Top 36 Customer support representative Jobs in Center Nc

Patient Service Representative
Atrium Health —Elkin, NC
- $20.80 - $31.20 an hour
- Full-time
- Medical office experience
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Customer Service Representative
Skyline National Bank —Dobson, NC
- $17 - $25 an hour
- Full-time
- Background check
- Customer service
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
5d
Inside Sales Representative
Reece Supply, LLC —Winston-Salem, NC
- Full-time
- Inventory management
- Customer service
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply
Patient Service Representative Hospital PRN
Atrium Health —Elkin, NC
- $22 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Bachelor's degree
- Paid parental leave
- Disability insurance
Customer Service Representative
ThompsonGas LLC —North Wilkesboro, NC
- $18 - $20 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Part-Time Customer Service Rep - Utility Billing
Brunswick County —Center, NC
- $41,050 a year
- Part-time
- Office
- Communication skills
- Entry level
11d
Customer Service Representative
Central Steel Buildings INC —Mount Airy, NC
- $16 - $18 an hour
- Full-time
- Bilingual
- Office
- US work authorization
Quick Apply
13d
Customer Service Representative
FROETEK Plastic Technology Corp —Winston-Salem, NC
- $14.50 - $18.50 an hour
- Full-time
- Google Workspace
- Computer literacy
- Office
- Health insurance
- Tuition reimbursement
Quick Apply
10d
Customer Service Representative
Label Printing Systems, Inc. —Winston-Salem, NC
- $25,000 - $35,000 a year
- 8 hour shift
- No experience needed
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Service Representative
Salem Gymnastics & Swim —Winston-Salem, NC
- Part-time
- Computer literacy
- High school diploma or GED
- Working with children
Customer Service Representative/BDC Representative
Modern Automotive —Winston-Salem, NC
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Cosmetic Inspector - 196
Copart —Mocksville, NC
- $24.60 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- AD&D insurance
- Employee stock purchase plan
Quick Apply
General Services Representative
Truliant Federal Credit Union —Winston-Salem, NC
- Full-time
- Inventory management
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
3d
Personal Banker I
First Bank —Winston-Salem, NC
- Full-time
- Word processing
- Computer literacy
- Office
6d
Field Service Representative - Part Time
MAGID GLOVE & SAFETY MANUFACTURING CO, LLC —North Wilkesboro, NC
- From $18 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
- Profit sharing
- Paid time off
Quick Apply
Store Support
Home Depot —Statesville, NC
- Entry level
- Time management
Experienced Veterinary Receptionist
Animal Hospital of Lewisville —Lewisville, NC
- $12 - $18 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Quick Apply
Reservations & Auxiliary Services Representative (Part Time, $17.50), Graylyn Conference Center
Wake Forest University —Winston-Salem, NC
- $17.50 an hour
- Part-time
- Office
- Hotel
- Contracts
Maintenance Technician
Ingersoll Rand —Mocksville, NC
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Certified Clinical Medical Assistant| CMA/RMA/CCMA | Family Care Center of Statesville
Iredell Memorial Hospital Incorporated —Statesville, NC
- Full-time
- CPR Certification
- Vital signs
- OSHA
Quick Apply

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Patient Service Representative

Atrium Health -
Elkin, NC

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Job Details

Full-time
$20.80 - $31.20 an hour

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
Retirement plan

Qualifications

Medicare
Administrative experience
High school diploma or GED
Medicaid health insurance
Medicaid

Full Job Description

Department:

02050 WFBMG University Group Practice: Elkin Johnson Ridge Medical Park - Cardiology

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

Monday to Friday 8am to 5pm

Pay Range

$20.80 - $31.20

Position Summary

The Patient Service Representative (PSR) supports administrative, billing, and customer service functions to ensure accurate order processing, timely reimbursement, and a positive patient experience. This role works closely with intake, distribution, and clinical teams to maintain data integrity and resolve patient and equipment-related inquiries.

