Top 5 Customer support coordinator Jobs in Cedar Rapids, Ia

Customer Service Representative | Entry-Level Logistics Coordinator
Circle Logistics —Cedar Rapids, IA
- Full-time
- Microsoft Office
- High school diploma or GED
- Data entry
- Paid holidays
- Dental insurance
Quick Apply
11d
Customer Success Coordinator
Van Meter —Cedar Rapids, IA
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
Client Relations Coordinator
Vanguard Appraisals, Inc. —Cedar Rapids, IA
- $22 - $25 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Profit sharing
- Paid holidays
Quick Apply
1d
Mission Critical Account Service Coordinator
Baker Group —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Condition Management Account Coordinator
Cottingham & Butler —Iowa City, IA
- Urgently hiring
- Writing skills
- CNA
- Entry level
- Profit sharing
- Health savings account
Quick Apply

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Customer Service Representative | Entry-Level Logistics Coordinator

Circle Logistics -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

No Fail Service
Personalized Communication
Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

Customer Service Representative | Entry-Level Logistics Coordinator - Cedar Rapids, IA

Ready to Drive Your Career Forward? At Circle Logistics, we’re not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!

Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive

and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we’ve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!

What We’re Looking For:

We’re looking for motivated, goal-oriented, self-starters who are:

Professionals who want to launch their career in a new industry
Detail-oriented and organized
Strong communicators — both written and verbal
Comfortable in a fast-paced, team-oriented environment
Ready to make an impact and grow a career

If you’re someone with grit, determination, and a desire to win, you’ll fit right in at Circle.

Overview:

As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.

Responsibilities:

Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate internally with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues

No logistics experience? No problem! You’ll receive hands-on training from day one and all the tools you need to grow.

Skills/Abilities:

1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills

Education and Experience:

High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus

Benefits:

Full-time: 40 hours per week
Room for advancement in a fast-growing company that promotes from within
Paid holidays and paid time off
Health, vision, and dental insurance benefits
401(k) Plan

Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!

Qualifications

High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer support coordinator jobs in cedar rapids, ia

Customer Service Representative | Entry-Level Logistics Coordinator

Customer Success Coordinator

Client Relations Coordinator

Mission Critical Account Service Coordinator

Condition Management Account Coordinator

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