Top 14 technical support supervisor Jobs in cedar park tx

Customer Service & Contact Center Manager - Tech Products
Fast Ramp —Georgetown, TX
- $55,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Team management
- Paid holidays
- Health insurance
Quick Apply
Supervisor, Starlink Customer Support - 4th Shift
SpaceX —Austin, TX
- Extended hours
- Mid-level
- SQL
- Bachelor's degree
Senior Manager Customer Support
DeepL —Austin, TX
- $153,000 - $180,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Leadership
- Flexible schedule
Training Manager, WMS
DSV —Austin, TX
- $90,000 - $110,000 a year
- Email
- Spanish
- Computer literacy
- Writing skills
Technical Operations Manager
Roku —Austin, TX
- Weekends as needed
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Customer Service Manager
DXP Enterprises, Inc. —Round Rock, TX
- Overtime
- Pass drug screening
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Senior Manager, Technical Services Engineering
MongoDB —Austin, TX
- $140,000 - $275,000 a year
- Hybrid work
- Office
- Presentation skills
- Recruiting
- Parental leave
System Debug Engineer Manager, Cloud AI Infrastructure
Google —Austin, TX
- $192,000 - $278,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- Paid holidays
- Disability insurance
Triage and Support Supervisor (Night Shift)
LightEdge —Austin, TX
- Weekends as needed
- Azure
- Mid-level
- Windows
Junior IT Services Manager
DOOTA INDUSTRIAL AMERICA LLC —Austin, TX
- Night shift
- Writing skills
- 3 years
- Java
Quick Apply
5d
Production Support Manager (Contract)
ePayPolicy —Austin, TX
- Full-time
- Hybrid work
- Office
- Team management
- JavaScript
- Disability insurance
- 401(k)
14d
Manager, Customer Service - AirBorn Connectors Business Unit
Molex —Georgetown, TX
- Oracle
- 5 years
- Engineering
- Paid parental leave
- Health savings account
21h
Partner Enablement Manager
Dialpad —Austin, TX
- Office
- Bachelor's degree
- Continuous improvement

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Oracle EBS Technofunctional Lead - 00069017751
Cognizant —Leander, TX
Provide functional and technical support across procurement-related modules. Strong techno-functional experience in Oracle EBS Procurement modules.
$83,250 - $112,500 a year
2h
Technical Account Manager - FedRAMP
Cisco Systems —Austin, TX
Bachelor’s degree in Computer Science or a related field, or equivalent working experience. Expert understanding of network and application protocols (Cisco/…
$128,100 - $241,700 a year

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Manager, Technical Services
Impact.com —Columbus, OH
Clear, confident communication skills in English, with the ability to translate complex technical concepts for both technical and non-technical stakeholders in…
$110,000 - $135,000 a year
Technical Service Operations Manager
Xerox —Westerville, OH
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
$60,377 - $80,000 a year

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technical support supervisor jobs near cedar park tx

Customer Service & Contact Center Manager - Tech Products

Fast Ramp
Georgetown, TX

Quick Apply

Job Details

Full-time
$55,000 - $85,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off

Qualifications

Customer communication
Customer service
Process improvement
Team management
Associate's degree
Leadership
Call center management

Full Job Description

Customer Experience Manager — Lead Our Customer Service Team

Georgetown, Texas | Full-time | On-site

About this role

We're hiring a Customer Experience Manager to lead the team that turns first-time buyers into lifelong fans. Our customers invest serious money in products that should perform in the field — and when they need help, the experience they get is on you and your team.

This is a player-coach role. You'll spend part of every day on calls and tickets alongside your reps, modeling what great looks like. The rest of your time, you're building the systems, training, and culture that make that level of service repeatable.

What you'll actually do

Lead a small team of customer service reps (currently 3 , growing this year)
Take calls and respond to online cases yourself — this isn't a desk-and-meetings job
Diagnose product issues, walk customers through fixes, and own each interaction through to resolution
Coach reps in real time on product knowledge, tone, and judgment
Design and refine the processes, scripts, and tools the team uses every day
Log calls in our CRM and turn that data into product and process improvements
Partner with product, operations, and engineering to close feedback loops

You'll thrive here if you...

Genuinely like talking to customers and helping them get unstuck
Lead by example
Pick up technical product knowledge quickly — you don't need to be an engineer, but you need to be curious
Stay composed when calls are hard and customers are frustrated
See gaps in processes and want to fix them, not just flag them

The basics

5+ years of customer service experience, preferably with at least 2 leading a team
Comfortable with ticketing systems
Strong written communication — your responses become your team's templates
Associate's degree, bachelor's degree, or equivalent experience preferred

Why join us

You'll work on products customers genuinely love
Modern workspace: large, light-filled office with sit/stand desks at every station
Medical benefits, PTO, and paid holidays
Real career growth — we're scaling fast and promote from within whenever we can
Compensation: base + performance bonus

If you've been the person on a CS team that everyone goes to for help — and you're ready to own that for a whole team — we want to hear from you.

Job Type: Full-time

Pay: $55,000.00 - $85,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off

Experience:

Customer Service: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support supervisor jobs in cedar park tx

Customer Service & Contact Center Manager - Tech Products

Supervisor, Starlink Customer Support - 4th Shift

Senior Manager Customer Support

Training Manager, WMS

Technical Operations Manager

Customer Service Manager

Senior Manager, Technical Services Engineering

System Debug Engineer Manager, Cloud AI Infrastructure

Triage and Support Supervisor (Night Shift)

Junior IT Services Manager

Production Support Manager (Contract)

Manager, Customer Service - AirBorn Connectors Business Unit

Partner Enablement Manager

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