Top 52 Help desk support Jobs in Castle Rock, Co

Help Desk Analyst
Vaco by Highspring —Denver, CO
- $28 - $30 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
9h
Technical Support Engineer (Service Desk Engineer)
GadellNet —Greenwood Village, CO
- $45,000 - $60,000 a year
- 8 hour shift
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
IT Support Specialist
Liberty Financing —Centennial, CO
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Health insurance
- Vision insurance
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Help Desk Analyst
SI Solutions, LLC —Centennial, CO
- $64,300 - $71,400 a year
- Full-time
- Oracle
- Computer Science
- Mid-level
5d
IT Help Desk Technician Level I
SW Automotive Management —Aurora, CO
- $22 - $27 an hour
- Email
- Dealership
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
9d
Service Desk Engineer
Anchor Network Solutions, Inc. —Englewood, CO
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician - Colorado
ICR, Inc. —Aurora, CO
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
IT Support Technician Tier 1
Skyport Hospitality —Greenwood Village, CO
- $58,000 - $68,000 a year
- Full-time
- Background check
- Microsoft Excel
- Oracle
- Free parking
- Paid holidays
Quick Apply
19h
IT Tech, CoralTree Home Office
CoralTree Hospitality —Englewood, CO
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
4d
IT Support Coordinator
Rocky Mountain Cancer Centers —Greenwood Village, CO
- $19.50 - $24.50 an hour
- Background check
- Pass drug screening
- Office
- Wellness program
- Health savings account
5d
Technical Support Specialist
UDR INC. —Highlands Ranch, CO
- $25.67 - $30.00 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
Information Technology Support Specialist
Elevation Senior Services —Colorado Springs, CO
- $19.75 - $22.71 an hour
- Full-time
- Inventory management
- HIPAA
- Research
- 403(b) matching
- Health savings account
Quick Apply
IT Operations Engineer I
ForeFlight LLC —Englewood, CO
- $82,000 - $100,000 a year
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
12d
IT Specialist
LERCH BATES —Highlands Ranch, CO
- $65,000 - $75,000 a year
- Background check
- Computer Science
- Pass drug screening
- Paid parental leave
- Paid holidays
7d
Student Support Associate (Part Time)
ACI Learning —Monument, CO
- $17 - $19 an hour
- Part-time
- Classroom
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
6d
Desktop Support Technician
OmniTRAX, Inc —Denver, CO
- From $28.20 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
11d
Technical Service Representative
Jetson Home —Centennial, CO
- $65,000 - $72,000 a year
- Full-time
- Mid-level
- Residential
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
14d
Systems Administrator - Tier II
YIELD SOLUTIONS GROUP LLC —Centennial, CO
- $75,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
PIV/MFA Coordinator
Leidos —Centennial, CO
- $65,650 - $118,675 a year
- Full-time
- Mid-level
- Office
- SQL
7d
Client Success Specialist/ Account Manager - Hybrid Schedule
CPI Card Group —Littleton, CO
- $57,000 - $70,000 a year
- Hybrid work
- Microsoft Word
- Writing skills
- Pass drug screening
- Health savings account
- Paid holidays

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Help Desk Analyst

Vaco by Highspring -
Denver, CO

Quick Apply

Job Details

Temp-to-hire | Full-time
$28 - $30 an hour
9 hours ago

Qualifications

Jira
Customer communication
Network troubleshooting
Microsoft Outlook
IT user and group management
Process improvement
Mid-level
Windows
Incident Escalation
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
Microsoft Teams
SharePoint
Defect tracking tools
Escalation handling
2 years
Communication skills
Ticketing system technical support

Full Job Description

Service Desk Analyst (Onsite | Full-Time)

Nashville, TN (Onsite)
Full-Time, Contract-to-Hire
Hours: Monday–Friday, 8:00am–5:00pm
Salary: $60,000 annually
Target Start: August 24, 2026

The Role

We’re hiring a Service Desk Analyst to join a small, hands-on IT team supporting internal employees across the organization. This is a fully onsite, full?time position and a strong fit for someone who takes ownership of issues, communicates well, and enjoys being a reliable point of contact for day?to?day technology support.

This role is highly visible and regularly supports employees at all levels, including senior leadership. The right person will be professional, proactive, and comfortable working in a fast-paced environment.

What You’ll Be Doing

Serve as the first point of contact for IT support requests
Troubleshoot and resolve common hardware, software, access, and connectivity issues
Log, track, and update tickets using a service desk platform (Jira or similar)
Support Microsoft 365 tools including Outlook, Teams, SharePoint, and the Admin Center
Assist with user onboarding/offboarding and basic account administration
Escalate issues when needed while staying involved through resolution
Support conference room technology and other onsite IT needs
Follow IT procedures, documentation, and security best practices
Help identify repeat issues and improve processes and documentation over time

What We’re Looking For

2-5 years of experience in a Service Desk, Help Desk, Desktop Support, or IT Support role
Experience supporting Microsoft 365 environments
Comfortable working in a ticketing system
Basic Windows and networking troubleshooting skills
Strong communication and customer service skills
A proactive, dependable mindset — someone who takes ownership
Polished and professional; this role regularly supports leadership

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Quick Apply

Refine Your Search

help desk support jobs in castle rock, co

Help Desk Analyst

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Help Desk Analyst

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IT Tech, CoralTree Home Office

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Desktop Support Technician

Technical Service Representative

Systems Administrator - Tier II

PIV/MFA Coordinator

Client Success Specialist/ Account Manager - Hybrid Schedule

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