Top 361 Customer support representative Jobs in Catonsville, Md

Customer Service Representative / Customer Support Associate
Room & Board —Elkridge, MD
- $26.44 - $28.85 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Profit sharing
- 401(k) matching
Customer Service Representative
Meta Global —Baltimore, MD
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Representative
DTF Print Depot LLC —Halethorpe, MD
- From $17 an hour
- Full-time
- Background check
- Computer literacy
- English
Quick Apply
9d
Customer Service Representative
Smart Building Technologies —Owings Mills, MD
- $20 - $30 an hour
- Weekends as needed
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Service Representative I
Versant Health —Baltimore, MD
- $17.75 - $21.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
7d
Virtual Service Representative (Call Center, on site) - Part Time
Community College of Baltimore County —Catonsville, MD
- $19.07 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Mid-level
- Free parking
- 403(b)
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Baltimore, MD
- $16.12 - $23.21 an hour
- Full-time
- Background check
- Hospital
- Urgent Care
Call Center Service Representative 3 (SCA)
Peraton —Linthicum, MD
- $39,000 - $62,000 a year
- Remote
- High school
- Writing skills
- Mid-level
- Travel reimbursement
- Health savings account
Patient Registration - Customer Service Representative
R1 RCM, Inc. —Baltimore, MD
- $16.12 - $23.21 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Store Support
Home Depot —Catonsville, MD
- $15 - $17 an hour
- Entry level
- Time management
Customer Service Representative - State Farm Agent Team Member
Carrie Skinner - State Farm Agent —Columbia, MD
- $24 - $26 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Randy Somers - State Farm Agent —Owings Mills, MD
- $50,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
DAP Global Inc. —Baltimore, MD
- $19 - $22 an hour
- Full-time
- Office
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
Customer Service Representative - State Farm Agent Team Member
Andrew Inglisa - State Farm Agent —Catonsville, MD
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Patient Service Representative
Dental Care Alliance —Baltimore, MD
- $23 - $26 an hour
- Part-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
14d
Sales Support Representative - Hydronics
Ferguson Enterprises, LLC —Halethorpe, MD
- $19.65 - $31.41 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Health insurance
7d
Customer Service Representative
ARC Document Solutions —Columbia, MD
- From $21 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Alice Kwon - State Farm Agent —Ellicott City, MD
- $40,000 - $55,000 a year
- Full-time
- 11+ years
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Service Representative
Dental One Associates of Cross Keys —Baltimore, MD
- $23 - $25 an hour
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
14d
Field Sales Representative - Industrial
Mettler Toledo —Baltimore, MD
- $75,000 - $90,000 a year
- Engineering
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance

I want to receive the latest job alert for customer support representative in catonsville, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near catonsville, md

Field Sales Representative jobs in Baltimore, MD

Customer Service Representative jobs in Catonsville, MD

Patient Registration Representative jobs in Baltimore, MD

Patient Services Representative jobs in Baltimore, MD

Customer Service Representative jobs in Owings Mills, MD

Call Center Representative jobs in Catonsville, MD

Customer Service Representative jobs in Baltimore, MD

Customer Service Representative jobs in Ellicott City, MD

Customer Service Representative jobs in Columbia, MD

Customer Service Representative jobs in Elkridge, MD

Customer Service Representative jobs in Halethorpe, MD

Call Center Representative jobs in Westminster, CO

Call Center Representative jobs in Davenport, IA

Call Center jobs in Grand Rapids, MI

Call Center Representative jobs in Twin Falls, ID

Data Center jobs in Houston, TX

Call Center Representative jobs in Frisco, TX

Remote Customer Service Representative jobs in Florissant, MO

Customer Service Representative jobs in Tulsa, OK

Field Sales Representative jobs in Virginia

Customer Service Representative / Customer Support Associate

Room & Board -
Elkridge, MD

Apply Now

Job Details

Full-time
$26.44 - $28.85 an hour

Benefits

Profit sharing
401(k) matching

Qualifications

Customer relationship building
Phone communication
Customer order taking
Service scheduling
Logistics customer service
Client rapport building
De-escalation techniques
Conflict de-escalation
Decision making
Customer engagement
Customer support
Productivity software
Communication skills
Entry level
Client interaction via phone calls

Full Job Description

Overview:

Join our team where customer service goes beyond mere order taking. We seek candidates who excel in providing personalized, high-touch support, ensuring every customer interaction creates a seamless delivery experience for our customers. Discover a career designed to be different!

