Top 2 Dental specialist Jobs in Cedar Rapids, Ia

Customer Care Specialist
Dental Prosthetic Services —Cedar Rapids, IA
- Full-time
- Dental office
- Computer literacy
- High school diploma or GED
Quick Apply
5d

Check out these similar jobs

Based on your search for dental specialist jobs.

Customer Care Specialist
Dental Prosthetic Services —Cedar Rapids, IA
Answer multi-line phone calls courteously and professionally; take accurate messages when needed. Perform accurate data entry of incoming cases according to…
Quick Apply
5d
Customer Support Coordinator II
Alliant Energy —Cedar Rapids, IA
Answers customer calls and responds to inquiries. As a Customer Support Coordinator II, you'll solve complex customer billing and account issues, analyze data,…
$23 - $25 an hour
2d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Care Specialist
Merion Village Dental —Columbus, OH
You can work flexible days and hours...early morning, evening and weekend opportunities if you'd like to supplement your current job or if you are looking for…
Dental Claims Specialist
The Ohio State University —Columbus, OH
Duties Include:Performs insurance predetermination of benefits, validates insurance coverage and pre-authorizationsDiscusses treatment plans and payment…
$18.37 - $23.99 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for dental specialist in cedar rapids, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

dental specialist jobs near cedar rapids, ia

Customer Care Specialist jobs in New Orleans, LA

Customer Care Specialist jobs in Grapeland, TX

Customer Care Specialist jobs in Connecticut

Work From Home Customer Service No Experience jobs in Wilmington, DE

Customer Care Specialist jobs in New York State

Remote Work From Home Customer Service jobs in Leander, TX

Child Care jobs in Jackson, MS

Customer Care Specialist

Dental Prosthetic Services -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Job Description

Reports to: Customer Care Manager

Department: Customer Care

FSLA: Hourly, non-exempt

Status: Full-time

Schedule: 40 hours per week
9:30am to 7:00pm, Monday through Friday

Position Summary
As a member of our Customer Care team, you will be responsible for accurately processing incoming and outgoing cases, delivering world-class service to our customers, and handling a variety of administrative tasks. You’ll have the tools and resources to make a meaningful impact on the patients we serve while contributing to the continued success of our Agile work environment—one that values smart, capable, and creative people who thrive in self-organizing teams.

We’re looking for individuals who demonstrate personal accountability, courage, curiosity, a willingness to learn, and a commitment to respectful collaboration. The ideal candidate is detail-oriented, adaptable, and able to excel in a fast-paced environment.

Key Responsibilities

Accurately process incoming and outgoing cases
Communicate promptly and clearly with drivers regarding case pickups and deliveries
Answer multi-line phone calls courteously and professionally; take accurate messages when needed
Perform accurate data entry of incoming cases according to doctor prescriptions
Contact dental offices to obtain any missing or unclear information
Respond to customer requests to ensure the highest level of satisfaction
Maintain a clean and organized work environment
Monitor and replenish supplies to ensure optimal levels are maintained
Build and maintain positive, productive relationships with team members, leaders, employees, and clients
Successfully complete SPA requirements
Perform other duties as assigned

Qualifications

High school diploma or GED required
Minimum of 1 year of relevant work experience
Proficient computer skills
Trustworthy, reliable, proactive, and self-motivated
Strong customer service mindset
Excellent interpersonal and communication skills
Solid problem-solving and critical thinking abilities
Highly detail-oriented with the ability to multitask and meet deadlines
Able to work independently as well as collaboratively within a team
Capable of sitting or standing for extended periods and lifting up to 25 pounds
Visual ability to read fine details and handwritten materials

Behavioral Expectations

Show initiative, positivity, and professionalism
Support company mission, leadership, and goals
Uphold standards of integrity and discourage gossip
Regular and consistent attendance at work.

Dental Prosthetic Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Quick Apply

Refine Your Search

dental specialist jobs in cedar rapids, ia

Customer Care Specialist

Check out these similar jobs

Explore jobs in cities nearby

I want to receive the latest job alert for dental specialist in cedar rapids, ia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected