Top 391 Support specialist Jobs in Cedar Rapids Ia

Customer Account Specialist – Manufacturing
PMX Industries —Cedar Rapids, IA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Paid holidays
- Paid time off
Quick Apply
Human Resources Specialist
PMX Industries —Cedar Rapids, IA
- Multiple hires
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
13d
Talent Acquisition Specialist
TrueNorth Companies —Cedar Rapids, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Wellness program
- Paid holidays
Quick Apply
11d
Client Support Specialist , Field Services, 12 mo. contract, $18/hr., "Daily Territory Travel"
Integrity Consulting —Cedar Rapids, IA
- $18 an hour
- Full-time
- Background check
- Google Workspace
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
14d
Tax Expert - Expert Center (Midwest)
Intuit —Cedar Rapids, IA
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Transportation Sealing Specialist (Sales) - Cedar Rapids Area
VSP Technologies —Cedar Rapids, IA
- Full-time
- Remote
- Up to 50% travel
- Customer service
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
6d
Family Support Specialist - Social Worker
Families First Counseling Services —Cedar Rapids, IA
- $42,399.96 - $45,000.00 a year
- Weekends as needed
- Background check
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Project Financial Controls Specialist - Data Center Construction
M. A. Mortenson Company —Cedar Rapids, IA
- $73,800 - $92,300 a year
- Oracle
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
Financial Services Professional - Hybrid Remote (IA)
Bankers Life —Cedar Rapids, IA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
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Collections Specialist
GreenState Credit Union —North Liberty, IA
- $29.17 - $34.11 an hour
- Overtime
- Mid-level
- 3 years
- High school diploma or GED
5d
Technical Specialist I - Freight Shipping
CIVCO Medical Solutions —Coralville, IA
- $18.75 an hour
- 8 hour shift
- Customer service
- Computer literacy
- Basic math
Member Experience Specialist
Metco Credit Union —Cedar Rapids, IA
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Retail Merchandising Field Specialist
Channel Partners —Coralville, IA
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
ELECTRIC TRAINING SPECIALIST
Iowa Association of Municipal Utilities —Iowa
- $95,000 - $115,000 a year
- Full-time
- Background check
- CPR Certification
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Tax Expert - On-Site
Intuit —Cedar Rapids, IA
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
13d
Tax Expert - Local Branch
Intuit —Cedar Rapids, IA
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
13d
Field Surgical Instrument Specialist
Maverick Tech —Iowa City, IA
- $19.00 - $27.50 an hour
- Full-time
- Clean driving record
- Surgery
- Customer service
Quick Apply
Tax Expert - Local Tax Office
Intuit —Cedar Rapids, IA
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
13d
Accounting Specialist
KMB Property Management —Iowa City, IA
- $19 - $22 an hour
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Member Experience Specialist
VASA Fitness —Cedar Rapids, IA
- $11.50 an hour
- Bilingual
- Background check
- CPR Certification
- Paid parental leave
- Health insurance
Quick Apply

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Customer Account Specialist – Manufacturing

PMX Industries -
Cedar Rapids, IA

Quick Apply

Job Details

Benefits

Paid holidays
Paid time off
Retirement plan

Qualifications

Customer communication
Microsoft Excel
Customer relationship building
Microsoft Outlook
Industrial manufacturing sales experience
Manufacturing facility experience
Production planning
Production scheduling
Manufacturing company experience
Cross-functional communication

Full Job Description

Customer Account Specialist – Manufacturing

Position Summary

The Customer Account Specialist – Manufacturing serves as a key point of contact for existing and prospective customers, supporting customer relationships and coordinating with internal departments to ensure customer requirements are met. This position is responsible for managing customer accounts, processing orders, providing pricing and product information, coordinating customer requirements, and supporting sales growth while maintaining a high level of customer satisfaction.

The ideal candidate will have experience working with customers in a manufacturing environment and be comfortable working across multiple departments to coordinate orders, resolve issues, and ensure customer expectations are met.