Whether a Room & Board customer is picking up an order, speaking with us by phone, or welcoming us into their home, we take pride in creating a comfortable, seamless experience at every touch point. As a Customer Support Associate at our Elkridge Delivery Center, you are at the heart of that experience. In this dynamic, fast-paced environment, you will coordinate customer pickups and deliveries, balancing customer needs with delivery team efficiencies. Your ability to think quickly, communicate clearly, and adapt in real time ensures every interaction is professional, personalized, and solution-focused.

Location: 7045 Troy Hill Drive, Suite 500. Elkridge, Maryland 21075

(NOTE: This role is fully on-site)

Schedule: You will work Monday – Friday: 7:30 am until 4:00 pm.

What you'll bring to be successful in this role as a Customer Support Associate:

You are a strong communicator and agile problem solver who thrives in a fast-moving environment. You build trust quickly and confidently guide customers through both routine and complex situations with clarity and care

You bring:

Exceptional communications skills (verbal and written), with a strong sense of urgency and timeliness in follow-up and task completion.
Agility and adaptability, with the ability to shift priorities and respond quickly to changing customer or operational needs.
Strong problem-solving and decision-making skills, navigating challenges independently while keeping the customer experience at the forefront.
Attention to detail and follow-through, ensuring nothing falls through the cracks in a high-volume setting.
Confidence working across multiple systems and tasks simultaneously, while maintaining accuracy and professionalism.

Additional Attributes, Qualifications & Experience:

A genuine passion for customer service—you approach every interaction with professionalism, empathy, and respect.
Ability to de-escalate situations and bring calm, clear solutions, building customer trust and loyalty.
A proactive mindset—you anticipate needs, solve issues quickly, and go the extra mile to exceed expectations.
A strong sense of ownership and accountability, seeing tasks through with timely and effective communication.
A collaborative spirit—you work closely with retail and delivery teams to ensure a seamless customer experience.
Comfort in a fast-paced, operational environment where priorities can shift throughout the day.
Proficiency with technology, including Microsoft Office 365, and the ability to learn internal systems for routing, scheduling, and order management.
5+ years of relevant customer service or call center experience.
Ability to provide proof of identity and legal work authorization upon hire.

What we offer our Customer Support Associates:

Salary: $55,000 - $60,000 / year ($26.44 - $28.85 / hour). Salary offered is based on experience/qualifications.
Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vacation, a generous 401(k) match, profit-sharing, and a whole bunch of cool extras. We're talking about benefits that cover you from head to toe – physically, emotionally, and financially.
Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful.
A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.

To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.

Application Deadline: The position will remain open until filled; there is no specified deadline.

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

As an applicant, you have rights under Federal Employment Laws, and your state may offer additional protections. To view applicable laws, visit our partner site.

Discover a career designed to be different.

#LI-Onsite

Apply Now

Refine Your Search

customer support representative jobs in catonsville, md

Customer Service Representative / Customer Support Associate

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative I

Virtual Service Representative (Call Center, on site) - Part Time

Customer Service Representative - Patient Registration

Call Center Service Representative 3 (SCA)

Patient Registration - Customer Service Representative

Store Support

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Patient Service Representative

Sales Support Representative - Hydronics

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Patient Service Representative

Field Sales Representative - Industrial

I want to receive the latest job alert for customer support representative in catonsville, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected