Top 39 Web and digital Jobs in Cedar Rapids, Ia

PT Patron Services Staff
City of Marion —Marion, IA
- $15.57 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
5d
PT Patron Services Staff - Bookmobile
City of Marion —Marion, IA
- $15.57 an hour
- Part-time
- Computer literacy
- Pass drug screening
- Office
UI / UX Web Designer
FullStack —Iowa City, IA
- Full-time
- Remote
- Mid-level
- JavaScript
- Communication skills
Communications Coordinator
The University of Iowa —Iowa City, IA
- Full-time
- Hybrid work
- Marketing
- Mid-level
- 3 years
2d
Marketing and Communications Manager
The University of Iowa —Iowa City, IA
- Full-time
- Marketing
- 3 years
- Master's degree
- Disability insurance
- Health insurance
Financial Advisor Career Path – Fast-Track to Leadership
New York Life —Iowa
- $60,000 - $150,000 a year
- Full-time
- Background check
- Finance
- Business development
- AD&D insurance
- Disability insurance
Quick Apply
Surveillance Investigator I - Entry Level
Command Investigations, LLC —Cedar Rapids, IA
- $20 - $25 an hour
- 8 hour shift
- Microsoft Word
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Digital Marketing Manager
College Raptor —Coralville, IA
- Email
- Marketing
- Writing skills
- Mid-level
- Health insurance
- 401(k) matching
Customer Service Associate - Temporary
Walgreens —Cedar Rapids, IA
- $15.00 - $17.50 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Academic Technology Specialist (10-months)
Cornell College —Mount Vernon, IA
- $39,000 - $45,000 a year
- Online Application
- Background check
- Classroom
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Director of Marketing
West Music Company —Coralville, IA
- Full-time
- Office
- Senior level
- Analytics
Internet Marketing Manager
College Raptor —Coralville, IA
- Email
- Writing skills
- Mid-level
- Organizational skills
- Health insurance
- 401(k) matching
Pharmacy Customer Service Associate
Walgreens —Marion, IA
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Nurse Practitioner, Obesity Medicine - Full Time W2 (Region 2)
Form Health —Iowa City, IA
- $110,000 - $130,000 a year
- Full-time
- Remote
- Spanish
- Nursing
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
News Producer
Sinclair Broadcast Group —Cedar Rapids, IA
- Full-time
- Clean driving record
- Driver's License
- Leadership
Specialist Software Engineering - Amazon Connect
Transamerica —Cedar Rapids, IA
- $131,000 - $160,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- System design
- Wellness program
- Paid parental leave
Customer Service Associate
Walgreens —Marion, IA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
3h
Photo Specialist
Walgreens —Coralville, IA
- $15.00 - $17.50 an hour
- Weekends as needed
- English
- Fair chance
- Entry level
Interior Design Sales Professional
Ethan Allen Global, Inc. —Coralville, IA
- $70,000 - $200,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
Surveillance Investigator II - Experienced
Command Investigations, LLC —Cedar Rapids, IA
- $25 - $30 an hour
- 8 hour shift
- Microsoft Word
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply

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PT Patron Services Staff

City of Marion -
Marion, IA

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Job Details

Part-time
$15.57 an hour
5 days ago

Qualifications

Computer operation
Customer communication
Library collection arrangement
Online resource databases
Professional ethics
Copy machines
In-person customer service
High school diploma or GED
Driver's License
Venue customer assistance
Desktop applications
Computer skills
Productivity software
Materials handling
Research assistance for reference services
Mobile devices

Full Job Description

Posting Open Until Filled.

JOB INFORMATION

Job Title: Patron Services Support Staff

Civil Service: No

Department: Library

Bargaining Unit: Non-Bargaining

Reports to Position: Patron Services Manager

Pay Grade: N/A

Location: Marion Public Library

Overtime Status: Hourly – Paid Overtime

FLSA Status: Non-Exempt

JOB SUMMARY

This is a part-time, paraprofessional public customer service position that requires knowledge of professional practice and independent judgement in its application, as well as the application of prescribed procedures and methods. This position will require regular performance of routine, general library tasks. This position assists the library’s diverse patron population at the full range of public service desks throughout the library. Scheduled hours may vary weekly up to a maximum of 30 hours per week, including weekend and evening shifts. This position will report to the Patron Services Manager and works under the supervision of the Patron Services Leads.

