Top 834 Customer experience representative Jobs in Cedar Rapids, Ia

Quality Assurance Technician (5pm-5am)
Raining Rose, Inc. —Cedar Rapids, IA
- $19.53 - $25.46 an hour
- Full-time
- Computer literacy
- Mid-level
- Continuous improvement
Quick Apply
Client Support Specialist , Field Services, 12 mo. contract, $18/hr., "Daily Territory Travel"
Integrity Consulting —Cedar Rapids, IA
- $18 an hour
- Full-time
- Background check
- Google Workspace
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Full Time Sales Associate (Marion)
Appliance Plus —Marion, IA
- $32,000 - $50,000 a year
- 8 hour shift
- Background check
- Heavy lifting
- Basic math
- Health insurance
- Dental insurance
Quick Apply
8d
Sales Representative
Access Systems - Sales & Administration —Cedar Rapids, IA
- $70,000 - $80,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Representative - State Farm Agent Team Member
Doug Valentine - State Farm Agent —Cedar Rapids, IA
- $60,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Customer Service Representative
Target Freight Management —Cedar Rapids, IA
- $38,000 - $45,000 a year
- 8 hour shift
- Hybrid work
- Windows
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative | Entry-Level Logistics Coordinator
Circle Logistics —Cedar Rapids, IA
- Full-time
- Microsoft Office
- High school diploma or GED
- Data entry
- Paid holidays
- Dental insurance
Quick Apply
12d
Attendance Secretary
Linn-Mar Community Schools —Marion, IA
- Full-time
- Microsoft Access
- Mid-level
- Office
8d
Client Services Representative
Hibu —Cedar Rapids, IA
- From $18.70 an hour
- Online Application
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Candidate Experience Specialist (Hybrid)
RTX Corporate —Cedar Rapids, IA
- $43,400 - $82,600 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
3d
Customer Service Representative
Graybar Electric Company, Inc. —Cedar Rapids, IA
- $19 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Player Services Representative
Cedar Crossing Casino & Entertainment Center —Cedar Rapids, IA
- $15.50 an hour
- Weekends as needed
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
6d
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Customer Service
Infomatic —Cedar Rapids, IA
- $18 - $20 an hour
- Contract
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
12d
Customer Service Representative
KT Pacer —Cedar Rapids, IA
- Email
- Mid-level
- 3 years
Quick Apply
Patient Access Representative - Hospital (Full Time Evenings)
UnityPoint Health —Cedar Rapids, IA
- Full-time
- Hospital
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Patient Service Representative
Forefront Dermatology —Cedar Rapids, IA
- Urgently hiring
- Computer literacy
- High school diploma or GED
- Clinic
- Profit sharing
- Health savings account
Guest Service Representative Holiday Inn Express
Holiday Inn Express I-380 —Cedar Rapids, IA
- Part-time
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Guest Service Representative
Hilton Garden Inn | CR Hotel #1 LLC —Cedar Rapids, IA
- Weekends as needed
- Computer literacy
- Sanitation
- Hotel
Quick Apply
Rental Sales Representative
Ryder System —Cedar Rapids, IA
- $22.99 an hour
- Rotating shift
- Inventory management
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance

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Quality Assurance Technician (5pm-5am)

Raining Rose, Inc. -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
$19.53 - $25.46 an hour

Qualifications

Computer operation
Internal employee customer service
Collaboration with manufacturing teams
Computer skills
Cross-functional communication

Full Job Description

SUMMARY

The Quality Assurance Technician is responsible for ensuring product quality and compliance through in-process monitoring and verification of manufacturing operations. This role performs routine quality checks, including line audits, lot code verification, and product inspections, and identifies, documents, and escalates any defects or non-conformances.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following)

Perform in-process quality checks in production such as lot code verification, line audits, or product inspections and record results. Identify, record, and escalate any defects or non-conformances found during audits.
Execute cleaning and changeover verifications to confirm production teams have followed applicable standard operating procedures (SOPs) and ensure equipment is suitable for use.
Support validations and new product development by following validation or pilot protocols and ensuring all appropriate samples and data are collected.
Manage and support the completion of rework in production.
Contain and escalate any non-conformances that may present during production operations. Collect data and notify the appropriate teams to ensure affected material is isolated and immediate corrective actions are implanted where applicable.
Review and sign off on run reports in Manufacturing Execution System (MES) to ensure in-line checks are completed fully.
Support audit readiness and participate in internal and external audits as needed.
Contribute to continuous review and improvement of processes to ensure consistent, efficient, and effective practices. Make suggestions regarding procedures, standards, and equipment to facilitate work and maintain product quality.
Serve as a liaison between production and the quality department.
Firm understanding and compliance with company’s Good Manufacturing Practices (GMPs) and Good Documentation Practices (GDPs)
Display and promote company values (ASPIRE: Attitude, Safety, Passion, Integrity, Relationship, and Evolve)
Regular attendance
Other duties as assigned

REQUIRED SKILLS AND ABILITIES

Strong attention to detail
Outstanding interdepartmental and customer service skills
Highly motivated
Ability to work in fast paced, rapidly changing, and regulated environment
Excellent planning and organizational skills
Ability to identify problems when they arise and notify appropriate personnel
Exhibit sound and accurate judgment
Ability to work effectively across departmental teams
Strong computer literacy skills

EDUCATION AND/OR EXPERIENCE

Associates degree in a related field preferred.
A minimum of 2+ years’ experience in a manufacturing and/or quality related field preferred
Working knowledge of GMPs and quality documentation practices

PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit an average of 2 hours per day
Stand an average of 10 hours per day
Walk an average of 5 to 6 hours per day
Required Movements:
- Bend/Stoop: Frequently (5 to 10 times per hour)
- Reach above shoulder level: Occasionally (1 to 4 times per hour)
Weight Carried:
- Up to 10 lbs: Occasionally (1 to 4 times per hour)
- 11 to 30 lbs: Rarely (1 to 2 times per day)
- 31 to 50 lbs: Rarely (1 to 2 times per day)
Weight Lifted:
- Up to 10 lbs: Occasionally (1 to 4 times per hour)
- 11 to 30 lbs: Rarely (1 to 2 times per day)
- 31 to 50 lbs: Rarely (1 to 2 times per day)
Hands Used for Repetitive Action:
- Simple/light grasping (both hands): Frequently (5 to 50 times per hour)
- Firm/strong grasping (both hands): Frequently (5 to 50 times per hour)
- Fine dexterity (both hands): Frequently (5 to 50 times per hour)
Job requires being around moving machinery and equipment
Job requires wearing personal protective equipment as necessary
Personal Protective Equipment Required:
- Ear protection for noise as necessary
- Safety glasses when in required areas
- Nitrile gloves when in contact with raw material or finished product, or when specified
- Slip resistant shoes
Potential Physical Exposures:
- Noise

Quick Apply

Refine Your Search

customer experience representative jobs in cedar rapids, ia

Quality Assurance Technician (5pm-5am)

Client Support Specialist , Field Services, 12 mo. contract, $18/hr., "Daily Territory Travel"

Full Time Sales Associate (Marion)

Sales Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative | Entry-Level Logistics Coordinator

Attendance Secretary

Client Services Representative

Candidate Experience Specialist (Hybrid)

Customer Service Representative

Player Services Representative

Tier 1 Technical Support Representative (REMOTE IOWA)

Customer Service

Customer Service Representative

Patient Access Representative - Hospital (Full Time Evenings)

Patient Service Representative

Guest Service Representative Holiday Inn Express

Guest Service Representative

Rental Sales Representative

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