Top 22 Technical support representative Jobs in Casper, Wy

Customer Service Representative
Motion & Flow Control Products Inc —Casper, WY
- Microsoft Outlook
- Pass drug screening
- Office
- Paid holidays
- Health insurance
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5d
Outbound Survey Representative
Five Star Call Centers —Casper, WY
- $14 an hour
- Weekends as needed
- Remote
- Background check
- 18 years or older
- Clinic
- Paid training
12d
Police Technology Support Specialist
City of Casper, WY —Casper, WY
- $56,604 - $76,415 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
3d
Fise Representative - Wyoming
Tenaris —Casper, WY
- Mid-level
OUTSIDE SALES – WYOMING
Denver Industrial Pumps, Inc. —Casper, WY
- Email
- Microsoft Excel
- Up to 50% travel
- Engineering
INSIDE SALES – COLORADO
Denver Industrial Pumps, Inc. —Casper, WY
- Email
- Microsoft Excel
- Up to 50% travel
- Bachelor of Science
Commercial Lines Team Lead
HUB International —Casper, WY
- Full-time
- 5 years
- High school diploma or GED
- Supervising experience
Outside Sales Representative-North Dakota
Source Equipment —Casper, WY
- $42,000 - $55,000 a year
- Email
- Microsoft PowerPoint
- Microsoft Word
- Clean driving record
- Paid holidays
- 401(k)
Quick Apply
6d
National Account Director
Mistras Group, Inc.-Shop —United States
- Remote
- Microsoft Excel
- Ability to climb stairs
- High school diploma or GED

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Outbound Survey Representative
Five Star Call Centers —Casper, WY
In this role, agents will conduct outbound calls to hospitals and healthcare clinics to complete brief surveys related to their after-hours and emergency…
$14 an hour
12d

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Customer Service Representative
NFI Parts —Delaware, OH
Provide customers with technical assistance as required utilizing available resources (Parts manuals, BOM, engineering drawings, vendor manuals, NFP personnel,…
Quick Apply
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour

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Customer Service Representative

Motion & Flow Control Products Inc -
Casper, WY

Quick Apply

Job Details

5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer relationship building
Microsoft Outlook
Client rapport building
High school diploma or GED

Full Job Description

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR’s prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR’s coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team.

Primary Duties:

Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
Achieves and maintains rapport with customers and works to give them the best possible service.
Provides support to the Outside Sales Team.
Uses ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with suppliers and warehouse expeditors regarding deliveries of scheduled shipments.
Ensure all required documentation is obtained and forwarded to customer.
Interface with our suppliers on technical, pricing and delivery issues.
Respond to inquiries in a timely manner with good phone selling skills.
Assist accounts receivable with payment and credit hold issues.
Assist in managing supplier relationships.
Ensure that the highest level of customer service is provided promptly and ethically.
Generate and maintain accurate required documentation, including quotations.
Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
Collaborate with all appropriate departments and personnel to ensure customer satisfaction.
Develop ideas that help MFCP improve customer service, systems and procedures.
Maintain a safe, clean and organized work area.
Adhere to strict Safety Guidelines.
Performs other duties as assigned.1

Basic Requirements:

High school diploma or equivalent.
Excellent written & oral communication and strong relationship building skills required.
Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus.
Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner who can assimilate product knowledge and skills as they are presented.
Experience with distribution and familiarity with our product lines, a plus.
Must be able to work with a wide variety of people and personalities.
Maintain regular and punctual attendance.
Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers.

Physical Demands and Work Environment:

Work environment mainly office, but may vary including warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions of the job.

Benefits: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays/vacation/sick time.

Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

technical support representative jobs in casper, wy

Customer Service Representative

Outbound Survey Representative

Police Technology Support Specialist

Fise Representative - Wyoming

OUTSIDE SALES – WYOMING

INSIDE SALES – COLORADO

Commercial Lines Team Lead

Outside Sales Representative-North Dakota

National Account Director

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