Top 47 Helpdesk support Jobs in Cayce, Sc

Technology Support Specialist II
SYSTEMTEC —Columbia, SC
- $23.78 an hour
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
4d
IT Customer Support Specialist III
State of South Carolina —Richland County, SC
- $45,300 a year
- Extended hours
- System design
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
9d
Service Center Support Desk Analyst
BAE Systems Inc. —Columbia, SC
- $53,122 - $90,306 a year
- Weekends as needed
- Computer science
- Computer Science
- Research
- Health savings account
- Paid holidays
4d
Help Desk Technician
Gateway Supply LLC —Columbia, SC
- Microsoft Outlook
- Mid-level
- Office
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Service Center Support Desk Analyst - Mid Level
BAE Systems Inc. —Columbia, SC
- $64,935 - $110,390 a year
- Weekends as needed
- Mid-level
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
IT Help Desk
CREGGER COMPANY INC —Irmo, SC
- Full-time
- Mid-level
- Office
- SharePoint
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2d
Helpdesk Support
United Community Bank —Columbia, SC
- $38,769 a year
- Full-time
- Mid-level
- Office
- Databases
Helpdesk Support
Navitas Credit Corp. —Columbia, SC
- $38,769 - $57,876 a year
- Full-time
- Mid-level
- Office
- Databases
Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite
Software Technology Inc —Columbia, SC
- Full-time
- Office
- High school diploma or GED
- In-person
Quick Apply
IT Supervisor II - End User Support
State of South Carolina —Richland County, SC
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Client Support Desk Analyst
defi AUTO LLC —Columbia, SC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
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Help Desk Coordinator II
RealPage, Inc. —Columbia, SC
- $17.84 - $30.43 an hour
- Mid-level
- High school diploma or GED
- Ability to sit for extended periods
- Paid holidays
- Dental insurance
IT Service Desk Manager / IT Manager I (Central Office)
State of South Carolina —Lexington County, SC
- $80,000 - $90,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
Junior Help Desk Technician
SBC Innovations —Columbia, SC
- Computer Science
- Research
- Mid-level
Quick Apply
4d
NOC Technician - Columbia, South Carolina
DartPoints —Columbia, SC
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
Quick Apply
IT Operations and Customer Support - Columbia, SC/Onsite
Software Technology Inc —Columbia, SC
- Full-time
- Research
- Mid-level
- Office
Quick Apply
IT Support Engineer
Southeastern Freight Lines —Lexington, SC
- Full-time
- 5 years
- Research
- Analysis skills
Call Center Representative - South Carolina (VE26081031SC)
The Bowen Group - VEOCC —Columbia, SC
- From $17.75 an hour
- Full-time
- Remote
- Residential
- US work authorization
- Typing
- Paid holidays
- Disability insurance
Quick Apply
2d
Technical Support Specialist - Onsite Columbia, SC
Software Technology Inc —Columbia, SC
- Research
- Mid-level
- Office
Quick Apply
Mid-Level Systems Administrator
SYSTEMTEC —Columbia, SC
- Up to $68,000 a year
- Contract
- Background check
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
5d

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helpdesk support jobs near cayce, sc

Technology Support Specialist II

SYSTEMTEC -
Columbia, SC

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Job Details

Contract
$23.78 an hour
4 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k) matching
Life insurance

Qualifications

Non-technical user support
Technical support via phone
Computer Science
Phone communication
Windows
Incident Escalation
Computer hardware
Customer support ticket management
Technical writing experience within technology
Associate's degree
Escalation handling
Client interaction via phone calls
Information Technology

Full Job Description

SYSTEMTEC is seeking Technology Support Specialist II for a on-site opportunity for candidates in Columbia, SC. Candidate will provide technical support to end users through a 24x7 Technology Support Center, resolving hardware, software, application, and account-related issues while delivering a high level of customer service. The role requires strong troubleshooting skills and the flexibility to work an ongoing after-hours schedule, including nights and/or weekends.

Required Qualifications of the Technology Support Specialist II:

Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
Must be eligible to obtain the required C2 clearance.
Must be willing and able to work 100% onsite in Columbia, SC.
Must be available for an indefinite after-hours schedule that may include nights, weekends, and extended shifts.
Must have a bachelor's degree in Computer Science, Information Technology, or a related field; OR an associate's degree in a related field; OR two years of related work experience plus two years of technical help desk or comparable experience.
Strong customer service, communication, troubleshooting, and problem-solving skills are required.
Ability to provide clear technical guidance to users with varying levels of technical knowledge.
Ability to work effectively in a fast-paced, phone-based 24x7 support environment.
Ability to accurately document technical issues, troubleshooting steps, customer interactions, and resolutions.
Ability to assess the business impact of technical issues and escalate appropriately.

Preferred Skills/Experience of the Technology Support Specialist II:

Active Directory
RSA
Password resets and account unlocks
Windows and application troubleshooting
Knowledge-base management and technical documentation
Gap analysis and technical support process improvement

Responsibilities of the Technology Support Specialist II:

Respond to inbound customer requests and troubleshoot routine through moderately complex technical issues.
Assist users with account access, password resets, application concerns, hardware/software problems, and other common technology issues.
Research reported problems, identify appropriate solutions, and provide clear technical guidance to customers.
Evaluate issue severity and business impact, escalating complex or critical problems to the appropriate technical resources.
Document customer interactions, troubleshooting activities, resolutions, and other relevant information in support databases.
Monitor technology environments and support information to identify potential issues and contribute to maintaining current knowledge-base and technical documentation.

Work Location: Columbia, SC — 100% onsite. The position supports a 24x7 operation and requires ongoing flexibility to work overnights and/or weekends.

Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match.

***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***

Pay: $23.78 per hour

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in cayce, sc

Technology Support Specialist II

IT Customer Support Specialist III

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Help Desk Technician

Service Center Support Desk Analyst - Mid Level

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Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite

IT Supervisor II - End User Support

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Help Desk Coordinator II

IT Service Desk Manager / IT Manager I (Central Office)

Junior Help Desk Technician

NOC Technician - Columbia, South Carolina

IT Operations and Customer Support - Columbia, SC/Onsite

IT Support Engineer

Call Center Representative - South Carolina (VE26081031SC)

Technical Support Specialist - Onsite Columbia, SC

Mid-Level Systems Administrator

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