Top 5903 Personal service managers, all other Jobs in Cedar Rapids, Ia

Regional Sales & Customer Service Manager
DW PRODUCTS —Cedar Rapids, IA
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Paid holidays
- Relocation assistance
Quick Apply
Environmental Heath and Safety Manager
Kraft Heinz Company —Cedar Rapids, IA
- $89,800 - $112,200 a year
- Mid-level
- 3 years
- Bachelor's degree
- AD&D insurance
- Paid holidays
Onboarding Solutions Consultant
Collective Data —Cedar Rapids, IA
- $80,000 - $90,000 a year
- Email
- Background check
- Google Workspace
- Up to 50% travel
- Disability insurance
- Health insurance
Quick Apply
Production Supervisor
Ledford Engineering —Cedar Rapids, IA
- $32 - $38 an hour
- Part-time
- Mid-level
- Organizational skills
- Leadership
Quick Apply
13d
Driver
Rogers Ready Mix —Marion, IA
- $25 - $29 an hour
- Full-time
- CDL B
- Clean driving record
- Construction site
- Paid training
- Paid holidays
Quick Apply
Region Director - Cedar Rapids, IA
Casey's —Cedar Rapids, IA
- $128,700 - $183,800 a year
- Full-time
- Travel
- Senior level
- Retail management experience
- Dental insurance
- 401(k)
Customer Service Representative
RAPIDS & AFFILIATES —Marion, IA
- $20 - $23 an hour
- Full-time
- Organizational skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Guest Service Rep
Homewood Suites —Cedar Rapids, IA
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
14h
Client Services Representative
Hibu —Cedar Rapids, IA
- Online Application
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
1d
Hospital Liaison
Rotech Healthcare Inc. —Hiawatha, IA
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Continuing education credits
Quick Apply
Branch Manager
Herc Rentals —Cedar Rapids, IA
- $85,000 - $90,000 a year
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid parental leave
- Health savings account
13d
Receptionist
Physicians Clinic of Iowa —Cedar Rapids, IA
- Full-time
- Background check
- Pass drug screening
- Computer skills
- Paid holidays
- Paid time off
Quick Apply
Part-Time Caregiver
Grand Living —Cedar Rapids, IA
- Part-time
- English
- Residential
- Ability to climb stairs
- AD&D insurance
- Health insurance
Customer Service Representative
Graybar Electric Company, Inc. —Cedar Rapids, IA
- $19 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
9d
Activities Assistant
Grand Living —Cedar Rapids, IA
- Full-time
- English
- Residential
- Ability to climb stairs
- AD&D insurance
- Health insurance
725 Custodian - 2nd Shift (Onsite)
Collins Aerospace —Cedar Rapids, IA
- Full-time
- Basic math
- Maintenance
- High school diploma or GED
- Paid holidays
- Disability insurance
6d
Final Mile Site Leader - Cedar Rapids
Maersk —Cedar Rapids, IA
- $85,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Math
- Team management
- Health insurance
- Dental insurance
Customer Service Manager
1100 Applied Industrial Technologies, Inc. —Cedar Rapids, IA
- Urgently hiring
- Clean driving record
- English
- Mid-level
- 401(k)
- Tuition reimbursement
1d
Medical Equipment Driver & Customer Service
Rotech Healthcare Inc. —Hiawatha, IA
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Mileage reimbursement
Quick Apply
2d
Location Manager
Hub Group —Hiawatha, IA
- Up to $75,250 a year
- Full-time
- Inventory management
- Customer service
- Mid-level
- Mileage reimbursement
- AD&D insurance
Quick Apply

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Regional Sales & Customer Service Manager

DW PRODUCTS -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Customer communication
Pricing
Business development experience
B2B
Manufacturing
Account management experience

Full Job Description

Regional Sales & Customer Service Manager

DW Products

DW Products | Cedar Rapids, Iowa | Approximately 50% Travel

About DW Products

DW Products is a precision CNC turning manufacturer based in Cedar Rapids, Iowa, with more than 70 years of proven performance. We manufacture complex, high-tolerance components using advanced CNC equipment and automation for customers in demanding industrial markets.

