Top 4 Marriott hotel Jobs in Cedar Rapids Ia

Hotel Guest Service Manager
AC Marriott —Cedar Rapids, IA
- $52,000 - $58,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Paid training
- Dental insurance
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Hotel Maintenance Supervisor
AC Marriott —Cedar Rapids, IA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Hotel
- Driving
- Paid training
- Dental insurance
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Hotel Housekeeping Manager
AC Marriott —Cedar Rapids, IA
- $52,000 - $58,000 a year
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
Executive Chef
AC Marriott —Cedar Rapids, IA
- $65,000 - $70,000 a year
- Full-time
- Basic math
- English
- Hotel
- Paid training
- Dental insurance
Quick Apply

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Hotel Maintenance Supervisor
AC Marriott —Cedar Rapids, IA
Directs and trains hotel staff engaged in painting, performing structural repairs to masonry, woodwork, and furnishings of buildings and carrying out basic…
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Guest Service Representative
Columbus Airport Marriott —Columbus, OH
Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues. Greet guests upon arrival, check them in, and provide…
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Front Desk Clerk
Marriott Columbus OSU —Columbus, OH
Respond quickly to calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow cash handling procedures.
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marriott hotel jobs near cedar rapids ia

Hotel Guest Service Manager

AC Marriott -
Cedar Rapids, IA

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Job Details

Full-time
$52,000 - $58,000 a year

Benefits

Paid training
Dental insurance
401(k)
Paid time off
Vision insurance
Referral program

Qualifications

Physical security
Visitor query response
Staff performance monitoring
Customer communication
Hotel and accommodations payment processing
Sales revenue Forecasting
Sales reporting
Hotel policy compliance
Sales
Night audit
Staff scheduling
Greeting customers
Filing
Answering guest questions
Mid-level
Credit card payment processing
Data summary reports
Hotel room assignment management
Disciplinary action management
Hiring
Employee relations management
Accounting
Employee grievances
Hotel emergency procedures
Patrolling
Interviewing
Van driving
Hotel staff training
Hotel and accommodations guest complaints handling
Hotel daily report preparation

Full Job Description

What we offer:

Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Coordinates front desk activities of hotel and ensures complete satisfaction of all guests, resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
Develops and maintains guest information files regarding the property, community and surrounding attractions.
Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
Sends out letters of confirmation or returns checks when registration cannot be accepted.
Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
Patrols public rooms, investigates disturbances, and resolves conflicts.
Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
Train, oversee, and cover Van Driver and Housemen positions when necessary

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook KHC Front Desk Procedures Manual, and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES: Directly supervises 1-15 employees in the Front Desk. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring work performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Brand: AC Marriott
Address: 150 2nd Ave SW Cedar Rapids, IA - 52404
Property Description: 123 - AC Marriott
Property Number: 123

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marriott hotel jobs in cedar rapids ia

Hotel Guest Service Manager

Hotel Maintenance Supervisor

Hotel Housekeeping Manager

Executive Chef

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