Top 724 Customer service technician Jobs in Cedar Rapids, Ia

Lead Installation Technician - Cedar Rapids, WI
Diversified —Cedar Rapids, IA
- Full-time
- Clean driving record
- Microsoft Outlook
- Construction site
- Commuter assistance
- Paid parental leave
Quick Apply
4d
Maintenance Technician
CCB Packaging Inc —Hiawatha, IA
- From $32 an hour
- Urgently hiring
- Heavy lifting
- Mid-level
- 3 years
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Automotive Technician
Randy Kuehl Honda —Cedar Rapids, IA
- $40,000 - $90,000 a year
- Full-time
- Mechanic experience
- Dealership
- Computer literacy
- Health insurance
- 401(k)
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Diagnostic Automotive Technician - Cedar Rapids, IA
GreatWater 360 Auto Care —Cedar Rapids, IA
- $67,444 - $133,848 a year
- Weekends as needed
- Ability to lift 50 pounds
- Driver's License
- Clean MVR report
- Paid training
- Paid parental leave
Quick Apply
Maintenance Technician (Sun-Wed 5:30pm-3:30am)
Raining Rose, Inc. —Cedar Rapids, IA
- $28 - $35 an hour
- Computer literacy
- Mid-level
- Continuous improvement
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Industrial Maintenance Technician
International Paper - Waterloo, IA —Cedar Rapids, IA
- $29.71 - $40.95 an hour
- 12 hour shift
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
Bridge Community Bank —Mechanicsville, IA
- Full-time
- Customer service
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Automotive Technician
Dave Wright Nissan Subaru —Hiawatha, IA
- Full-time
- Dealership
- Driver's License
- Entry level
Quick Apply
14d
European Automotive Technician
EuroCare —Marion, IA
- $25.81 - $45.00 an hour
- Full-time
- Schematics
- Mechanic experience
- Customer service
- Paid training
- Employee discount
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Maintenance Technician, 3rd shift
Cole's Quality Foods, Inc. —North Liberty, IA
- From $30.47 an hour
- 12 hour shift
- High school diploma or GED
- Entry level
Service Technician
Copy Systems, Inc. —Coralville, IA
- From $21 an hour
- Full-time
- Customer service
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Voice Data Video Technician
Nelson Electric Co. —Cedar Rapids, IA
- $36.24 an hour
- Full-time
- Construction site
- Hospital
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Service / Lead Technician
Cedar Automotive LLC —Iowa City, IA
- $20.27 - $25.00 an hour
- Full-time
- Hybrid work
- ASE Certification
- Clean driving record
- Driver's License
Quick Apply
Electrical Assembly Technician (Clipper Windpower)
Longroad Energy —Cedar Rapids, IA
- Microsoft Outlook
- Mid-level
- Forklift
- Paid parental leave
- Paid holidays
Quick Apply
Automotive Repair Technician- A Level * Sign on Bonus $5000 *
Houdek Auto Center —Marion, IA
- $32 - $42 an hour
- Urgently hiring
- Mid-level
- 3 years
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
2d
Diesel Service Technician
Sanco Enterprises —North Liberty, IA
- $29.14 - $38.09 an hour
- Full-time
- Background check
- Clean driving record
- Writing skills
- Health savings account
- Health insurance
Quick Apply
9d
Dock and Door Service Tech
Crown Equipment Corporation —Iowa City, IA
- Overtime
- Clean driving record
- Customer service
- High school diploma or GED
- Paid parental leave
- Paid holidays
Experienced Exterior Remodeling Technician
Serenity Home Transformations, LLC —Cedar Rapids, IA
- From $21 an hour
- Full-time
- Construction site
- Mid-level
- Residential
- 401(k)
- Paid time off
Quick Apply
Solar Installation Technician (Drivers license required)
Eagle Point Solar, LLC —Cedar Rapids, IA
- $20 - $24 an hour
- Full-time
- Carpentry
- Driver's License
- Electrical experience
- Health savings account
- Health insurance
Field & Shop Diesel Technician
Interstate Companies Inc —Cedar Rapids, IA
- Full-time
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply

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Lead Installation Technician - Cedar Rapids, WI

Diversified -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Commuter assistance
Paid parental leave
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
401(k) matching
Pet insurance

Qualifications

Bluebeam Revu
Staff supervision
Bluebeam
Microsoft Outlook
CCTV system operation (AV)
Outdoor work experience
Coaching
Alarm & access control systems
AV system installation
Equipment troubleshooting
High school diploma or GED
Electrical security system installation
Construction plans
Construction drawing review
Driving
Team training
CCTV surveillance
Construction team management
Hazard identification and correction
Document review
Schedule creation
System deployment
Document viewing software
Door lock and handle installation
Physical security system troubleshooting
Construction quality control
Managing electronics installation or repair teams
Achieving project delivery timelines
Task assignment
Door security system integration

Full Job Description

About Diversified:
Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.

What to Expect:
At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it.

