Top 1172 Customer experience leader Jobs in Centennial, Co

Member Experience Lead
VASA Fitness —Centennial, CO
- $19.20 an hour
- Background check
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Event Lead
Tom's Waffles —Denver, CO
- $20 - $50 an hour
- Part-time
- Management
- Sales
- Customer service
- Flexible schedule
Quick Apply
(USA) Member Team Lead
Sam's Club —Lone Tree, CO
- $25 - $33 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Team Leader, Client Services (DEN)
Fidelity Investments —Greenwood Village, CO
- $66,000 - $125,000 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Financial services
- COVID-19 protective measures
- Loan repayment program
12d
Member Team Lead
Sam's Club —Aurora, CO
- $25 - $33 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
12d
Assistant Store Leader, Operations
Crate and Barrel —Lone Tree, CO
- $26.00 - $32.50 an hour
- Weekends as needed
- English
- Mid-level
- Continuous improvement
- Store discount
- Disability insurance
8d
Customer Success People Lead
Xero —Denver, CO
- $89,100 - $111,400 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Assistant Store Leader (People)
SKIMS —Denver, CO
- $36 an hour
- Overtime
- Mid-level
- Leadership
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
(USA) Personal Shopper Lead - Sam's
Sam's Club —Lone Tree, CO
- $25 - $33 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
GROCERY/DEPT LEADER
King Soopers —Greenwood Village, CO
- $30.33 an hour
- Full-time
- Experience working with individuals with disabilities
- Merchandising
- Adults
M2296 - Store Leader-maurices
maurices —Aurora, CO
- $27.37 - $30.41 an hour
- Full-time
- Computer literacy
- Mid-level
- Computer skills
- Health savings account
- Paid holidays
Merchandising Lead
Sam's Club —Aurora, CO
- $25 - $33 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Assistant Store Leader, Visual
Crate and Barrel —Denver, CO
- $28 - $35 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- Store discount
- Disability insurance
Auto Repair Store Leader
Downing Street Garage —Denver, CO
- From $100,000 a year
- Full-time
- Mid-level
- Mentoring
- Retail management
- Paid holidays
- Health insurance
Quick Apply
Guest Experience Lead
Thuma —Denver, CO
- $27 - $30 an hour
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
8d
Steve & Kate's Team Leader (West)
Bright Horizons —Broomfield, CO
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Sales
- Supervising experience
- Experience working with children
- Paid holidays
- Disability insurance
Quick Apply
Assistant Store Leader, Customer Experience & Outreach
Crate and Barrel —Denver, CO
- $28 - $35 an hour
- Weekends as needed
- Mid-level
- US work authorization
- Fair chance
- Store discount
- Disability insurance
Lead, Full Time
Athleta —Lone Tree, CO
- Weekends as needed
- Mid-level
- Office
- Continuous improvement
- Store discount
- Employee stock purchase plan
Lead Supervisor I
Coach —Lone Tree, CO
- $17.00 - $27.75 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Mentoring
- Commuter assistance
- Paid parental leave
1d
Assistant Facility Operations Leader
Life Time —Centennial, CO
- $23.50 - $31.75 an hour
- Full-time
- CPR Certification
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance

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customer experience leader jobs near centennial, co

Member Experience Lead

VASA Fitness -
Centennial, CO

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Job Details

$19.20 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Paid time off
Parental leave
Gym membership

Qualifications

Nutrition
In-person customer service
Employee relationship building
High school diploma or GED
Leading team collaboration initiatives
Fitness customer service
General management

Full Job Description

POSITION DESCRIPTION

POSITION TITLE: Member Experience Lead (MEL)

REPORTS TO: General Manager

DIRECT REPORTS: Member Experience Specialists

FLSA: Hourly, Non-Exempt

COMPENSATION: $19.20 per hour + Commission and Bonus Opportunities!

JOIN OUR TEAM

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive-embodied by members and team members alike-VASA is a place where lives are changed because of authentic connections made within our supportive community.

Our people BELIEVE in our brand, are HARD WORKING, have HIGH STANDARDS, and GIVE ENERGY to others.

We are opening a brand-new club—and we're building the team now. Training begins in September! This is a unique opportunity to train together, grow together, and help shape the culture from day one.

You'll travel to another market for training at an established club—learning the role, building connections, and bringing that experience back to launch your new location.

