Top 736 Customer service representative Jobs in Casselberry Fl

Associate, Customer Support
CardWorks Servicing LLC —Lake Mary, FL
- Weekends as needed
- Computer literacy
- Research
- High school diploma or GED
- AD&D insurance
- Paid holidays
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Customer Service Representative
Summit Growth Partners —Orlando, FL
- $50,000 - $60,000 a year
- Full-time
- Background check
- In-person
- Communication skills
- Opportunities for advancement
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9d
Remote Client Agent – Work From Home | Training Provided
The Gainey Agency —Orlando, FL
- Remote
- Sales
- Customer service
- Computer literacy
- Opportunities for advancement
- Flexible schedule
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Customer Services and Data Entry Specialist
TS World Manufacturers Gloves —Orlando, FL
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Paid time off
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Call Center Agent
Fairwinds Credit Union —Orlando, FL
- $19 an hour
- Hybrid work
- Communication skills
- Entry level
- Under 1 year
- Health savings account
- Paid holidays
Client Service Representative
Infin Moving —Orlando, FL
- $18 - $28 an hour
- Full-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
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1d
Retail Customer Service Account Specialist I
JPMorganChase —Heathrow, FL
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
1d
Entry Level Appointment Coordinator
Nelsons Health Consulting LLC —Orlando, FL
- $65,000 - $79,000 a year
- Full-time
- No experience needed
- Office
- Communication skills
- Paid training
- Health insurance
Quick Apply
2d
Customer Service Specialist
Orlando Health —Orlando, FL
- Full-time
- Hospital
- Entry level
- Paid parental leave
- Health savings account
1d
Guest Experience Coordinator
Orlando Informer —Orlando, FL
- $20.50 - $24.00 an hour
- Weekends as needed
- Remote
- Marketing
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
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Client Scheduling - Client Scheduling Representative
Veritext —Orlando, FL
- $17.81 - $21.00 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Organizational skills
- Paid parental leave
- Disability insurance
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Outbound Customer Care (No Cold Calling)
Massey Services, Inc. —Casselberry, FL
- $40,000 - $50,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
2d
Customer Resolutions Specialist
IKEA US —Orlando, FL
- $19.96 - $28.20 an hour
- Full-time
- Background check
- Sales
- Pass drug screening
- Paid parental leave
- Paid holidays
2d
Customer Service Representative
Sunshine 811 —DeBary, FL
- $18.50 an hour
- Overtime
- Remote
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Remote Customer Service Representative - Pest Control Service Rep
Rowland Pest Management, Inc. —Casselberry, FL
- $16 - $21 an hour
- Full-time
- Sales
- 5 years
- Residential
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
Seminole County Tax Collector —Sanford, FL
- Full-time
- Spanish
- Writing skills
- Basic math
12d
Inbound Customer Service Specialist
Massey Services, Inc. —Casselberry, FL
- From $15 an hour
- Full-time
- Microsoft Word
- Background check
- Customer service
- Paid training
- Paid holidays
Quick Apply
3d
Processing Clerk - Orlando
Costco Wholesale Corporation —Orlando, FL
- Part-time
- Research
- Entry level
- AD&D insurance
- Employee stock purchase plan
14d
Entry Level Client Care Coordinator
Caceres Insurance Advisor LLC —Orlando, FL
- $62,000 - $80,000 a year
- Full-time
- Office
- Administrative experience
- Computer skills
- Paid training
- Health insurance
Quick Apply
2d
Associate Customer Care Representative
Amica Mutual Insurance Company —Orlando, FL
- $22.06 - $25.48 an hour
- Full-time
- Background check
- Sales
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply

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Associate, Customer Support

CardWorks Servicing LLC -
Lake Mary, FL

Quick Apply

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Computer operation
High school diploma or GED
Computer skills

Full Job Description

Become an everyday champion — and build a career where your impact fuels financial progress.

