Top 891 Work from home Jobs in Cedar Rapids, Ia

Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Associate Account Manager (Remote - Central Time Zone)
Republic Services —Cedar Rapids, IA
- $20.35 - $28.00 an hour
- Full-time
- Remote
- High school diploma or GED
- Contracts
- Entry level
- AD&D insurance
- Employee stock purchase plan
4d
Property Adjuster
West Bend Insurance Company —Cedar Rapids, IA
- $68,000 - $90,000 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- Research
- Health savings account
- Disability insurance
Product Manager
Therapy Brands Thrive, LLC —Marion, IA
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Machine learning
Quick Apply
3d
1099 - Professional Learning Consultant, Iowa
EPS OPERATIONS, LLC —Cedar Rapids, IA
- $40 - $45 an hour
- Contract
- Remote
- School experience
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Paid training
Quick Apply
Licensed Mental Health Therapist
Headway —Cedar Rapids, IA
- Up to $122 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Licensed Mental Health Therapist
Headway —Iowa
- Up to $122 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Licensed Mental Health Counselor
Headway —Cedar Rapids, IA
- Up to $122 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Licensed Mental Health Counselor
Headway —Iowa
- Up to $122 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Licensed Healthcare Insurance Agent – Remote USA
TTEC —Iowa
- $21 an hour
- Seasonal
- Remote
- HIPAA
- High school diploma or GED
- Computer skills
- Wellness program
- Tuition reimbursement
Licensed Professional Counselor
Headway —Cedar Rapids, IA
- Up to $122 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Professional Counselor
Headway —Iowa
- Up to $122 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Quantitative Reasoning Analyst - AI Trainer
DataAnnotation —Cedar Rapids, IA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Data Scientist - AI Trainer
DataAnnotation —Iowa
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
Frontend Developer - AI Trainer
DataAnnotation —Cedar Rapids, IA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Programming Analyst - AI Trainer
DataAnnotation —Cedar Rapids, IA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Iowa
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Health Insurance Agent
Medical Mutual of Ohio —Iowa
- $85,000 - $240,000 a year
- Contract
- Remote
- Sales
- HIPAA
- Entry level
- Dental insurance
Digital Forensics Examiner - AI Trainer
DataAnnotation —Iowa
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Commercial Lines Account Manager
WAHVE —Cedar Rapids, IA
- Part-time
- Remote
- Senior level
- Marketing
- Commercial
- Health insurance
- 401(k)

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Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon Contact Center -
Cedar Rapids, IA

Quick Apply

Job Details

Benefits

Health insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Mobile device support
Customer relationship building
Basic math
Employee relationship building
High school diploma or GED
Desktop applications
Customer support
Stakeholder relationship building
Mobile devices

Full Job Description

Job Responsibilities:

Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact - including information and resolution achieved - is logged in the appropriate ticketing system.
E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
Focus on quality and customer satisfaction
Clear and thorough documentation of customer interactions required
Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
Willing to fiercely advocate on behalf of and represent the Voice of the Customer
Research and prepare detailed escalations to second level support
Review, manage and follow up on open issues as needed
Project work that includes long and short-term initiatives

What can Aureon offer you?

Opportunities for professional growth, development, and advancement within the organization
100% remote working employment model
Shift differential pay applied to evening and weekend shifts
Comprehensive training on hardware and software applications for qualified applicants
Knowledge and experience relating to basic computer applications
Competitive compensation and full benefits package for full-time employees
Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:

High school or equivalent

Required Skills:

Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
Excellent written and oral communication skills, including strong listening skills
Intermediate to advanced computer skills with emphasis on Internet knowledge
1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
Experience working in a customer Support Center
Experience working with Mobile Communications
Experience working with Transportation
Accounting or accounts receivable experience is a huge plus
Must exhibit dependability, adaptability and flexibility
Ability to diagnose and troubleshoot issues
Basic math skills
Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Primarily indoor work primarily in office environment
Frequent utilization of manual dexterity and visualizing of computer screen
No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

work from home jobs in cedar rapids, ia

Tier 1 Technical Support Representative (REMOTE IOWA)

Associate Account Manager (Remote - Central Time Zone)

Property Adjuster

Product Manager

1099 - Professional Learning Consultant, Iowa

Licensed Mental Health Therapist

Licensed Mental Health Therapist

Licensed Mental Health Counselor

Licensed Mental Health Counselor

Licensed Healthcare Insurance Agent – Remote USA

Licensed Professional Counselor

Licensed Professional Counselor

Quantitative Reasoning Analyst - AI Trainer

Senior Data Scientist - AI Trainer

Frontend Developer - AI Trainer

Programming Analyst - AI Trainer

Senior Quantitative Analyst - AI Trainer

Health Insurance Agent

Digital Forensics Examiner - AI Trainer

Commercial Lines Account Manager

I want to receive the latest job alert for work from home in cedar rapids, ia

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