Top 3692 Service delivery manager Jobs in Centennial, Co

Service Delivery Manager, MultiPro Property Solutions
Valet Living LLC —Denver, CO
- $58,000 - $68,000 a year
- Online Application
- Spanish
- Construction site
- English
- Health savings account
- AD&D insurance
Quick Apply
4d
Senior M&A Delivery Manager
Janus Henderson —Denver, CO
- $150,000 - $170,000 a year
- Hybrid work
- Senior level
- Leadership
- Health insurance
- Parental leave
Transportation Manager
Transervice Logistics Inc. —Denver, CO
- $110,000 a year
- Email
- Management
- Inventory control
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Hosted Service Delivery Manager
Wabtec —Denver, CO
- $104,800 - $149,300 a year
- Full-time
- Hybrid work
- Computer Science
- Pass drug screening
- Office
- Relocation assistance
Quick Apply
Route Service Delivery Manager
Clean Harbors —Englewood, CO
- $75,000 - $80,000 a year
- Full-time
- CDL B
- Background check
- Management
- Paid training
- Employee stock purchase plan
Quick Apply
Operations Manager
Amazon.com Services LLC —Aurora, CO
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Project Manager, Enterprise Merchandise
Quince —Denver, CO
- $65,000 - $75,000 a year
- Remote
- Background check
- Mid-level
Office Manager
YES Communities —Denver, CO
- $84,000 - $88,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Disability insurance
- Health insurance
Quick Apply
8d
Customer Success Manager
Plastic Molding Technology LLC —Centennial, CO
- $83,000 - $117,000 a year
- Full-time
- 7 years
- ERP systems
- Mentoring
Manager, Customer Service (APA)
MODERN AVIATION INC —Englewood, CO
- $70,000 - $80,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Office
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
Whole Foods Market —Littleton, CO
- $23.60 - $42.50 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
9d
Warehouse Manager
Amerita —Englewood, CO
- $68,000 - $86,000 a year
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Disability insurance
- Health insurance
16h
Front Desk Receptionist
PARKER WATER & SANITATION DISTRICT —Parker, CO
- $25.42 - $29.91 an hour
- Full-time
- Sanitation
- Office
- High school diploma or GED
- Wellness program
- Paid parental leave
2d
Security Manager
Securitas Security Services —Denver, CO
- $37 - $40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Travel
- Paid holidays
- Disability insurance
Client Service Leader
Gallagher Benefit Services —Greenwood Village, CO
- $73,000 - $142,500 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Operations Manager, Lifesciences
Airspace —Denver, CO
- $80,000 - $85,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Dental insurance
- 401(k)
Quick Apply
LOGISTICS/WAREHOUSE SUPERVISOR (PM shift/bilingual preferred)
Kroger Delivery —Aurora, CO
- $57,800 - $101,000 a year
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Consultant - Denver (Remote)
CarMax Auto Superstores, Inc. —Parker, CO
- $20.70 - $31.40 an hour
- 8 hour shift
- Mentoring
- Communication skills
- Entry level
- Paid jury duty
- Paid holidays
10d
Operations Manager, DEN7
Amazon.com Services LLC —Aurora, CO
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Mentoring
- AD&D insurance
- Health insurance
Warehouse/Driver
Sid Harvey Industries I —Centennial, CO
- $22 - $24 an hour
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- Profit sharing
- Paid holidays

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Service Delivery Manager, MultiPro Property Solutions

Valet Living LLC -
Denver, CO

Quick Apply

Job Details

Full-time
$58,000 - $68,000 a year
4 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Employee discount
Referral program
Pet insurance

Qualifications

Outdoor work experience
High school diploma or GED
Driver's License
Driving

Full Job Description

Own Service Delivery. Drive Results. Grow Your Career.

We’re looking for a Service Delivery Manager (SDM) who takes pride in execution, ownership, and delivering outstanding service. In this role, you’ll be responsible for the day-to-day delivery of Make Ready and Repair & Maintenance services across a designated portfolio of apartment communities.

You’ll oversee field operations, manage independent contractors, ensure quality and safety standards are met, and serve as a key point of contact for clients when it comes to service delivery. If you thrive in the field, enjoy solving problems in real time, and know how to keep people, schedules, and quality aligned, this is a role where you can make a real impact.

