Top 14 Customer care coordinator Jobs in Cedar Rapids, Ia

Admissions Coordinator
Ivy Healthcare Group —Marion, IA
- From $70,000 a year
- Weekends as needed
- Skilled nursing facility
- RN License
- Nursing home
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Care Coordinator
CarePro Health Services —Cedar Rapids, IA
- From $17 an hour
- 8 hour shift
- Background check
- Current TB test
- Customer service
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Support Coordinator II
Alliant Energy —Cedar Rapids, IA
- $23 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Basic math
- Pass drug screening
- Health insurance
- Tuition reimbursement
2d
Admissions Coordinator
Eastern Iowa Rehabilitation Hospital —Coralville, IA
- Full-time
- Mid-level
- Associate's degree
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Care Coordinator
Rayser Holdings —Cedar Rapids, IA
- From $17 an hour
- Full-time
- Current TB test
- Computer literacy
- Pass drug screening
Quick Apply
12d
Scheduling Coordinator - Hematology/Oncology - Full-Time
Mercy Medical Center —Cedar Rapids, IA
- Full-time
- Computer literacy
- BLS Certification
- Mid-level
Quick Apply
11d
Patient Service Coordinator - Pediatric Clinic - Full-Time
Mercy Medical Center —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Clinic
Quick Apply
6d
Eligibility Social Worker
Mercy Medical Center —Cedar Rapids, IA
- Full-time
- Mid-level
- Bachelor's degree
- Psychology
Quick Apply
6d
Patient Service Coordinator - North Liberty - PRN
Mercy Physician Services, Inc. —North Liberty, IA
- Part-time
- Word processing
- HIPAA
- High school diploma or GED
Quick Apply
Patient Care Coordinator
Dr. Andrews Plastic Surgery —Coralville, IA
- From $18 an hour
- Part-time
- Surgery
- Medical office experience
- Administrative experience
Quick Apply
5d
Patient Service Coordinator - Full-Time - Marion Family Practice
Mercy Physician Services, Inc. —Marion, IA
- Full-time
- Word processing
- HIPAA
- High school diploma or GED
Quick Apply
5d
Patient Service Coordinator - UC South - PRN
Mercy Medical Center —Cedar Rapids, IA
- Weekends as needed
- Word processing
- HIPAA
- High school diploma or GED
Quick Apply

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Admissions Coordinator
Ivy Healthcare Group —Marion, IA
Valid driver's license and willingness to travel locally for hospital visits, community events, and routine marketing activities. 401(k) with company match.
From $70,000 a year
Quick Apply
10d
Customer Care Coordinator
CarePro Health Services —Cedar Rapids, IA
Answer phone calls and assist retail customers in person. Experience in the home medical equipment field is a plus. High school diploma or GED.
From $17 an hour
Quick Apply
9d

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Referral Intake Associate
BAYADA Home Health Care —Columbus, OH
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. This is a remote opportunity.
$20.67 an hour
Quick Apply
2d
Orthodontic Receptionist / Scheduling Coordinator
The Smile Shoppe at Dublin Orthodontics —Dublin, OH
This would include, but is not limited to cheerfully answering the phones for multiple offices, greeting patients/parents when they come in for appointments,…
$20.00 - $27.50 an hour
Quick Apply
4d

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Admissions Coordinator

Ivy Healthcare Group -
Marion, IA

Quick Apply

Job Details

Full-time
From $70,000 a year
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid orientation
Opportunities for advancement
Life insurance
Paid sick time

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

Silver Oak Nursing & Rehabilitation Center – Marion, IA

Silver Oak is seeking an experienced, organized, and relationship-focused Admissions Coordinator to join our leadership team.

This role serves as the primary liaison between hospitals, referral sources, residents, families, and Silver Oak throughout the admissions process. From the first referral to signing admission agreements and ensuring a smooth transition into the facility, you'll play a vital role in helping residents find the care they need while supporting the continued growth of our community.

Schedule

Full-time
Primarily weekday business hours
Occasional evening community networking events as needed
Rare weekend availability may be required to coordinate resident admissions or hospital readmissions

Responsibilities

Serve as the primary point of contact for hospitals, discharge planners, physicians, case managers, families, and other referral sources.
Coordinate all aspects of the admissions process from initial referral through resident admission.
Review incoming referrals for clinical and financial appropriateness in collaboration with nursing leadership and the Business Office.
Conduct tours for prospective residents and families.
Complete admission agreements and all required admission documentation with residents and responsible parties.
Maintain accurate bed availability and communicate admissions, transfers, and discharges with all departments.
Coordinate room selection with Nursing, Housekeeping, and other departments to ensure smooth admissions.
Build and maintain strong relationships with hospitals, physician offices, home health agencies, hospice providers, assisted living communities, and other referral partners.
Represent Silver Oak at community networking events, including the Elderly Consortium, Marion Chamber of Commerce, and other healthcare and community organizations.
Perform routine marketing visits to hospitals, physician offices, and referral sources throughout the area.
Assist with occupancy goals while ensuring every admission is clinically appropriate and in the resident's best interest.
Maintain knowledge of Medicare, Medicaid, managed care, and other payer sources as they relate to admissions.

Qualifications

Previous healthcare experience is required.
Licensed Nurse (RN or LPN) strongly preferred.
Previous admissions, marketing, case management, discharge planning, or business development experience in a skilled nursing facility, hospital, home health, hospice, or other healthcare setting is preferred.
Experience using Epic, CareLink, or other electronic referral systems is preferred, but not required.
Exceptional communication and relationship-building skills.
Strong attention to detail and excellent organizational skills.
Ability to prioritize multiple responsibilities in a fast-paced environment.
Professional, compassionate, and customer-focused demeanor.
Valid driver's license and willingness to travel locally for hospital visits, community events, and routine marketing activities.

Benefits

Blue Cross Blue Shield medical insurance, Guardian dental and vision coverage
Company-paid life insurance
Aflac voluntary supplemental benefits including disability, accident, hospital indemnity, and cancer coverage
Paid time off (PTO), sick time, and holiday pay
Paid orientation
401(k) with company match
DailyPay – access your pay when you need it
Tuition reimbursement opportunities
Opportunities for growth and advancement

Why Silver Oak?

Supportive leadership team that values collaboration and innovation.
No agency nursing staff since April 2025.
Silver Oak has changed dramatically over the past year under a stable and established leadership team. If you think you know us from our Willow Gardens days, we'd love the opportunity to show you how different Silver Oak is today.
Build lasting relationships with hospitals, healthcare providers, and the community while helping residents find the right place to call home.
Make a meaningful impact on residents, families, and the continued growth of one of Marion's premier skilled nursing facilities.

If you're passionate about healthcare, enjoy building relationships, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid sick time
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in cedar rapids, ia

Admissions Coordinator

Customer Care Coordinator

Customer Support Coordinator II

Admissions Coordinator

Customer Care Coordinator

Scheduling Coordinator - Hematology/Oncology - Full-Time

Patient Service Coordinator - Pediatric Clinic - Full-Time

Eligibility Social Worker

Patient Service Coordinator - North Liberty - PRN

Patient Care Coordinator

Patient Service Coordinator - Full-Time - Marion Family Practice

Patient Service Coordinator - UC South - PRN

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