How You’ll Contribute:
The Lead ESS Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients, as well as leading and overseeing the work of other installation technicians at the work site. This position is the key field position for the bulk of the actual work that gets done in our clients’ buildings. The Lead Install Tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. The installation can include rack and enclosure build outs, panel terminations, IPing of devices, device installation, testing and troubleshooting. The Lead Tech will be responsible for our most complex system designs.

What You’ll Do:
Lead and oversee the work of other ESS Installation Technicians on a given project site, while also performing as an Installation Technician.

You will be expected to know and learn what is on the BOM for every job and know the material required for your job.

Maintain timeline of job schedule with regards to when devices/head end work needs to be installed and terminated.

If you are not able to maintain a given timeline, it is expected for you to communicate that with the site supervisor ASAP.

Take ownership of job schedules for workload given to you.

Prioritize your time properly and be able to manage multiple tasks at any given time.

Maintain constant communication with the Site Supervisor on a daily basis.

Point out any/all problems found on drawings/matrix to Site Supervisor ASAP.

Communicate with Site Supervisor ASAP if equipment is missing/defective. Getting replacement inventory may be delayed due to lead times, hence it is very important to notify to appropriate party ASAP.

Help Site Supervisor with inventory if and when needed (maintain an online copy on one note)

Keep written records of the following on One Note:
Work accomplished with technicians/trades (sub-contractors, GC, EC)

Project issues
Discuss problems that may arise

Site Readiness Document

Site Inventory (kept up to date, at minimum, on a monthly basis)

Redlines/RFIs (if required)

Communicate the need for assistance and guidance for any work that is required for the job. This may include labor problems as well as technical issues.
Assist installation technicians on questions or concerns with installation of devices/head end work to be done.

Complexity: This level of technician will be responsible for performing tasks on clients’ job sites with no supervision. This position is responsible for coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills.

Decision Making Authority: This position is often alone on the job sites and requires good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employees will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Safety:
Maintain and wear appropriate PPE as the job and tasks require it

Ensure hazards are addressed and rectified in a timely manner

What You’ll Bring:
Education & Certifications:
High school or GED equivalent.

Required Skills/Qualifications:
3+ years of hands-on, recent experience installing access control and video surveillance cameras in a large-scale commercial environment, preferably to include data centers and new construction.

Experience supervising the work of others. And providing helpful feedback

Can demonstrate the ability to train and coach other to the Diversified standards.

Lenel experience/ certification preferred

Must have the ability to understand access control/CCTV systems, install anything ACS, CCTV, intercom related, and troubleshoot and fix any problems that may arise during the installation process.

Administrative capabilities to keep up with day-to-day requirements of every project. This includes:

Proficiency with the following software: Teams, Outlook, OneNote, BlueBeam, Adobe Reader

Knowledge of the following document types: Project drawings, Programming Matrix, SRDs, UILs, Job Hazard Analysis (JHAs), Task Hazard Analysis (THAs), Risk Hazard Analysis (RHAs), RFIs, Redlines

Must be able to review and understand the following: Matrix Drawings, BOM Lists, SRDs

Must be able to maintain the schedule given for the job and follow DIV28 specifications for quality control.

Experience with the following systems: Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, DMP.

Knowledge in mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.

Knowledge of accessing network interface for connection to devices such as access controllers, IP cameras, Intercoms, switches and such.

Experience and familiarity with PC admin level changes to connect to IP cameras and the aiming/adjustment of cameras.

Clean driving record and ability to operate a vehicle.

Clean criminal record and able to hold a security clearance/registration for your local jurisdiction (DCJS, TS Clearance, etc).

Active Passport, or the ability to obtain Active Passport, or the ability to obtain and travel regularly.

Able to work indoors/outdoors, standing, sitting and ladder use. Able to lift 40lbs.

Lenel Certification - PREFERRED

What We Offer:
We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

Multiple medical plan options to fit you and your family’s needs
HSA & HRA company contributions
Dental coverage, including orthodontic benefits, and vision plans

Company-paid benefits

Basic Life, AD&D
Short-Term and Long-Term Disability insurance
Employee Assistance Program (EAP)
Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
401k with company match
Paid maternity leave
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
Commuter benefits
And much more

Quick Apply

Refine Your Search

customer service technician jobs in cedar rapids, ia

Lead Installation Technician - Cedar Rapids, WI

Maintenance Technician

Automotive Technician

Diagnostic Automotive Technician - Cedar Rapids, IA

Maintenance Technician (Sun-Wed 5:30pm-3:30am)

Industrial Maintenance Technician

Customer Service Representative

Automotive Technician

European Automotive Technician

Maintenance Technician, 3rd shift

Service Technician

Voice Data Video Technician

Service / Lead Technician

Electrical Assembly Technician (Clipper Windpower)

Automotive Repair Technician- A Level * Sign on Bonus $5000 *

Diesel Service Technician

Dock and Door Service Tech

Experienced Exterior Remodeling Technician

Solar Installation Technician (Drivers license required)

Field & Shop Diesel Technician

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