As DW Products continues to grow, we are looking for a strong leader to help grow both new and existing accounts, manage customer relationships, improve customer communication, and support disciplined pricing.

The Role

DW Products is seeking a Regional Sales & Customer Service Manager to lead customer relationships, customer service, account growth, pricing discipline, and order follow-through.

This role is responsible for growing new and existing customer accounts, including house accounts, while also leading customer communication and customer service standards across the business. The position is both externally focused and internally accountable: building customer relationships in the field while ensuring quotes, orders, pricing, communication, and customer commitments are handled with discipline and accuracy.

The ideal candidate brings strong B2B sales and account management experience, preferably in manufacturing, machining, custom parts, or industrial products. This person must be comfortable owning customer communication, resolving issues, partnering closely with internal teams, and helping create a more disciplined and visible customer/account management process across DW Products.

This role is based in Cedar Rapids, Iowa, with expected travel of approximately 50% to support customer visits, account development, vendor relationships, and regional business growth.

Key Responsibilities

Grow both new and existing customer accounts, including house accounts.
Identify and pursue new customer opportunities aligned with DW Products’ machining capabilities.
Build trusted customer relationships through regular communication, proactive follow-up, and in-person visits.
Lead the customer service function for DW Products.
Own customer communication across new, existing, and house accounts.
Establish clear standards for response times, order acknowledgments, status updates, and follow-through.
Serve as the primary point of accountability for customer questions, order changes, commitments, and issue resolution.
Ensure customers receive timely and accurate communication on order status, schedule changes, risks, shipping updates, and other key commitments.
Support disciplined pricing review, repricing controls, and quote accuracy.
Help ensure pricing, customer requirements, and print revisions are reviewed before customer commitments are confirmed.
Maintain visibility into open orders, pricing status, customer commitments, and unresolved issues.
Work closely with Scheduling, Production, Engineering, Quality, and Shipping so customer updates reflect current business realities.

Qualifications

B2B sales, account management, or customer service leadership experience required.
Experience in manufacturing, machining, custom parts, or industrial products strongly preferred.
Experience managing both existing customer accounts and new business opportunities.
Strong understanding of quoting, pricing, customer requirements, and order follow-through.
Strong communication, organization, follow-through, and problem-solving skills.
Comfortable working closely with Scheduling, Production, Engineering, Quality, Shipping, and Leadership.
Able to manage competing priorities without losing track of customer commitments or internal details.
Willingness to travel approximately 50%.
Strong judgment, professionalism, and ownership mindset.

Location & Travel

The right candidate is not just a salesperson. This person is a customer-facing leader who understands that growth depends on trust, execution, pricing discipline, and communication.

They should be relationship-driven, detail-oriented, and comfortable building customer confidence while helping the business deliver on what was promised. This role is a strong fit for someone with manufacturing or industrial sales experience who can grow new business while protecting and expanding current accounts.

Compensation & Benefits

Competitive base salary plus performance-based incentive
Medical, dental, and vision insurance
401(k) and retirement options
Vacation, paid holidays, and personal days

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Relocation assistance
Retirement plan
Vision insurance

Application Question(s):

Do you have B2B sales, account management, or customer service leadership experience in manufacturing, machining, custom parts, industrial products, or a similar technical environment?
This role requires owning customer communication, order follow-up, issue resolution, and coordination with Scheduling, Production, Engineering, Quality, and Shipping. Briefly describe your experience managing customer commitments across internal teams.

Willingness to travel:

50% (Required)

Work Location: In person

Quick Apply

Refine Your Search

personal service managers, all other jobs in cedar rapids, ia

Regional Sales & Customer Service Manager

Environmental Heath and Safety Manager

Onboarding Solutions Consultant

Production Supervisor

Driver

Region Director - Cedar Rapids, IA

Customer Service Representative

Hotel Guest Service Rep

Client Services Representative

Hospital Liaison

Branch Manager

Receptionist

Part-Time Caregiver

Customer Service Representative

Activities Assistant

725 Custodian - 2nd Shift (Onsite)

Final Mile Site Leader - Cedar Rapids

Customer Service Manager

Medical Equipment Driver & Customer Service

Location Manager

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