Top 94 support analyst Jobs in cedar rapids, ia

Fraud Analyst
GreenState Credit Union —North Liberty, IA
- $29.17 - $34.11 an hour
- Overtime
- Computer literacy
- Mid-level
- Office
Data Solutions Analyst
GreenState Credit Union —North Liberty, IA
- $90,593.36 - $105,914.12 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Project Analyst - Operations
BAE Systems Inc. —Cedar Rapids, IA
- $61,278 - $104,173 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- Paid holidays
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Communication skills
Senior Analyst, Reporting & Analytics (Data Governance)
Molina Healthcare —Cedar Rapids, IA
- $83,252 - $141,371 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Health insurance
10d
Network Analyst I
City of Cedar Rapids, IA —Cedar Rapids, IA
- $75,316.80 - $101,753.60 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
- Wellness program
- Paid holidays
Logistics Analyst
Republic Services —Cedar Rapids, IA
- Full-time
- Mid-level
- Leadership
- 2 years
- AD&D insurance
- Employee stock purchase plan
BI Data Analyst
Motion Industries (MOT) —Cedar Rapids, IA
- Full-time
- Microsoft Access
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Sr Analyst (Onsite)
Collins Aerospace —Cedar Rapids, IA
- $68,900 - $131,100 a year
- Full-time
- Mid-level
- Office
- In-person
- Paid holidays
- Loan repayment program
7d
Lead Overpayment Recovery Analyst, Payment Integrity - Health Plan (Remote)
Molina Healthcare, Inc. —Cedar Rapids, IA
- $83,252 - $155,508 a year
- Full-time
- Remote
- Organizational skills
- Senior level
- 2 years
- Health insurance
CC&B Functional Analyst
Tata Consultancy Services —Cedar Rapids, IA
- $130,000 - $150,000 a year
- Computer Science
- Mid-level
- Office
- Commuter assistance
- Health insurance
4d
Network Analyst I
City of Cedar Rapids —Cedar Rapids, IA
- $75,316.80 - $101,753.60 a year
- Full-time
- Entry level
Security Operations Center (SOC) Analyst - M1 Global
Metro One Loss Prevention Services Group (Guard Division), Inc. —Marion, IA
- $22 - $23 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Health Services Coding Analyst (CPC Required)
Wellmark, Inc. —Cedar Rapids, IA
- Full-time
- Nursing
- 7 years
- Research
Quick Apply
Lead Compliance Analyst - Transamerica AM
Aegon Asset Management —Cedar Rapids, IA
- $95,000 - $100,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Research
- Wellness program
- Paid parental leave
Sr Statistical Reporting Analyst
UFG Insurance —Cedar Rapids, IA
- $71,598 - $94,396 a year
- Hybrid work
- Research
- Office
- Finance
- Disability insurance
- Health insurance
Quick Apply
Financial Analyst
Communications Engineering Company —Hiawatha, IA
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Office
Quick Apply
2d
Financial Analyst – Accounting & Financial Operations
KSI —Marion, IA
- $65,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Actuary Analyst
Kuvare Holdings LLC —Cedar Rapids, IA
- Weekends as needed
- Hybrid work
- Computer literacy
- Bachelor of Science
- Research
Quick Apply
Sr Compliance Analyst – Records Management (Hybrid)
Transamerica —Cedar Rapids, IA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Microsoft Office
- Wellness program
- Paid parental leave

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support analyst jobs near cedar rapids, ia

Fraud Analyst

GreenState Credit Union -
North Liberty, IA

Apply Now

Job Details

Full-time
$29.17 - $34.11 an hour

Qualifications

Computer operation
Computer literacy
Employee relationship building
High school diploma or GED
Data interpretation
Computer skills

Full Job Description

GreenState Credit Union

Fraud Analyst

US-IA-North Liberty

Job ID: 2026-4632
# of Openings: 1
Category: Compliance and Risk
GreenState Credit Union

Overview

POSITION SUMMARY:

Responsible for reviewing, analyzing, investigating, monitoring, and reporting of potential and known fraudulent transactions. Responsible for the accurate and timely completion of credit card and debit card member disputes. Provides superior member service to internal staff and external members.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Pay range for this hourly position is $29.17 - 34.11/hr with a progressive benefits package. This positon will be an in office position located in North Liberty, IA or Clive, IA.

Responsibilities

Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Reviews, analyzes and investigates system generated alerts, including but not limited to, Verafin, iPay, Q2, YellowHammer, for potentially fraudulent activity.
Reviews, analyzes and investigates potentially fraudulent activity through online deposit account opening and loan applications, including FinTech applications, as requested.
Determines Credit Union and member liability for fraud loss, communicate with member, and post GL entries as necessary.
Prepares Hold Harmless Agreements.
Reports Elder Abuse to the appropriate state agency/s.
Corresponds with law enforcement as it relates to fraudulent activity.
Manages check fraud claims.
Documents, accurately and thoroughly, all actions taken on a case.
Answers phone, email group and LiveChat to assist staff with questions related to disputes and fraudulent transactions.
Reviews new and pending credit card and debit card fraud and dispute submissions, reaches out to merchants in effort to obtain credit back to card holders, process and reports through Springboard as needed, provides provisional credit to card holders, send applicable notices, performs charge-offs for closed credit card and debit card closed cases, as necessary, and posts GL entries.
Works through MC Connect as needed for fraud reporting.
Reviews and processes daily report from Springboard/COOP.
Assists with closing accounts, establishing new accounts and moving loans for members experiencing fraudulent account and/or loan activity. This includes, but is not limited to, closing accounts, establishing new accounts, moving loans, online banking, ordering debit cards and ordering checks.
Maintains knowledge of applicable laws and regulations (including regulation E), policies and procedures.
Other duties as assigned by management.

Qualifications

High school diploma or equivalent along with a minimum of three years of banking, fraud related experience.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of the Credit Union.
Ability to effectively gather and analyze information in the course of reviews and investigations.
Ability to prioritize assignments, organize work efficiently, and handle large volumes of details.
Ability to work independently.
Accuracy and attention to detail.
Computer literacy and knowledge of alert monitoring systems.
Coverage hours for Fraud team: Monday-Friday 7:30am-5:30pm and rotating Saturdays 8:30am-12:30pm.

Reporting Relationship
Reports to the Manager Fraud.

Supervisory Responsibilities
This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

PI284507871

Apply Now

Refine Your Search

support analyst jobs in cedar rapids, ia

Fraud Analyst

Data Solutions Analyst

Project Analyst - Operations

Service Desk Analyst

Senior Analyst, Reporting & Analytics (Data Governance)

Network Analyst I

Logistics Analyst

BI Data Analyst

Sr Analyst (Onsite)

Lead Overpayment Recovery Analyst, Payment Integrity - Health Plan (Remote)

CC&B Functional Analyst

Network Analyst I

Security Operations Center (SOC) Analyst - M1 Global

Health Services Coding Analyst (CPC Required)

Lead Compliance Analyst - Transamerica AM

Sr Statistical Reporting Analyst

Financial Analyst

Financial Analyst – Accounting & Financial Operations

Actuary Analyst

Sr Compliance Analyst – Records Management (Hybrid)

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