Top 13 Customer relations representative Jobs in Cedar Falls, Ia

Project Coordinator
Pella Windows & Doors of Eastern Iowa —Evansdale, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
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Project Coordinator
Windows By Pella, Inc. —Evansdale, IA
- From $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4d
Hospice Account Executive
St. Croix Hospice —Cedar Falls, IA
- Full-time
- Marketing
- Mid-level
- Mentoring
Quick Apply
Service Technician - Iowa
H2I Group, Inc —Cedar Falls, IA
- $20 - $28 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
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Warehouse Shift Lead - Pallet Services
48forty Solutions —Cedar Falls, IA
- From $20.50 an hour
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- AD&D insurance
- Paid holidays
6d
Assistant Ready Mix Plant Manager
Manatt's —Waterloo, IA
- CDL B
- Mid-level
- High school diploma or GED
Quick Apply
Clinic Manager - RN
Waverly Health Center —Waverly, IA
- Full-time
- Nursing
- RN License
- English
5d
IT Manager
Insource Services —United States
- $90,000 - $222,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
- Paid holidays
- Disability insurance
Quick Apply

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Project Coordinator
Pella Windows & Doors of Eastern Iowa —Evansdale, IA
Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). Must be able to develop trust, respect, and confidence of…
Quick Apply
Project Coordinator
Windows By Pella, Inc. —Evansdale, IA
Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). Must be able to develop trust, respect, and confidence of…
From $20 an hour
Quick Apply
4d

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Application & Verification Specialist
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Review, approve, and troubleshoot credential, certificate, and endorsement applications according to established Ohio Professional Registry and state agencies…
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customer relations representative jobs near cedar falls, ia

Project Coordinator

Pella Windows & Doors of Eastern Iowa
Evansdale, IA

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Excel
Email customer support
Phone communication
Writing skills
English
High school diploma or GED
Geometry
Conflict management
Public relations
Client interaction via phone calls

Full Job Description

Position Overview:

The Project Coordinator is primarily responsible for coordinating projects in a timely manner. Is responsible for ensuring that each detail in the customer’s order is addressed by accurately purchasing all needed materials for the project. Works closely with sales teams, order fulfillment teams and 3rd party providers to achieve and provide excellent customer satisfaction. Must be able to work well in a team environment. Assigned tasks may vary based on business necessity.

Responsibilities/Accountabilities:

Reviewing and booking orders from the sales team
Recording key dates and activities related to orders
Scheduling and releasing completed product
Scheduling of Value Add and Pre-finish
Coordination and management of installation permits
Collecting and verifying Lead Safe Install paperwork when applicable
Coordinating delivery of customer orders
Resource for PQM /ADM and product offering questions
May assist with physical inventory and help resolve inventory discrepancies
Promotes and facilitates continuous improvement activities in the department
Other tasks as assigned by management

Skills/Knowledge:

Works collaboratively with Pella team members and customers
Enjoys working in fast-paced environment with a high sense of urgency
Strong problem-solving skills
Seeks out internal experts and utilizes their knowledge
Adaptable to changing processes and priorities
Focused on details and follow through
Proficiency with Microsoft Office and ability to learn internal software programs and applications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Must have High School Diploma or GED. AA or Technical degree preferred, 0-2 year’s customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required.

Computer Skills:

Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.).

Communication Skills:

Excellent verbal and written English language skills are required as well as good public relations, public speaking, and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.

Professional Skills:

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.

Mathematical Skills:

Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary based on business needs.

Work Environment:

Work environment with this job primarily includes the typical office environment. The noise level of this job is typically moderate. Employees in office positions may occasionally enter warehouse work areas.

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customer relations representative jobs in cedar falls, ia

Project Coordinator

Project Coordinator

Hospice Account Executive

Service Technician - Iowa

Warehouse Shift Lead - Pallet Services

Assistant Ready Mix Plant Manager

Clinic Manager - RN

IT Manager

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