in doing things the right way: with honesty, grit, and a handshake you can count on. We're part of a family of companies under True Companies, where hard work is honored, teamwork is celebrated, and integrity is the foundation of everything we do.
Whether you're in the field, the office, or somewhere in between, you’ll find a supportive environment where your work matters and your growth is encouraged. Join us and be part of a company that’s been fueling progress and opportunity for generations—while staying true to its roots.
Why You'll Love Working Here:
We don’t just offer jobs—we offer a future. As part of the True companies family, you'll enjoy a generous, well-rounded benefits package designed to support your life in and out of work. Benefits include competitive health coverage, dental/vision insurance, up to 4 weeks of vacation, sick leave, paid holidays, 401(k) with employer match, company-paid life and disability insurance, profit sharing, tuition reimbursement, and more. We believe in rewarding hard work and supporting your future.
We take care of our people—because we know they’re the heart of everything we do.
What You'll Do:
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Responsible for Master Service Contract/Vendor insurance approval process as part of the MSC pursuant to established procedures.
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Determine risk and classification of vendors based on services provided, hazards, state of operations.
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Identify problems and communicate directly with operations personnel, vendors, insurance agents and carriers to resolve vendor contract and insurance deficiencies.
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Confer with legal department regarding risk assessment of vendors, contract criteria, and insurance coverage to support MSC/vendor indemnification.
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Clean up inactive vendor files as time permits.
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Confer with IT and accounting departments as needed for programming and vendor issues.
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Train new employees involved in use and implementation of MSC program and claims management.
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Provide insurance certificates to legal department to correspond with customer contract requirements.
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Receive, set up, and document new workers’ compensation, auto, and liability claims; ensure timely first notice of loss to carriers, TPAs, and other stakeholders.
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Collect and analyze incident reports, witness statements, medical records, police reports, photos, and other evidence to determine coverage, liability, and exposure
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Coordinate and monitor claim investigations performed by carriers, TPAs, and outside vendors; follow up to ensure action items are completed
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Track workers’ compensation lost time, medical only, and restricted duty cases; coordinate return to work and accommodations with HR, supervisors, and medical providers.
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Partner with safety, HR, and operations to analyze loss trends and recommend corrective actions, training, or process changes to prevent future losses
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Periodically update vehicle insurance records and respond to state agencies as needed.
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Process bond renewals and invoices on a monthly basis.
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Prepare annual bond inventory by company and state.
What We're Looking For:
Required Education, Experience and/or Abilities
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Preferred two to four (2-4) years of claims handling experience and recommend commercial insurance experience and/or legal background with a general knowledge of insurance; or an equivalent combination of education and/or experience may be considered.
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Ability to communicate knowledgeably with agents, brokers, and insurance representatives on various lines of insurance. As well as the ability to communicate knowledgeably with injured employees, claimants, investigators, TPA’s.
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Ability to define problems, collect data, establish facts, and draw valid independent conclusions.
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Good composition skills and strong communication and phone skills.
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Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
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Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
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Ability to write speeches and articles for publication that conform to prescribed style and format.
Computer Skills
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Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
Certificates, Licenses, Registrations
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Wyoming Insurance license or ability to obtain within one (1) year and/or,
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CPCU graduate or graduate of Insurance Institute of America or equivalent programs and/or experience or continuing education.
Additional Eligibility Qualifications
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English language fluency, verbal and written.
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Acceptable results of a pre-employment background check, credit check and drug/alcohol test.
True Oil LLC is an Equal Opportunity Employer - Vets, Disability
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