Top 41 Dispatcher Jobs in Cecil County Md

Scheduling Success Coordinator
Agilent Technologies Inc —Wilmington, DE
- $28.27 - $44.17 an hour
- Full-time
- Hybrid work
- Office
- Organizational skills
- Senior level
- Work from home
Dispatcher
Ferraro Foods of Maryland, LLC —Aberdeen, MD
- $21 - $25 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Operations Coordinator for Dispatch & Scheduling
SERVPRO of Bear/New Castle/Upper Darby —Bear, DE
- Full-time
- Mid-level
- Office
- Administrative experience
- Profit sharing
- Paid holidays
Quick Apply
Dispatcher - North East, MD
MEI Rigging & Crating LLC —North East, MD
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
5d
Police Dispatcher
Town of Bel Air —Bel Air, MD
- $48,541 - $85,277 a year
- Weekends as needed
- 18 years or older
- Writing skills
- English
- Paid jury duty
- Health savings account
Quick Apply
Transportation Supervisor
Medline Industries —Perryville, MD
- $73,000 - $110,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Dispatch Manager
Cowan Systems and Cowan Management —Aberdeen, MD
- $55,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to sit for extended periods
- Disability insurance
- Health insurance
Quick Apply
Dispatch Clerk
Dot Foods —Bear, DE
- $17.22 - $23.29 an hour
- Full-time
- Computer literacy
- Basic math
- Office
- Profit sharing
- Health insurance
Quick Apply
Ambulance Dispatcher
Keystone Quality Transport —Newark, DE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Program Scheduler
Solution On-call Services —New Castle, DE
- $20 - $27 an hour
- Part-time
- 18 years or older
- Entry level
Quick Apply
Dispatch Coordinator - Evening
Ruan Transportation Management Systems —Middletown, DE
- Monday to Friday
- High school diploma or GED
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
13d
Dispatcher
Keystone Quality Transport —Newark, DE
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Dispatcher
Bruna's Cleaning Service —Wilmington, DE
- $18.33 - $19.57 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Paid time off
- Retirement plan
Transportation Specialist
Wayfair —Aberdeen, MD
- $23.50 - $25.00 an hour
- Full-time
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Police Dispatch Communications Supervisor
Town of Bel Air —Bel Air, MD
- $56,618 - $99,467 a year
- Weekends as needed
- Writing skills
- High school diploma or GED
- Quality control
- Paid jury duty
- Health savings account
Quick Apply
2d
Dispatcher
Advanced Student Transportation Inc —Wilmington, DE
- 8 hour shift
- Customer service
- Computer literacy
- Mid-level
- Flexible schedule
Quick Apply
Dispatcher
Dixie Land Energy, LLC —Nottingham, PA
- From $50,000 a year
- Full-time
- Mid-level
- In-person
- Health savings account
- Health insurance
Quick Apply
4d
Security Officer Full Time Dispatch Desk
Allied Universal —Newark, DE
- $20 an hour
- Full-time
- 18 years or older
- Military
- Computer literacy
- Paid training
- AD&D insurance
Quick Apply
9d
Fleet Client Services & Billing Specialist II
Cox Automotive —Wilmington, DE
- $18.17 - $27.31 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Paid jury duty
- Paid holidays
4d
Security Officer Emergency Communications Dispatcher
Allied Universal —Newark, DE
- $20 an hour
- Full-time
- 18 years or older
- Military
- Pass drug screening
- Paid training
- AD&D insurance
Quick Apply

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dispatcher jobs near cecil county md

Scheduling Success Coordinator

Agilent Technologies Inc -
Wilmington, DE

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Job Details

Full-time
$28.27 - $44.17 an hour

Benefits

Work from home

Qualifications

Customer communication

Full Job Description

Job Description

As a Scheduling Success Coordinator, you will be the driving force behind enhancing the effectiveness and efficiency of Agilent’s field organization, directly impacting the business’s cost and revenue. Your focus will be on strategic planning to optimize the field service team and fulfill our customer service commitments. You will handle daily operations within a specific geography, consistently meeting and exceeding the expectations of our internal and external customers by assigning the right service engineering resource, in the right location, at the right time.

Objectives:

Assume a leadership role for the scheduling team within a specific geography, handling strategic planning of all onsite events and serving as the point of contact for leadership team issues.
Effectively schedule and optimize Agilent Field System Engineers and Alternate Service Partners for installation, repair, and maintenance services at customer sites.
Successfully handle communications with customers and internal collaborators, influencing key stakeholders to achieve optimal results for our customers.
Prioritize customer onsite response times in alignment with customer expectations and Agilent measures.
Build strong relationships with our internal business partners/stakeholders to enhance our ability to deliver a superior customer experience.
Take ownership of the planning board to drive continuous improvements, reducing costs and growing productivity.

Your responsibilities:

Resolve and develop approaches to assignments and processes, contributing to continuous improvement efforts – with resource optimization and customer satisfaction as the driving factors.
Lead the confirmation of all onsite service orders within an assigned geography.
Take personal responsibility for meeting customer response times, providing quality service, and ensuring all field resources are efficiently deployed for customer on-site services.
Ensure the most efficient Field Service Engineer is selected for services; reschedule service where necessary to meet business objectives.
Collaborate and partner with different departments to ensure efforts to maintain customer satisfaction are consistent.
Lead solutions that meet Agilent and customers’ onsite needs, with the foresight to raise scheduling customer concerns when required.
Maintain an accurate record of engineer availability and commitments, using our business enterprise tools.
Proactively handle resource shortages independently or in collaboration with the appropriate leaders.
Be accountable for customer satisfaction and developing customer relationships that promote retention and loyalty, inclusive of the Agilent Customer Survey.
Apply in-depth knowledge of Agilent processes and procedures, demonstrating the ability to follow them with high attention to detail.
Arrange and plan complex, high-impact services with minimal management intervention.
Ensure all working relationships are implemented according to Agilent Technologies Standards of Business Conduct.
May be supporting multiple service types or districts.

Location: Wilmington, DE office

Hours: Must be able to work between the hours of 8:00 am - 5:00 pm

Hybrid Work Policy: Work from Home on Mondays and Fridays and Onsite work on Tuesdays to Thursdays.

Qualifications

Academic degree with a technological/ engineering background; alternatively, an equivalent background/ experience in a similar role is desired
Experience working in customer service and/or project management required
Strong planning and organizational skills, and high attention to detail
Negotiation and persuasion skills
Resourceful and solutions-oriented
Capable of working flexibly and autonomously where required
Business collaboration capabilities
Understanding and focusing on leading solutions and being resourceful
Facilitate team collaboration and approach situations with maturity and diplomacy
Ability to thrive in a dynamic and fast-paced environment
Proactive attitude and an ability to generate ideas and problem-solve
Effective communication and interpersonal skills, with a focus on being able to provide effective and timely communications
Driven to achieve a successful experience for the customer whilst also achieving our internal measures

Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least July 1, 2026 or until the job is no longer posted.

The full-time equivalent pay range for this position is $28.27 - $44.17/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

Shift:

Day

Duration:

No End Date

Job Function:

Customer Service

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