Top 31 Claims representative Jobs in Cedar Rapids Ia

Client Services Representative
Hibu —Cedar Rapids, IA
- From $18.70 an hour
- Online Application
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Doug Valentine - State Farm Agent —Cedar Rapids, IA
- $60,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Disability Representative Sr
Sedgwick —Cedar Rapids, IA
- Full-time
- Writing skills
- Office
- High school diploma or GED
2h
Senior Insurance Specialist
Mercy Medical Center —Cedar Rapids, IA
- Full-time
- Hospital
- Medical office experience
- Mid-level
Quick Apply
Customer Service Representative
Graybar Electric Company, Inc. —Cedar Rapids, IA
- $19 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Business Development Representative - State Farm Agent Team Member
Doug Valentine - State Farm Agent —Cedar Rapids, IA
- $90,000 - $125,000 a year
- Full-time
- Office
- Business development
- Communication skills
- Profit sharing
- Health insurance
Quick Apply
Revenue Cycle Representative Department of Radiation Oncology
The University of Iowa —Iowa City, IA
- $41,264 - $75,203 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Disability Representative
Sedgwick —Cedar Rapids, IA
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
Customer Service Representative - State Farm Agent Team Member
Carter Valentine - State Farm Agent —Cedar Rapids, IA
- $40,000 a year
- Full-time
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Revenue Cycle Representative - Emergency Department (ED) - Medical Center Downtown (MCD) - Patient Access Management (PAM) - PFS
The University of Iowa —Iowa City, IA
- Part-time
- In person
- Microsoft Excel
- Microsoft Outlook
- HIPAA
6d
Account Manager - State Farm Agent Team Member
Ben Wiemerslage - State Farm Agent —Hiawatha, IA
- $45,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Licensed Insurance Customer Service
Doug Valentine State Farm Agency —Cedar Rapids, IA
- $50,000 - $65,000 a year
- Full-time
- Sales
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Carolina Espinoza - State Farm Agent —Iowa City, IA
- $45,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Client Manager
Gallagher Benefit Services —Cedar Rapids, IA
- Mid-level
- 8 years
- Bachelor's degree
Pharmacy Medical Billing Revenue Cycle Representative (Hybrid) Offsite
The University of Iowa —Iowa City, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
1d
LTC Billing Technician
GRX Holdings, LLC dba Medicap Pharmacy —Iowa City, IA
- Full-time
- Microsoft Excel
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Life Insurance Position - State Farm Agent Team Member
Chad Burtch - State Farm Agent —Iowa City, IA
- $50,000 - $150,000 a year
- Full-time
- Marketing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
Insurance and Financial Services Position - State Farm Agent Team Member
Carter Valentine - State Farm Agent —Cedar Rapids, IA
- $40,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Carter Valentine - State Farm Agent —Cedar Rapids, IA
- $40,000 a year
- Full-time
- Office
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Branch Claim Representative
Auto-Owners Insurance Company —Cedar Rapids, IA
- Full-time
- Driver's License
- Bachelor's degree
- US work authorization
- Paid holidays
- Paid time off
Quick Apply

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Client Services Representative

Hibu -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
From $18.70 an hour

Qualifications

Microsoft Outlook
Spreadsheets
Negotiation

Full Job Description

Job Requirements

A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products. A representative provides accurate information regarding company products and processes, partners with clients and Sales to resolve claims, and works to retain clients by reselling product value when appropriate.
A Client Services Representative is responsible for answering calls from Client’s and Sales regarding any billing-related concerns the Hibu Support team is unauthorized to handle. A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients’ account information is accurate and updated when necessary. Clients’ information is vital as it directly impacts clients’ billing and financial reporting.
Additionally, a Client Services Representative may handle special projects or additional tasks as assigned by management.
Compensation for this role starts at $18.70 per hour

Primary Responsibilities:
Handle appropriate calls as one-call resolutions to increase client satisfaction.
Must be knowledgeable of Hibu processes and policies.
Handle incoming phone calls from clients, other departments, and sales, regarding claims, payments, or other general inquiries. Must maintain department service level expectations.
Conducts a thorough investigation into every claim concern.
Process advance payment deposits and customer payments via credit card transactions and ACH transactions.
Research clients’ billing issues and take any specific action required as well as ascertain why the problem occurred.
Resolve inquiries in a timely manner, adhering to department specific standards.
Initiate refund requests for clients due to overpayments, credit adjustments, or misapplication of payments. May handle refund requests from other departments.
Must get appropriate approvals following the Client Services Authority Levels.
Handles miscellaneous duties as required.

Competencies / Critical Skills:
Knowledgeable of Hibu processes and policies.
Strong communication skills, both written and verbal.
Ability to work independently and multi-task.
Strong resolution & negotiation skills.
Excellent organizational skills and must be detail oriented.
Client for Life mentality - must be able to balance client satisfaction vs. company revenue impacts.

Experience, Qualifications, Technical Requirements, Education:
Minimum of 2 years’ billing and/or client facing experience preferred.
Microsoft (Excel, Word, Outlook).
Strong communication skills, verbal and written.
Strong analytical skills.
Ability to prioritize without direct supervision.
Excellent customer service skills.

Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address [email protected] : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

IND10
#LI-CK1
#LI-HYBRID

Quick Apply

Refine Your Search

claims representative jobs in cedar rapids ia

Client Services Representative

Customer Service Representative - State Farm Agent Team Member

Disability Representative Sr

Senior Insurance Specialist

Customer Service Representative

Business Development Representative - State Farm Agent Team Member

Revenue Cycle Representative Department of Radiation Oncology

Disability Representative

Customer Service Representative - State Farm Agent Team Member

Revenue Cycle Representative - Emergency Department (ED) - Medical Center Downtown (MCD) - Patient Access Management (PAM) - PFS

Account Manager - State Farm Agent Team Member

Licensed Insurance Customer Service

Customer Service Representative - State Farm Agent Team Member

Client Manager

Pharmacy Medical Billing Revenue Cycle Representative (Hybrid) Offsite

LTC Billing Technician

Life Insurance Position - State Farm Agent Team Member

Insurance and Financial Services Position - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Branch Claim Representative

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