ESSENTIAL JOB DUTIES/WORK PERFORMED

The primary responsibility of this position is to serve patrons at the Information (Circulation) and other public desks, including the Reference Desk, Technology Desk, the Children’s Desk, Teen Desk, and the Drive-Up Window. There may be opportunities for occasional shifts on the library’s Bookmobile.

Desk duties include but are not limited to the following activities:

Identifying and retrieving collection and account information needed by patrons.
Assisting patrons with access to the library's physical and digital collections.
Conducting patrons record queries, placing holds, facilitating materials transfer between network libraries, and assisting patrons with placing ILL requests.
Creating new patron accounts.
Mediating and resolving patron disputes, complaints, and inquiries related to library policies and procedures.
Facilitating patron access to library technologies, and online services including troubleshooting printers, copiers, computers, and online resources.
Provide Readers' Advisory.
Processing, sorting, and routing library materials.
Handling cash register transactions and resolving patron charges.
Upholding library policies in all areas of the library.

Other responsibilities and tasks include:

Providing top customer services and assistance to patrons of all ages in the use of all library services.
Working effectively and collaboratively as part of a busy team of part-time staff.
Internal and external continuing professional development activities.
Participating in library staff meetings and training sessions.
Contributing to the general upkeep of the library and minor cleaning duties as required.
Off-desk activities as assigned, including assigned projects and task to support library services and enhance the patron experience.

REQUIRED KNOWLEDGE AND SKILLS

Strong customer service skills.
Ability to respond to a diverse range of patron needs.
Act with integrity, professionalism and respect.
Display empathy, patience, flexibility, and curiosity.
Communicate clearly and appropriately with patrons and peers.
Possess knowledge of professionally curated print, digital, and online resources and information retrieval.
Ability to conduct reference interviews to determine patron's information and/or other needs.
Familiarity with fiction and non-fiction books, media, and resources and popular culture references.
Able to use and explain standard office software, web browsers and apps.
Familiar with computers, printers and copiers, and personal mobile devices (e.g. e-readers, tablets, smart phones, etc.).
Able to work with minimal supervision, including reflecting on own performance and being self-motivated to improve.

ESSENTIAL FUNCTIONS & PHYSCIAL ABILITIES

Ability to sit or stand for long periods of time as well as bend, stoop, reach, stand, push, pull as required.
Physical agility, strength and dexterity necessary for handling library materials, including but not limited to retrieving, shelving, lifting, and moving library materials.
Ability to lift up to 35 pounds.
Ability to use a keyboard, mouse and touchpad.
Interpersonal skills and cognitive flexibility to interface with a variety of internal and external customers in diverse, sometimes high-stress situations.
Executive functioning skills appropriate for a busy, fast-paced environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

QUALIFICATIONS

High school diploma or equivalent required, associate or bachelor's degree from an accredited college preferred.
Basic computer skills and familiarity with internet information retrieval are required.
Public library experience is preferred.
Possess Iowa State Library Accreditation or able to obtain within one (1) year of hire date.
Valid Iowa Driver's License, or the ability to obtain within 30 days of hire.

WORKING CONDITIONS

Works in an office environment.
Hours may flex upon demand of the workload. Evening and weekend work is required.
Sitting and standing may vary based on diverse patron population and workload.
The Marion Public Library is a busy, customer focused library with a high amount of use by patrons of all ages. Patrons have high expectations regarding the quality and efficiency of library services.
Regularly works with and has access to patron records that are confidential according to the Code of Iowa.

REQUIRED BACKGROUND CHECKS

Sex Offender Registry Check
Criminal Background Checks
Driving Record Check

Apply Now

Refine Your Search

web and digital jobs in cedar rapids, ia

PT Patron Services Staff

PT Patron Services Staff - Bookmobile

UI / UX Web Designer

Communications Coordinator

Marketing and Communications Manager

Financial Advisor Career Path – Fast-Track to Leadership

Surveillance Investigator I - Entry Level

Digital Marketing Manager

Customer Service Associate - Temporary

Academic Technology Specialist (10-months)

Director of Marketing

Internet Marketing Manager

Pharmacy Customer Service Associate

Nurse Practitioner, Obesity Medicine - Full Time W2 (Region 2)

News Producer

Specialist Software Engineering - Amazon Connect

Customer Service Associate

Photo Specialist

Interior Design Sales Professional

Surveillance Investigator II - Experienced

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