Compensation & Work Environment Details

Pay Range: $58,000 - $68,000
Bonus: 10% annual target bonus (paid quarterly)
Schedule: Full-time
Work Environment: Field-based role with daily onsite presence
Travel: Required within assigned territory

What You’ll Do

Daily Service Delivery & Site Management

Oversee daily Make Ready, Repair & Maintenance, and select construction services across assigned apartment communities.
Ensure work is completed on time, meets quality standards, and aligns with client expectations.
Build and manage daily schedules using the designated work order management system.
Source, select, and dispatch qualified independent contractors to meet service demand.
Conduct daily site visits to confirm job status, quality, and compliance.
Maintain consistent communication with clients and contractors regarding job details and progress.
Ensure contractors close work orders through the mobile app with required completion photos.
Close out completed work orders to support timely contractor payment and accurate client billing.
Coordinate follow-up repairs, touch-ups, and return visits as needed.
Manage service issues and escalations, partnering with leadership when required.
Achieve key service delivery KPIs such as go-back rates, work order turnaround, contractor app usage, and client retention.

Safety & Quality Assurance

Enforce safety standards and protocols across all job sites.
Identify and address unsafe conditions; escalate unresolved safety concerns promptly.
Ensure incident reporting is completed accurately and on time.
Monitor performance metrics and implement corrective actions to maintain service quality.
Recommend process improvements that enhance efficiency, consistency, and customer satisfaction.

Independent Contractor Management

Proactively recruit, evaluate, and onboard qualified independent contractors.
Clearly communicate client requirements, job scope, and performance expectations.
Anticipate contractor capacity needs and address shortages before they impact service.
Support contractor onboarding and compliance processes as needed.

Client & Property Relationships

Support new community launches by conducting property walks with Maintenance Directors and Client Success Managers.
Align on job scope, service standards, pricing, and change order processes.
Serve as the primary point of contact for service-related questions and escalations.
Build strong, trust-based relationships with onsite property teams.
Educate clients and property staff on MultiPro service offerings to drive adoption and satisfaction.

Team Support & Collaboration

Provide guidance and support to less experienced Service Delivery Managers.
Partner with Client Success Managers to resolve daily operational challenges.
Collaborate with internal teams including Finance, HR, Marketing, Operations, and IT to support branch goals.

Continuous Improvement & General Responsibilities

Communicate escalated risks or service concerns to leadership in a timely manner.
Identify opportunities to improve service delivery and operational processes.
Take on additional responsibilities as needed, demonstrating flexibility and ownership.

What We’re Looking For

Service Operations Experience: 5+ years managing services in a high-volume, transactional service environment.
Field Leadership: Proven experience directing independent contractors and managing onsite service delivery.
Customer-Focused: Strong commitment to service excellence and client satisfaction.
Organized & Analytical: Able to manage multiple priorities, analyze issues, and implement solutions.
Relationship Builder: Comfortable working directly with onsite decision-makers and field partners.
Problem-Solver: Calm under pressure and adaptable to changing priorities.
Tech-Savvy: Experience with CRM and work order management platforms; Salesforce preferred.
Subcontractor Recruiting: Experience sourcing and onboarding service contractors.
Education: High school diploma or GED required; associate degree or higher preferred.
Language Skills: Bilingual (English/Spanish) highly preferred.

Physical & Job Requirements

Ability to travel within the assigned territory using a personal vehicle.
Ability to walk properties, including stairs and large outdoor areas.
Comfortable working outdoors in varying weather conditions.
Valid driver’s license.
Flexibility to work irregular hours based on business needs.

Why You’ll Love Working with Us:

Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it.

Comprehensive Benefits:

Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
Flexible Time Off: No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays.
Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.

The application window is anticipated to close 60 days from the date the job is posted.

If you’re ready to lead from the front, take ownership of outcomes, and grow your career in field operations, apply today.

Are you a current Valet Living employee? If so, click here to apply.

MultiPro Property Solutions is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Quick Apply

Refine Your Search

service delivery manager jobs in centennial, co

Service Delivery Manager, MultiPro Property Solutions

Senior M&A Delivery Manager

Transportation Manager

Hosted Service Delivery Manager

Route Service Delivery Manager

Operations Manager

Project Manager, Enterprise Merchandise

Office Manager

Customer Success Manager

Manager, Customer Service (APA)

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Warehouse Manager

Front Desk Receptionist

Security Manager

Client Service Leader

Operations Manager, Lifesciences

LOGISTICS/WAREHOUSE SUPERVISOR (PM shift/bilingual preferred)

Customer Service Consultant - Denver (Remote)

Operations Manager, DEN7

Warehouse/Driver

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