Top 234 Operational manager Jobs in Casper, Wy

Customer Service Manager
307 RACING MANAGEMENT, LLC —Casper, WY
- $65,000 a year
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
Director of Operations
LŪM Studio —Casper, WY
- $28 - $36 an hour
- Email
- Hybrid work
- Office
- Microsoft Office
- Finance
- Paid holidays
- Disability insurance
Quick Apply
12d
Area Manager
REXEL —Casper, WY
- Full-time
- Marketing
- Customer service
- 5 years
- Commuter assistance
- Health savings account
Quick Apply
8d
Operations Support Specialist
Black Hills Energy —Casper, WY
- $23.39 - $35.24 an hour
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
11d
Genesis Custom Chemical Blending- Casper WY Plant Manager
Smart Chemical Solutions —Casper, WY
- Full-time
- Mentoring
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
Security Manager
True Oil LLC —Casper, WY
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
Quick Apply
Sales Management Trainee
Enterprise Mobility —Casper, WY
- $52,000 a year
- Urgently hiring
- 18 years or older
- Office
- Business development
- Profit sharing
- Health insurance
3d
Therapy Billing Assistant (Medical Billing, In-office role)
Casper Orthopedics —Casper, WY
- From $17 an hour
- Full-time
- Background check
- HIPAA
- Ability to climb stairs
- Health savings account
- Health insurance
Quick Apply
P&A Safety Specialist
Safety Management Systems —Casper, WY
- $30 - $33 an hour
- Full-time
- Writing skills
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Shift Leaders & Managers
Qdoba Mexican Eats —Casper, WY
- From $14 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid time off
- 401(k) matching
Quick Apply
Associate Director RN Operating Room
Banner Health —Casper, WY
- $52.13 - $86.89 an hour
- Full-time
- Nursing
- Surgery
- RN License
- Health insurance
- Opportunities for advancement
Associate Director RN Women's and Infant Services
Banner Health —Casper, WY
- $48.71 - $81.19 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Health insurance
- Opportunities for advancement
Recreation Manager
City of Casper, WY —Casper, WY
- $89,262 - $124,967 a year
- Weekends as needed
- Background check
- Pass drug screening
- Public speaking
- Paid holidays
- Disability insurance
Property Manager
Parkplace Residential —Casper, WY
- $37,440 - $41,600 a year
- Full-time
- Mid-level
- Residential
- Apartments
- Paid holidays
- Dental insurance
Director of Operations
DISA Technologies —Casper, WY
- $120,000 - $180,000 a year
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Engineering
- Health insurance
- 401(k) 4% Match
Quick Apply
11d
Director of Security - Wyoming Based
307 RACING MANAGEMENT, LLC —Casper, WY
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
HR Generalist
URANIUM ENERGY CORP —Casper, WY
- Full-time
- 5 years
- Mid-level
- Office
Quick Apply
Property Manager
Apartment Management Consultants, LLC —Casper, WY
- $27 - $29 an hour
- Full-time
- Sales
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d
Account Manager
Genesis Reference Laboratories —Casper, WY
- Google Workspace
- Marketing
- HIPAA
- Mileage reimbursement
- Paid holidays
Retail Store Manager
PetSmart —Casper, WY
- $61,000 - $105,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement

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operational manager jobs near casper, wy

Customer Service Manager

307 RACING MANAGEMENT, LLC -
Casper, WY

Apply Now

Job Details

$65,000 a year

Qualifications

Computer operation
Customer communication
Coaching
Team development
Mentoring
Data interpretation
Productivity software

Full Job Description

Job Summary

The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability.

Supervisory Responsibilities

Recruits, selects, and onboard customer service team members with a strong focus on service excellence.

Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies.

Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery.

Approves bi-weekly timecards, manages attendance, and prepares overtime reports.

Conducts timely, constructive performance evaluations using data-driven assessments.

Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.

Duties and Responsibilities

Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines.

Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery.

Establishes clear expectations, performance standards, and accountability practices.

Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions.

Keeps the team updated on changes to products, services, policies, and procedures.

Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary.

Collects, analyzes, and reports data on guest complaints, service performance, and team metrics.

Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations.

Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations.

Identifies operational inefficiencies and recommends improvements to leadership.

Participates in budget planning, contributing insight on staffing, service tools, and resource needs.

Performs additional duties and special projects as assigned.

Required Skills/Abilities

Strong leadership and supervisory capabilities.

Excellent verbal and written communication skills.

Advanced understanding of customer service principles.

Highly organized with exceptional attention to detail.

Proven ability to resolve complex customer issues using independent judgment.

Strong critical thinking skills with the ability to analyze data and make informed decisions.

Skilled in coaching, mentoring, and driving continuous improvement.

Proficient with Microsoft Office and related software tools.

Education and Experience

Bachelor’s degree preferred.

Minimum three years of experience in high-level customer service.

Minimum two years of supervisory or leadership experience.

Physical Requirements

Prolonged periods working at a desk and on a computer.

Ability to move throughout the facility during the workday.

Ability to stand or walk for extended periods.

Ability to lift up to 50 pounds as needed.

Apply Now

Refine Your Search

operational manager jobs in casper, wy

Customer Service Manager

Director of Operations

Area Manager

Operations Support Specialist

Genesis Custom Chemical Blending- Casper WY Plant Manager

Security Manager

Sales Management Trainee

Therapy Billing Assistant (Medical Billing, In-office role)

P&A Safety Specialist

Shift Leaders & Managers

Associate Director RN Operating Room

Associate Director RN Women's and Infant Services

Recreation Manager

Property Manager

Director of Operations

Director of Security - Wyoming Based

HR Generalist

Property Manager

Account Manager

Retail Store Manager

I want to receive the latest job alert for operational manager in casper, wy

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