BENEFITS

40 Hours Per Week Employees: Paid Time Off, Paid Holidays, Paid Parental Leave, Medical Benefits, 401k Options, and 2 Free Complimentary Gym Memberships- One for yourself and one to give away!

Come join VASA Fitness and join a passionate, fun, and united team!

We are proud to be a 'Great Place to Work' certified company!

PURPOSE

The Member Experience Lead (MEL) is engaging, positive, diligent, organized, and knows how to drive their club towards results. The ideal candidate has a take-charge personality and a reputation for getting things done. The MEL is responsible for supporting the General Manager and continually developing a high-performing team within the club. The MEL leads by example and coaches their Member Experience Specialists (MES) on how to provide a world-class experience for VASA members.

EXECUTION DELIVERABLES

Ensure all MES create and maintain our "UPLIFT" culture in the club
Implements the welcoming, non-intimidating VASA experience through our guest-to-member journey and creates an exceptional brand experience for guests and members
Responsible for recruiting, hiring, and training all MES team members
Lead by example and ensure our UPLIFTing culture and values are the foundation for every communication and interaction
Promote REVIVE sales, our in-club snack, drink, gear, and apparel shop
Maintain the club so equipment is functioning, the facilities are clean, and staff are friendly and helpful

MANAGEMENT RESPONSIBILITES

Support the General Manager (GM) by forecasting upcoming staffing needs
Have frequent conversations with MES team members to understand changing work
Work with the GM to schedule and conduct interviews and ensure the right candidates are hired for open positions
Schedule and facilitate training for new MES team members
Collaborate with the GM to create a welcoming environment for interview candidates and new hires
Constantly evaluate team member-to-member interactions
Provide in-the-moment coaching and feedback to recognize success and address opportunities for improvement
Delegate tasks to maximize efficiencies and create balanced workloads and validate completion
Teach and coach MES staff on VASA's non-intimidating approach on how to convert a guest to a member
Support GM in creating sales plans that are achieved by addressing and coaching successful behaviors and tactics

LEADERSHIP AND COACHING

Communicate, lead by example, and motivate your team to understand and develop passion for the brand, our values, and our approach
Proactively provide ideas and solutions to help move the business forward
Ability to prioritize tasks to achieve club goals during scheduled shifts and be able to adjust priorities as the business dictates
Delegate tasks and responsibilities to ensure work is completed and club goals are achieved
Build trust and strong relationships with all team members
Provide coaching in the moment that inspires commitment and positive change
Give input and feedback to GM in succession planning conversations

Requirements:

REQUIRED QUALIFICATIONS

High School Diploma or GED required; Bachelor's degree preferred
3+ years customer service in a retail, restaurant or in-person based service industry
3+ years leading operational teams
Strong verbal and written communication skills
Build relationships by establishing trust quickly and positively influencing others
Personal interest in health, wellness, fitness, and nutrition
CPR Certified within the first 30 days of employement
Pass a background check

WORKING CONDITIONS

Primary work in a fitness facility and office setting. Temperature variations can occur. The environment includes some ambient noise such as talking and use of gym equipment and machinery

PHYSICAL AND MENTAL ACTIVITIES AND REQUIREMENTS

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Physical Strength: Non-Sedentary work, standing and walking most of the time. Must be able to lift, push, pull, and move a minimum of 50 pounds.
Reasoning Ability: Ability to deal with a variety of variables under limited standardization. Able to interpret various instructions and relay instructions to clients
Attendance is an essential duty of the position. Employees must work regularly scheduled shifts, during business hours to assist members and sell services in-person.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

VASA Fitness is an Equal Opportunity Employer

5050 E Arapahoe Road, Centennial, Colorado 80122

NCO

VASANCO

Compensation: $19.20 per Hour + Commission Eligibility! Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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Refine Your Search

customer experience leader jobs in centennial, co

Member Experience Lead

Event Lead

(USA) Member Team Lead

Team Leader, Client Services (DEN)

Member Team Lead

Assistant Store Leader, Operations

Customer Success People Lead

Assistant Store Leader (People)

(USA) Personal Shopper Lead - Sam's

GROCERY/DEPT LEADER

M2296 - Store Leader-maurices

Merchandising Lead

Assistant Store Leader, Visual

Auto Repair Store Leader

Guest Experience Lead

Steve & Kate's Team Leader (West)

Assistant Store Leader, Customer Experience & Outreach

Lead, Full Time

Lead Supervisor I

Assistant Facility Operations Leader

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