Top 202 Service mail Jobs in Cedar Rapids, Ia

Member Service Representative
GreenState Credit Union —Iowa City, IA
- $17.39 - $20.33 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
2d
Member Service Representative
GreenState Credit Union —Iowa City, IA
- $17.39 - $20.33 an hour
- Part-time
- Word processing
- High school diploma or GED
- Entry level
Deposit Servicer
GreenState Credit Union —North Liberty, IA
- $26.02 - $30.42 an hour
- Overtime
- Word processing
- Computer literacy
- Basic math
8d
Customer Service Rep
Performance Foodservice —Cedar Rapids, IA
- Full-time
- Office
- High school diploma or GED
- Entry level
- Employee stock purchase plan
- Health insurance
10d
Front Office Coordinator
Cedar Rapids Metro Economic Alliance —Cedar Rapids, IA
- $23.85 - $28.73 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Mail and Service Center Front Desk Clerk
Cornell College —Mount Vernon, IA
- Office
- Entry level
Quick Apply
11d
Health Information Specialist I
Datavant —Cedar Rapids, IA
- $15 an hour
- Overtime
- Remote
- 18 years or older
- Computer literacy
- HIPAA
2d
Release of Information Specialist
Mercy Medical Center —Cedar Rapids, IA
- Evening shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Front Desk Clerk-Holiday Inn Express Collins Rd Cedar Rapids, IA
Holiday Inn Express Collins RD —Cedar Rapids, IA
- $15 - $18 an hour
- Part-time
- Sales
- Computer literacy
- Writing skills
- Parental leave
- Employee assistance program
Quick Apply
Pharmacy Support Assistant (Part Time)
UnityPoint Health —Cedar Rapids, IA
- 8 hour shift
- Basic math
- High school diploma or GED
- Data entry
- Paid holidays
- Disability insurance
Sales Associate
Theisen's Home Farm Auto —Cedar Rapids, IA
- Part-time
- Clean driving record
- Forklift
- Assembly
- Disability insurance
- Health insurance
Field Service Technician - Cedar Rapids, IA
GLORY —Iowa
- $20 - $27 an hour
- Weekends as needed
- Military
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Insurance Account Manager
GreenState Credit Union —North Liberty, IA
- $33.31 - $38.94 an hour
- Overtime
- Mid-level
- Office
- 3 years
5d
Home Health Speech Therapist - Contingent
Trinity Health At Home —Cedar Rapids, IA
- Part-time
- Management
- Mid-level
- Driver's License
- Paid time off
Quick Apply
Category Manager
Lil' Drug Store Products —Cedar Rapids, IA
- Full-time
- Microsoft Excel
- Customer service
- Merchandising
Quick Apply
8d
Production Supervisor - Days (Biospringer)
Biospringer —Cedar Rapids, IA
- 12 hour shift
- Customer service
- Computer literacy
- Basic math
- Paid holidays
- 401(k)
Quick Apply
8d
Direct Support Professional (DSP)
Optimae LifeServices —Iowa City, IA
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Assistant Community Manager
Woda Cooper —Cedar Rapids, IA
- Full-time
- Sales
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Parts Delivery Driver PT, Heavy
Altorfer CAT —Cedar Rapids, IA
- Part-time
- Clean driving record
- Microsoft Outlook
- Customer service
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply

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Member Service Representative

GreenState Credit Union -
Iowa City, IA

Apply Now

Job Details

Full-time
$17.39 - $20.33 an hour
2 days ago

Qualifications

Retail customer service procedures
Financial sales
Confidential information handling
Customer relationship building
ATM services
Maintaining an organized workspace
Promoting products
Account maintenance
Check cashing
Handling large sums of money
Word processing
Spreadsheets
Store closing procedures
Client rapport building
Store opening procedures
Bank transfers
Promoting bank products
Answering guest questions
Financial issue resolution
High school diploma or GED
Cross-selling
Money orders
Check payment processing
Financial records management
Decision making
Financial record maintenance
Financial product expertise
Daily transaction recording
Desktop applications
Customer issue escalation

Full Job Description

GreenState Credit Union

Member Service Representative

US-IA-Iowa City

Job ID: 2026-4700
# of Openings: 1
Category: Retail
GreenState Credit Union

Overview

The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Hours:

Monday-Friday 8:15am - 5:15pm

Rotating Saturdays

Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package.

Responsibilities

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.
Makes weekly outbound service calls to members.
Answers member questions or refer members to appropriate departments or supervisors.
Assists with member account discrepancies, statement problems, complaints and escalates as necessary.
Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.
Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.
Maintains a satisfactory balancing record.
Educates members and staff of the features and benefits of all our products and services.
Refers products and services that benefit members to achieve team goals.
Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation.
Processes mail and night deposit transactions.
Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders.
Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day.
Complete daily work including balancing and reconciliation of drawer offages.
Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand .
Assists in security procedures. Has access to and is accountable for office keys and combinations.
Balances, maintains, and corrects the coin machine and cash recyclers.
Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

Qualifications

Interpersonal skills to represent the Credit Union in a positive way.
High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty.
Thorough knowledge of deposit products and regulations.
Accuracy in the handling of cash, recording daily transactions, and attention to detail.
Good telephone manners and techniques.
Ability to work with minimal direction and exercise sound judgment.
Member account problem-solving skills.
Proficiency with related computer applications, spreadsheets, word processing, and database applications.
Ability to develop and maintain effective working relationships as a cohesive team.
High school diploma or the equivalent (i.e. GED).
Cash handling, sales, and customer service experience desired.
Must be bondable.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.

Reporting Relationship
Reports to the Manager Retail Branch as assigned.

Supervisory Responsibilities
This position is not responsible for supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

PI285592650

Apply Now

Refine Your Search

service mail jobs in cedar rapids, ia

Member Service Representative

Member Service Representative

Deposit Servicer

Customer Service Rep

Front Office Coordinator

Mail and Service Center Front Desk Clerk

Health Information Specialist I

Release of Information Specialist

Front Desk Clerk-Holiday Inn Express Collins Rd Cedar Rapids, IA

Pharmacy Support Assistant (Part Time)

Sales Associate

Field Service Technician - Cedar Rapids, IA

Insurance Account Manager

Home Health Speech Therapist - Contingent

Category Manager

Production Supervisor - Days (Biospringer)

Direct Support Professional (DSP)

Assistant Community Manager

Parts Delivery Driver PT, Heavy

Tier 1 Technical Support Representative (REMOTE IOWA)

I want to receive the latest job alert for service mail in cedar rapids, ia

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