Office Manager & Housing Operations Coordinator
Location: Cedar City, Utah
Employment Type: Full Time (Depending on Client Census)
Reports To: Program Director
About Engage Young Adult Transitions
Engage Young Adult Transitions helps young adults build greater connection, independence, and health as they navigate the transition into adulthood. We are looking for an organized, resourceful, and service-oriented Office Manager & Housing Operations Coordinator to help keep our organization running smoothly behind the scenes.
This role is ideal for someone who thrives on creating order, solving problems, caring for people, and taking ownership. You will serve as a key operational partner to our leadership and program teams while overseeing the day-to-day administrative needs of our office, housing units, and vehicles.
The Mission of This Role
Keep Engage’s day-to-day logistical operations running smoothly and consistently through reliable systems, proactive problem-solving, and high-quality customer service to young adults, parents, staff, and local organizations.
Your work directly supports our ability to provide a safe, welcoming, well-maintained environment where young adults can grow in connection, independence, and health.
Key Responsibilities:
- Conduct and document weekly inspections of all housing units and program vehicles.
- Coordinate and follow through on housing and vehicle maintenance requests.
- Respond to all maintenance requests within 24 hours, including initiating the appropriate next steps.
- Ensure maintenance requests are completed within 7 days whenever reasonably possible.
- Coordinate with vendors, contractors, landlords, and service providers as needed.
- Identify potential maintenance or safety issues proactively before they become larger problems.
- Ensure housing units are clean, organized, safe, and 100% tour-ready for marketing and admissions tours.
- Maintain accurate records of inspections, repairs, maintenance requests, and completed work.
- Help ensure vehicles are safe, clean, reliable, and properly maintained.
Vehicle Operations
- Track routine preventive vehicle maintenance, including oil changes and other manufacturer-recommended services.
- Schedule maintenance and repairs before they become urgent.
- Maintain accurate vehicle records and documentation.
- Coordinate inspections, registrations, repairs, and other vehicle-related logistics as assigned.
Office Administration
- Keep Engage’s day-to-day administrative operations organized and running efficiently.
- Maintain reliable systems for tracking tasks, maintenance, supplies, inspections, and other operational needs.
- Attend assigned meetings, take clear notes, and distribute action items to the appropriate team members.
- Support communication and coordination between the administrative, clinical, program, admissions, and executive teams.
- Complete stipend distribution in accordance with clinical and program directives.
- Monitor office and program supplies and coordinate purchasing as needed.
- Respond to internal and external requests promptly and professionally.
Communication & Customer Service
- Respond to Slack messages during working hours within 30 minutes whenever possible.
- Respond to emails by the end of each business day.
- Provide professional, warm, and solution-oriented communication to parents, young adults, staff, vendors, and community partners.
- Help create an experience where every stakeholder feels heard, respected, and deeply cared for.
We are looking for someone who is:
- Highly organized and able to manage many moving pieces without losing track of details.
- Proactive — you see problems coming and address them before they become emergencies.
- Resourceful — you can figure things out, find solutions, and keep moving when plans change.
- Reliable and accountable — when you say something will get done, it gets done.
- Flexible and resilient when working with young adults, families, coworkers, vendors, and community partners.
- People-oriented and genuinely enjoys helping others.
- Comfortable coordinating maintenance, vendors, schedules, inspections, and administrative systems.
- Able to prioritize competing requests and understand what needs immediate attention.
- A strong communicator who can work collaboratively across departments.
- Someone who takes pride in creating clean, safe, organized, and welcoming environments.
Our Team Culture
At Engage, we believe excellent operations are ultimately about excellent care.
We are looking for someone who is deeply aligned with our mission and who enjoys working collaboratively with the Executive Director, Admissions Director, Clinical Director, and Program Director.
You will be expected to develop a strong understanding of organizational priorities and use good judgment to anticipate what the team needs. The best person for this role won't simply wait for a task to be assigned — they will notice what needs to happen, communicate clearly, and take ownership of getting it done.
Why This Role Matters
This position may work behind the scenes, but its impact is felt throughout Engage.
When our homes are safe and welcoming, our vehicles are reliable, our office is organized, maintenance issues are resolved quickly, and communication is dependable, our clinical and program teams can focus on what they do best: helping young adults thrive.
If you are someone who loves organization, solving problems, taking ownership, and making life easier for the people around you, we'd love to hear from you.
Apply to join Engage Young Adult Transition and help us build an environment where young adults can grow, connect, and become more independent.
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
