Top 260 Front desk agent Jobs in Center Line Mi

Guest Services Representative (part-time)
Extended Stay America —Roseville, MI
- From $16 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
7d
Guest Service Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Warren, MI
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Clerk- Outpatient Infusion- Full-Time
Henry Ford Health —Warren, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
1d
Front Desk Receptionist
Troy Dental Studio —Troy, MI
- $23.42 - $28.20 an hour
- Full-time
- Bilingual
- Dental office
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Front Desk Coordinator
All Dental & Implant Center —Warren, MI
- $18 - $25 an hour
- Part-time
- Dental office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative
Marriott International, Inc —Detroit, MI
- $20.65 an hour
- Full-time
9d
Front Desk Representative (REP)
Revolve Cycling Studio —Troy, MI
- $13.73 an hour
- Part-time
- Computer literacy
- English
- US work authorization
- Employee discount
- Flexible schedule
Quick Apply
20h
Front Desk Coordinator
Oakcrest Dental Center —Taylor, MI
- Full-time
- Dental office
- High school diploma or GED
- Associate's degree
- 401(k)
- Paid time off
9d
Experienced Dental Front Desk / Care Coordinator
WOW Dental —Detroit, MI
- $18 - $24 an hour
- Full-time
- Dental office
- Mid-level
- In-person
- Free parking
- Paid training
Quick Apply
Front Desk Associate
Adelson Eye and Laser Center (AELC) —Northville, MI
- Full-time
- Basic math
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
Front Desk Dispensary Receptionist
Zippy Cannabis —Warren, MI
- From $17 an hour
- Part-time
- Background check
- Computer literacy
- Administrative experience
- Employee discount
Quick Apply
9d
Front Desk Receptionist
Aquino Integrative Internal Medicine —Roseville, MI
- $19 - $21 an hour
- Part-time
- Bilingual
- Background check
- Private practice
- Flexible schedule
Quick Apply
Front Desk Clerk- Family Medicine- Full Time
Henry Ford Health —Saint Clair Shores, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
1d
Guest Service Agent / Front Desk
Hyatt House Royal Oak / Birmingham, MI —Royal Oak, MI
- $16 - $18 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Agent
Hilton Garden Inn —Clinton Township, MI
- $15.50 - $16.00 an hour
- Full-time
- Hotel
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
2d
Customer Service Representative - Front Desk
Travelodge by Wyndham —Madison Heights, MI
- $15 - $20 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick Apply
11d
Front Desk Receptionist
Fraser Eye Care Center —Fraser, MI
- $19 - $20 an hour
- HIPAA
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Receptionist
Clarity Cannabis —Hazel Park, MI
- $15 - $25 an hour
- Part-time
- Computer literacy
- 21 years or older
- Computer skills
- Employee discount
Quick Apply
2d
Concierge (Vinton & Bedrock's Welcome Desk)
Rocket Companies —Detroit, MI
- $21 - $25 an hour
- Weekends as needed
- Office
- Residential
- Administrative experience
- Health insurance
- Dental insurance
Guest Service Agent Front Desk - FT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Full-time
- Mid-level
- Windows
- Hotel
- Free parking
- Health insurance
Quick Apply

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Guest Services Representative (part-time)

Extended Stay America -
Roseville, MI

Quick Apply

Job Details

Part-time
From $16 an hour
7 days ago

Qualifications

Hotel and accommodations payment processing
Hotel policy compliance
Maintaining an organized workspace
Laundry services
Accounts receivable management
Basic math
Hotel quality control
Routine inspections
Answering guest questions
English
Compliance with security regulations
Hotel public area cleaning
High school diploma or GED
Buffet setup
Property management systems (PMS)
Hotel room cleaning
Computer skills
Phone call management
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Hotel safety procedures
Conducting sales calls
Entry level
Hotel housekeeping

Full Job Description

POSITION PURPOSE AND SUMMARY

The Guest Services Representative (“GSR”) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.

MAJOR / KEY JOB DUTIES

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA’s service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintenance and takedown of breakfast when required by time of day.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with provided guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodations in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
Other tasks as assigned by the management team.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Complete routine reports and correspondence.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Apply good judgment at all times.
Manage problems, address and solve guest-related issues.

ENVIRONMENTAL JOB REQUIREMENTS

Regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds.
Occasionally required to position self to access low areas and traverse heights and remain stable while doing so.
Occasionally push and/or pull carts and equipment up to 50 pounds.
While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.
Typically, be at moderate to loud noise levels.

MINIMUM QUALIFICATIONS

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

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Refine Your Search

front desk agent jobs in center line mi

Guest Services Representative (part-time)

Guest Service Representative (Front Desk Agent) - Birch Hill Suites

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Concierge (Vinton & Bedrock's Welcome Desk)

Guest Service Agent Front Desk - FT

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