Top 36 Guest service representative Jobs in Cedar Rapids, Ia

Overnight Guest Services Representative
The Hotel at Kirkwood Center —Cedar Rapids, IA
- $16.07 an hour
- Nights as needed
- Experience working with individuals with disabilities
- Hotel
- High school diploma or GED
Quick Apply
11d
Guest Service Representative
Nothing Bundt Cakes #248 —Cedar Rapids, IA
- $15 - $18 an hour
- Part-time
- Bakery
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Hotel Guest Service Rep
Homewood Suites —Cedar Rapids, IA
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Guest Services Representative
Radisson Hotel and Conference Center —Cedar Rapids, IA
- $15 - $16 an hour
- Full-time
- Office
- Hotel
- Organizational skills
Quick Apply
Joy Creator/Guest Services Representative
Nothing Bundt Cakes #248 —Cedar Rapids, IA
- $15 - $18 an hour
- Full-time
- Bakery
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Services Representative - Radisson Cedar Rapids - 2nd Shift Fulltime
Radisson Hotel and Conference Center —Cedar Rapids, IA
- $15 - $16 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Employee discount
Quick Apply
Guest Service Representative Holiday Inn Express
Holiday Inn Express I-380 —Cedar Rapids, IA
- Part-time
- Hotel
- Organizational skills
- Communication skills
Quick Apply
14d
Guest Service Representative
Residence Inn by Marriott —Cedar Rapids, IA
- From $14 an hour
- Part-time
- Hotel
- Accounting
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
13d
Guest Service Representative/ Front Desk (Hotel Job)
The Hotel at Kirkwood Center —Cedar Rapids, IA
- $15.50 an hour
- Part-time
- Experience working with individuals with disabilities
- Office
- Hotel
Quick Apply
11d
Guest Service Representative
Hilton Garden Inn | CR Hotel #1 LLC —Cedar Rapids, IA
- Weekends as needed
- Computer literacy
- Sanitation
- Hotel
Quick Apply
Hotel Guest Service Rep
AC Marriott —Cedar Rapids, IA
- $15 - $17 an hour
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Guest Service Representative - Lead
Nothing Bundt Cakes #248 —Cedar Rapids, IA
- $15 - $18 an hour
- Weekends as needed
- Bakery
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Morning
Planet Fitness - PF Baseline Fitness —Cedar Rapids, IA
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Hotel Guest Service Rep
Home2 Suites —Cedar Rapids, IA
- $14.50 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Full Time Night Audit
Hilton Garden Inn | CR Hotel #1 LLC —Cedar Rapids, IA
- Full-time
- Computer literacy
- Sanitation
- Mid-level
Quick Apply
Customer Service Representative
Chick-fil-A Blairs Ferry Road —Cedar Rapids, IA
- From $13 an hour
- Part-time
- No experience needed
- Quick service & fast food restaurant
- 16+ years old
- Flexible schedule
- Food provided
Quick Apply
23h
Concessions Attd, PT
Cedar Rapids Galaxy Cinema —Cedar Rapids, IA
- Part-time
- Quick service & fast food restaurant
- Communication skills
- Entry level
Quick Apply
7d
Traveling Front Desk Associate
Kinseth Hotel Corporation —Coralville, IA
- $18 an hour
- Full-time
- Hotel
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Dental insurance
Quick Apply
Guest Services Representative Home2 Suites Coralville Iowa
Hotel Equities —Coralville, IA
- $15 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
1d
Property Manager - GSM/Sales Manager
Element Hotel —Iowa City, IA
- Full-time
- Writing skills
- Mid-level
- Hotel
Quick Apply
4d

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Overnight Guest Services Representative

The Hotel at Kirkwood Center -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
$16.07 an hour
11 days ago

Qualifications

High school diploma or GED

Full Job Description

JOB GOAL:

This is an overnight position- Covering the times from 11pm-7am; Can be Full-Time with Benefits or Part-Time; Would be open to 4 10 hours shifts as well, if that fits your life better.

GOAL:
To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving.