Work Environment

This position is primarily based in an office environment, with occasional time spent in manufacturing and production areas. Occasional evening or weekend work may be required to support customer needs, industry events, or business initiatives.

Essential Duties and Responsibilities

Follow all company safety rules, policies, and procedures, working in a manner that protects yourself and others from hazards and injuries.
Serve as a primary point of contact for existing customers, responding promptly to inquiries regarding products, pricing, availability, lead times, and order status.
Develop and maintain positive, professional relationships with current customers while identifying opportunities to expand business.
Review finished goods inventory and provide customers with open order reports and order status updates.
Prepare and distribute required customer documentation, forms, reports, and sales-related paperwork.
Initiate contract reviews for new business opportunities and coordinate with internal departments to ensure customer requirements are met.
Maintain accurate customer records, sales activity, pricing information, and account information within company systems.
Generate and distribute reports as required by management.
Communicate standard manufacturing capabilities, product specifications, lead times, and other relevant information to customers.
Collaborate with Production, Planning, Quality, Engineering, Logistics, and other internal departments to ensure customer expectations and requirements are achieved.
Effectively communicate customer requirements, priorities, changes, and concerns throughout the organization.
Calculate metal value firming and develop corresponding customer agreements.
Coordinate and oversee customer-specific programs and ongoing account activities.
Prepare quotations, provide pricing information, review customer purchase orders, and ensure order accuracy.
Monitor customer orders and proactively communicate changes, delays, or other issues that may impact customer expectations.
Resolve customer concerns and complaints professionally while working collaboratively with internal departments to identify timely solutions.
Assist in identifying new sales opportunities and supporting business development initiatives.
Support customer retention and business growth by understanding customer needs and identifying opportunities to provide additional products or services.
Perform other duties and special projects as assigned.

Qualifications

Required

Bachelor's degree in Business, Marketing, Sales, or a related field, or an equivalent combination of education and experience.
Minimum of 2–3 years of inside sales, customer account management, customer service, or sales support experience in a manufacturing environment.
Strong understanding of manufacturing processes, production scheduling, customer order management, and customer requirements.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office Suite, including Excel, Outlook, and Word.
Experience working with ERP systems and/or customer relationship management (CRM) software.
Strong analytical and problem-solving abilities with excellent attention to detail.
Ability to build and maintain strong customer relationships while collaborating effectively across multiple departments.
Ability to understand manufacturing and technical information and communicate it effectively to customers.

Preferred

Experience supporting customers in the metals, industrial manufacturing, or engineered products industry.
Experience with contract review processes and pricing administration.
Knowledge of metal pricing or commodity-based products.
Experience working with customer purchase orders, forecasts, blanket orders, or long-term supply agreements.

Physical Requirements

Prolonged periods of sitting and working at a computer.
Ability to occasionally walk through manufacturing and production areas while following all required safety protocols.
Ability to occasionally lift up to 20 pounds.

Benefits

PMX Industries offers a competitive compensation package, comprehensive benefits, retirement savings with company match, paid time off, paid holidays, professional development opportunities, and a stable career with a nationally recognized manufacturing organization.

PMX Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.

Education

Preferred

Bachelors or better in General Business or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

support specialist jobs in cedar rapids ia

Customer Account Specialist – Manufacturing

Human Resources Specialist

Talent Acquisition Specialist

Client Support Specialist , Field Services, 12 mo. contract, $18/hr., "Daily Territory Travel"

Tax Expert - Expert Center (Midwest)

Transportation Sealing Specialist (Sales) - Cedar Rapids Area

Family Support Specialist - Social Worker

Project Financial Controls Specialist - Data Center Construction

Financial Services Professional - Hybrid Remote (IA)

Collections Specialist

Technical Specialist I - Freight Shipping

Member Experience Specialist

Retail Merchandising Field Specialist

ELECTRIC TRAINING SPECIALIST

Tax Expert - On-Site

Tax Expert - Local Branch

Field Surgical Instrument Specialist

Tax Expert - Local Tax Office

Accounting Specialist

Member Experience Specialist

I want to receive the latest job alert for support specialist in cedar rapids ia

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