What We Do

CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, CardWorks Financial Group tackles the complex challenges that larger financial institutions leave behind. We’re embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

Who We Are

Merrick Bank: The bank that builds
CardWorks Servicing: One partner, total performance
Carson Smithfield: Resolution with respect

With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The CardWorks Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer.

Our team tackles the industry’s most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Founded in 1997, Merrick Bank is an FDIC®-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary and Role Impact:

The Customer Support Associate I serves as a primary point of contact for accountholders in a call center environment. This role responds to inbound inquiries, provides account-related support, helps resolve questions or concerns, and delivers a professional and consistent customer experience. The associate follows established policies, procedures, and compliance requirements while accurately documenting interactions, supporting account servicing needs, and escalating more complex matters when appropriate. Through timely, accurate, and service-focused support, this role contributes to customer satisfaction, retention, and the overall effectiveness of the Customer Support team.

Essential Functions:

Responds to inbound telephone inquiries and provides accurate, professional support to accountholders regarding account information, transactions, payments, and general servicing needs.

Assists accountholders with questions, concerns, and routine account issues while delivering a positive customer experience and supporting customer retention.

Researches and resolves customer issues in accordance with established policies, procedures, regulatory requirements, and business guidelines.

Accurately updates, verifies, and notates customer information and call activity within designated systems to ensure complete and reliable account records.

Initiates and supports account transactions, service requests, billing dispute steps, and investigations as appropriate based on customer needs and department procedures.

Educates accountholders on applicable processes, including billing dispute procedures, required documentation, timelines, and available next steps.

Identifies calls or account matters requiring additional review and escalates appropriately to leadership, internal partners, or specialized support teams.

Meets established expectations for quality, productivity, attendance, compliance, and customer service standards.

Performs other duties as assigned.

Requirements for Success:

Education & Experience:

- Requires a high school diploma or its equivalent
- Prior customer service experience
- Experience with First Data Resources (FDR), Evolve or related platforms preferred
- One (1) + years of related inbound or outbound call center or collections experience desirable
- Experience working with computers is required
Knowledge, Skills and Capabilities:
- Meets established unit standards for quantity, quality and monitoring
- Responsible for monitoring monthly statistics and meeting personal and unit goals
- Speaks clearly and is able to convey a clear message
- Able to change applications and support business objectives.
- Works to achieve department and individual goals; supports management and unit and team to accomplish company objectives
Schedule Flexibility:

Full-time positions are available across a variety of schedules, including day, evening, overnight, and weekend shifts. Specific schedules vary by position and location and will be discussed throughout the interview process. Schedule assignments are determined based on business needs and candidate availability at the time of hire. Candidates must be available to work the schedule associated with the position they are selected for.
Bilingual Opportunities Available:

Select openings require English/Spanish bilingual proficiency. Candidates applying for bilingual positions must be able to effectively communicate in both English and Spanish and may be assessed during the hiring process.
#INDEG

Our Employee Value Proposition

Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
Benefits Package -Medical, Dental, and Vision (plus much more)
401(k) Plan with Company Match
Short- & Long-Term Disability
Wellness Programs
Group Life and AD&D Insurance
Paid Vacation, Sick Days and bank Holidays
Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.

We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.

If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.

Quick Apply

Refine Your Search

customer service representative jobs in casselberry fl

Associate, Customer Support

Customer Service Representative

Remote Client Agent – Work From Home | Training Provided

Customer Services and Data Entry Specialist

Call Center Agent

Client Service Representative

Retail Customer Service Account Specialist I

Entry Level Appointment Coordinator

Customer Service Specialist

Guest Experience Coordinator

Client Scheduling - Client Scheduling Representative

Outbound Customer Care (No Cold Calling)

Customer Resolutions Specialist

Customer Service Representative

Remote Customer Service Representative - Pest Control Service Rep

Customer Service Representative

Inbound Customer Service Specialist

Processing Clerk - Orlando

Entry Level Client Care Coordinator

Associate Customer Care Representative

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