Top 14 Inbound customer service representative Jobs in Cedar Rapids, Ia

Customer Service Representative
Graybar Electric Company, Inc. —Cedar Rapids, IA
- $19 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- High school diploma or GED
- Profit sharing
- Health savings account
Customer Service Representative
McGrath Family of Dealerships —Cedar Rapids, IA
- $14 an hour
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Rental Sales Representative
Ryder System —Cedar Rapids, IA
- $22.99 an hour
- Rotating shift
- Inventory management
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Business Development Representative - State Farm Agent Team Member
Doug Valentine - State Farm Agent —Cedar Rapids, IA
- $90,000 - $125,000 a year
- Full-time
- Office
- Business development
- Communication skills
- Profit sharing
- Health insurance
Quick Apply
Assistant in Training
Buckle —Cedar Rapids, IA
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Travel
- Paid time off
- Employee assistance program
Quick Apply

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Customer Service Representative

Graybar Electric Company, Inc. -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
$19 an hour

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance

Qualifications

Customer communication

Full Job Description

Make a difference.

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

Ensure every customer experience is top notch in quality
Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
Take an active role in selling Graybar goods and services on inbound calls
Provide support on product selection and application
Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

What you bring to the table:

Strong communication skills
Ability to handle a variety of customer situations with enthusiasm and tact
Some retail or counter sales experience preferred
High School education
2 year or 4 year degree preferred

Shift and Hours: Monday - Friday, 8:00am - 5:00pm.

Compensation Details: The expected starting rate of pay for this position is $19.00 per hour, depending on experience.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what’s next for you.

Equal Opportunity Employer/Vet/Disabled

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Refine Your Search

inbound customer service representative jobs in cedar rapids, ia

Customer Service Representative

Customer Service Representative

Customer Service Representative

Rental Sales Representative

Business Development Representative - State Farm Agent Team Member

Assistant in Training

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