Top 195 Guest service agent Jobs in Cedar Knolls, Nj

Guest Service Agent-4
Sonesta —Morris Plains, NJ
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
4d
Night Audit
Sonesta —Morris Plains, NJ
- $26.10 an hour
- Weekends as needed
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
Hyatt House Parsippany Whippany - Front Desk Agent
Aimbridge Hospitality —Hanover, NJ
- $22.59 an hour
- Temporary
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Front Desk Agent
Hanover Building Services, LLC —Parsippany-Troy Hills, NJ
- $16.50 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Night Auditor - Part Time 1
Sonesta —Parsippany-Troy Hills, NJ
- $19.30 an hour
- Part-time
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
Front Desk Associate
Fairfield Parsippany LLC —Parsippany-Troy Hills, NJ
- $15 - $20 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Leasing Agent
JP Management LLC —Passaic County, NJ
- $20 - $22 an hour
- Weekends as needed
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - TownePlace Suites by Branchburg
BLH Management Group, LLC —Branchburg, NJ
- $16.50 - $17.00 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Guest Service Agent
Stonebridge —New York, NY
- $27.76 - $29.76 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
7d
Leasing Agent
JP Management LLC —Paterson, NJ
- $20 - $22 an hour
- Weekends as needed
- Spanish
- English
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply
12d
Front Desk Agent: Part Time Available AM/PM/Weekends
Hyatt House Morristown —Morristown, NJ
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
10d
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Office Agent
The Beekman —New York, NY
- $32.86 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Welcome Desk Agent
Marriott International, Inc —New York, NY
- $30 - $33 an hour
- Full-time
Hotel Guest Service Agent
The Empire Hotel —New York, NY
- $26 - $27 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Embassy Suites by Hilton - Berkeley Heights —Berkeley Heights, NJ
- $19.00 - $19.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Reservations Agent
The Fifth Avenue Hotel —New York, NY
- Up to $31 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
4d
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED

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guest service agent jobs near cedar knolls, nj

Guest Service Agent-4

Sonesta -
Morris Plains, NJ

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Job Details

Full-time
4 days ago

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Driver's License

Full Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

Job Description

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Responsible to maintain the security of cash, credit card transactions, and guest information.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent required.
One year of previous hotel experience, or retail customer service preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Valid driver’s license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

Please note this is a union position and Pay rate outlined follows contract requirements.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Apply Now

Refine Your Search

guest service agent jobs in cedar knolls, nj

Guest Service Agent-4

Night Audit

Hyatt House Parsippany Whippany - Front Desk Agent

Front Desk Agent

Night Auditor - Part Time 1

Front Desk Associate

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Front Desk Agent - TownePlace Suites by Branchburg

Guest Service Agent

Leasing Agent

Front Desk Agent: Part Time Available AM/PM/Weekends

Guest Experience Agent

Lifestyle Front Desk Agent

Guest Services Agent

Front Office Agent

Welcome Desk Agent

Hotel Guest Service Agent

Front Desk Agent

Reservations Agent

Guest Services Agent

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