Key Responsibilities

Order Processing & Billing Support

Process patient order confirmations and updates to support revenue recognition and billing
Review equipment setup documentation for completeness, accuracy, and required signatures
Generate and review daily Confirmed Orders for Billing reports; identify and correct errors
Investigate and resolve open orders to ensure timely billing and service confirmation

Insurance & Authorization Management

Verify insurance eligibility and benefits (e.g., Medicare, Medicaid, BCBS, HMOs, Managed Care)
Ensure required authorizations are current and in place for supplies and purchased items
Identify and validate reimbursement sources

Direct Billing (Off-Site Locations)

Enter direct billing charges for supply items dispensed at off-site locations
Obtain and validate diagnosis codes from patient records or delivery documentation
Create or update patient accounts with demographic and insurance information
Complete monthly bulk billing for non-covered or out-of-network items

Patient Records & Documentation

Prepare, scan, and index patient documentation into the EMR system
Ensure document quality, accuracy, and proper indexing by patient and document type
Manage storage and secure destruction of records per policy
Operate and troubleshoot scanning/imaging equipment

Reporting & Account Maintenance

Run and analyze operational reports (e.g., Open Orders, Discharge, Continued Use)
Update inactive accounts and ensure compliance with payer guidelines
Support tracking and follow-up of lost or unrecovered equipment

Customer Service & Coordination

Respond to patient and internal inquiries regarding equipment, documentation, and billing
Coordinate with Intake and Distribution teams to resolve delivery or service issues
Provide backup phone support and assist walk-in patients as needed
Escalate safety concerns (e.g., oxygen handling risks) to appropriate stakeholders

Additional Duties

Compile and submit assigned operational reports (e.g., Daily Order Report)
Perform other duties as assigned

Education & Experience

High School Diploma or equivalent required
3–4 years of administrative or office experience required (healthcare preferred)
Experience with third-party payors (Medicare, Medicaid, commercial insurance) required
Knowledge of medical terminology preferred
Home care or HME experience preferred

Knowledge, Skills & Abilities

Strong data entry accuracy and attention to detail
Excellent organizational and time management skills
Effective communication and customer service skills
Ability to work independently with minimal supervision
Proficiency with computer systems and EMR platforms (e.g., OnBase, Fastrack, CareNet, ERMA, Care Connection preferred)

Work Environment & Physical Requirements

Office/healthcare administrative setting
Prolonged computer use and sitting
Occasional lifting of files or office materials

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

The purpose of this position is to help achieve the vision of Advocate Home Care Products by performing the duties of this position in a cost effective, results oriented and customer focused manner. This position is a critical component of HME/RT and as such meeting individual performance expectations and contribution to team performance goals is required. To quality control, complete and verify patient orders after delivery/pick up/shipment to begin revenue recognition and billing process. To review all referrals and insurance verifications prior to entry into order entry system for items dispensed through AHCP's equipment closet program. To accurately, completely and appropriately process these referrals and insurance verifications. This will assure quality claims that meet reimbursement guidelines. This will have a direct impact on; a) increased cash, b) increased revenue, c) reduced revenue adjustments / bad debt write offs and lower DSO. To process paper or electronically routed (scanned/e-faxed) health information documents timely for inclusion in the electronic medical record within the scanning solution environment. To provide reimbursement expertise and support efficiency aiding in the day-to-day operations, and also provide database management and maintenance to daily entry activities.

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Refine Your Search

customer support representative jobs in center nc

Patient Service Representative

Customer Service Representative

Inside Sales Representative

Patient Service Representative Hospital PRN

Customer Service Representative

Part-Time Customer Service Rep - Utility Billing

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative/BDC Representative

Cosmetic Inspector - 196

General Services Representative

Personal Banker I

Field Service Representative - Part Time

Store Support

Experienced Veterinary Receptionist

Reservations & Auxiliary Services Representative (Part Time, $17.50), Graylyn Conference Center

Maintenance Technician

Certified Clinical Medical Assistant| CMA/RMA/CCMA | Family Care Center of Statesville

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Position Summary

Key Responsibilities

Order Processing & Billing Support

Insurance & Authorization Management

Direct Billing (Off-Site Locations)

Patient Records & Documentation

Reporting & Account Maintenance

Customer Service & Coordination

Additional Duties

Education & Experience

Knowledge, Skills & Abilities

Work Environment & Physical Requirements

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