GENERAL JOB SUMMARY:

Anticipate guest needs, assist hotel guests with the handling of baggage and/or packages and provide transportation for guests as required. Performs cleaning duties of the lobby and public spaces. Performs general accounting duties during the third shift. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education.

UNIVERSAL CORE COMPETENCIES:

Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
Lead- regardless of title, through positive influence

DUTIES/RESPONSIBILITIES:

Greet incoming guests and escort them to their destination in the building.
Register and assign rooms to guests of hotels and escort them to their destination in the building, if needed.
Review accounts and charges with guests during the checkout process.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Transport guests to and from desired locations as part of the hotel shuttle service.
Maintain clean lobbies, shuttle vehicles and entrance areas for travelers or guests.
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Assist physically challenged travelers and other guests with special needs.
Deliver messages and run errands for guests.
Explain the operation of room features such as locks, ventilation systems, and televisions.
Maintain compliance with required training as designated by supervisor.
Communicate effectively with other areas of the Hotel to ensure guest needs are met and issues are addressed timely.
Operate computers programmed with accounting software to record, store, and analyze information.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Comply with federal, state, and hotel policies, procedures, and regulations.
Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
Regular and consistent attendance at work.
Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

Be able and willing to represent the college in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.
Serve as back up to Night Auditor function as needed.
Excellent phone etiquette & communication skills.
Must have professional appearance and attitude.
Serve as professional role model.
Support other Hotel functions as needed.
Assist students in achieving course objectives.
Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:

The following physical conditions and hazards may be encountered while working in this position:

Indoor environment
Outdoor environment
Extreme temperatures

Physical Requirements
The physical activities required for this position involve:

Standing over 2/3 of the time.
Walking up to 2/3 of the time.
Sitting under 1/3 of the time.
Using hands over 2/3 of the time.
Reaching with hands and arms up to 2/3 of the time.
Talking or hearing over 2/3 of the time.
This position requires lifting:
Up to 10 poundsover 2/3 of the time.
Up to 25 poundsover 2/3 of the time.
Up to 50 poundsover 1/3 of the time.
Up to 100 poundsunder 1/3 of the time.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

MINIMUM QUALIFICATIONS:

High school diploma or the equivalent required.
Must be 18years of age or older.

LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED:

Must have a valid Iowa driver license or be able to obtain and qualify for a chauffer’s class D endorsement.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

Preference will be given to those candidates with a post high school degree.
Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience.

EEO AA/STATEMENT:
It
is the policy of Kirkwood Community College not to discriminate in its

programs, activities, or employment on the basis of race, color, national

origin, sex, disability, age, sexual orientation, gender identity, creed,

religion, and actual or potential family, parental or marital status. If you

have questions or complaints related to compliance with this policy, please

contact the Vice President, Human Resources and Institutional Effectiveness

(employees) or the Vice President of Student Services (students), 6301 Kirkwood

Blvd. SW, Cedar Rapids, IA 52404,319-398-5572,[email protected], or the Director of the Office for Civil

Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244

Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:(303) 844-5695FAX:

(303) 844-4303, TDD 800-877-8339 Email:<span style="font-weight:bold;

text-decoration:underline;">[email protected].

Work Location: In person

Quick Apply

Refine Your Search

guest service representative jobs in cedar rapids, ia

Overnight Guest Services Representative

Guest Service Representative

Hotel Guest Service Rep

Guest Services Representative

Joy Creator/Guest Services Representative

Guest Services Representative - Radisson Cedar Rapids - 2nd Shift Fulltime

Guest Service Representative Holiday Inn Express

Guest Service Representative

Guest Service Representative/ Front Desk (Hotel Job)

Guest Service Representative

Hotel Guest Service Rep

Guest Service Representative - Lead

Customer Service Representative Morning

Hotel Guest Service Rep

Full Time Night Audit

Customer Service Representative

Concessions Attd, PT

Traveling Front Desk Associate

Guest Services Representative Home2 Suites Coralville Iowa

Property Manager - GSM/Sales Manager

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