Top 346 Customer satisfaction Jobs in Centralia Wa

Contact Center Member Consultant I or II
WSECU —Olympia, WA
- $21.50 - $32.25 an hour
- Online Application
- Hybrid work
- Research
- 1 year
- Entry level
- Paid holidays
- Disability insurance
6d
Personal Shopper (In-Store)
Walmart —Chehalis, WA
- $17.50 - $30.50 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Office Assistant 3 (Non-Perm)
State of Washington Office of the Insurance Commissioner —Tumwater, WA
- $3,485 - $4,633 a month
- Email
- Background check
- Master of Social Work
- Microsoft Outlook
- Free parking
- Paid training
6d
Residential Service Plumber
Springer Plumbing, LLC —Olympia, WA
- $85,000 - $120,000 a year
- 8 hour shift
- Background check
- Pass drug screening
- Maintenance
- Paid training
- Paid holidays
Quick Apply
Senior Mortgage Loan Officer-Home Lending Center ILC
PNC Financial Services Group —Olympia, WA
- $37,440 - $45,157 a year
- Full-time
- Customer service
- Data analysis skills
- No degree
- Wellness program
- Health savings account
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Olympia, WA
- From $24 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Military leave
Senior Sales Representative
Corrpac Packaging and Fulfillment —Tumwater, WA
- $95,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
7d
Affordable Housing Assistant Community Manager
Asset Living —Olympia, WA
- $26 - $28 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Senior Mortgage Loan Officer-Home Lending Center relocation
PNC Financial Services Group —Olympia, WA
- $37,440 - $44,990 a year
- Full-time
- Customer service
- Data analysis skills
- No degree
- Wellness program
- Health savings account
General Manager
Motel 6 Tumwater —Tumwater, WA
- $25 - $30 an hour
- Full-time
- Microsoft Word
- Background check
- Hospitality
- Health insurance
- Dental insurance
Quick Apply
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Washington State
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Work from home
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Olympia, WA
- From $24 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Paid holidays
10d
Senior Mortgage Loan Officer-HLC SIT
PNC Financial Services Group —Olympia, WA
- $37,440 - $44,990 a year
- Full-time
- Customer service
- Data analysis skills
- No degree
- Wellness program
- Health savings account
Division Sales Manager
PARR —Rochester, WA
- $117,605 - $141,125 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
Quick Apply
9d
Field Service Technician - 2nd shift - Seattle, WA
GLORY —Washington State
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Store Support
Home Depot —Chehalis, WA
- $18 - $20 an hour
- Entry level
- Time management
Client Advocate I
CVS Health —Olympia, WA
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
2d
Administrative Assistant 5
Washington State Liquor And Cannabis Board —Olympia, WA
- $61,332 - $82,440 a year
- Online Application
- Hybrid work
- Background check
- Computer literacy
- Research
- Travel reimbursement
- Free parking
9d
Crew Member
Little Caesars —Chehalis, WA
- From $17.13 an hour
- Part-time
- Serving
- Quick service & fast food restaurant
- Fair chance
- Paid training
- Employee discount
Quick Apply
5d
SALES ASSOCIATE
Dollar General —Centralia, WA
- $17.13 - $17.23 an hour
- Part-time
- Merchandising
- Basic math
- High school diploma or GED
- Paid parental leave
- Paid holidays

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customer satisfaction jobs near centralia wa

Contact Center Member Consultant I or II

WSECU -
Olympia, WA

Apply Now

Job Details

Full-time
$21.50 - $32.25 an hour
6 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Work from home
401(k) 5% Match
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Confidential information handling
Phone communication
Research
Client interaction via phone calls

Full Job Description

Enjoy making a difference in peoples’ lives? Join our dynamic Contact Center team of Member Consultants for an opportunity to create exceptional member experiences through account support, digital guidance, and needs-based recommendations.

You’ll research and troubleshoot technical challenges, guide members through online and mobile tools, and help them feel confident and secure in their financial journey. Our Contact Center is unlike any other! Here, you’ll have the opportunity to truly connect with each member, understand their story, and champion their needs.

You’ll make a real impact—and we’ll support you every step of the way. Ready to learn more?

What your day may include:

Demonstrating a strong member focus and passion for delivering exceptional service.
Handling member interactions across multiple channels with care and professionalism.
Communicating effectively with tact, diplomacy, and active listening
Troubleshooting and resolving member needs, including digital banking and online tools.
Creating positive, effortless experiences that strengthen long-term member relationships.
Educating and cross-serving members to identify the best products and services for their needs
Meeting or exceeding individual and team goals for referrals, quality, and member satisfaction.
Paying attention to detail to ensure accuracy and consistency in every interaction.
Communicating in ways that reflect our brand tone and style across verbal and written channels.
Collaborating with teammates to balance workload and meet service level goals.
Adapting positively to change and demonstrating resilience in a dynamic environment.
Maintaining up-to-date knowledge of credit union products, services, and systems.
Expanding and applying new skills through coaching, training, and ongoing learning opportunities.
Adhering to credit union policies, procedures, and attendance expectations.
Participating in credit union promotions, surveys, and community initiatives.
Performing other duties as assigned to support team and organizational success.

What you bring to the team:

For Contact Center Member Consultant I:

Competitive pay: $21.50 - $32.25 per hour, dependent on relevant qualifications plus an annual discretionary incentive plan and benefits

The target starting pay for this position is $21.50 - $26.87 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account.

Minimum (1) one year of customer service or contact center experience
Effective listening skills, the ability to analyze information and form recommendations
Ability to communicate in person and via telephone in a courteous, tactful manner
Excellent conceptual, organizational, and problem-solving skills
Ability to analyze and interpret statements and use open-ended questions to obtain information
Demonstrate analytical decision-making, critical thinking and problem-solving skills
Comfortable working in a fast-paced environment
Excellent attention to detail and follow-through. Strong self-management skills
Ability to maintain privacy and confidentiality

For Contact Center Member Consultant II:

Competitive pay: $24.05 - $36.07 per hour, dependent on relevant qualifications plus an annual discretionary incentive plan and benefits

The target starting pay for this position is $24.05 - $30.06 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account.

Minimum (2) two years of customer service or contact center experience
Effective listening skills, the ability to analyze information and form recommendations
Ability to communicate in person and via telephone in a courteous, tactful manner
Excellent conceptual, organizational, and problem-solving skills
Ability to analyze and interpret statements and use open-ended questions to obtain information
Demonstrate analytical decision-making, critical thinking and problem-solving skills
Comfortable working in a fast-paced environment
Excellent attention to detail and follow-through. Strong self-management skills
Ability to maintain privacy and confidentiality

The ranges above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.

Position location: 400 Union Ave SE Olympia, WA. Employees must reside and perform all work in the state of Washington. This is a work from home/hybrid position with the exception of occasional on-site training, meetings and specific organization events.

When you’d work: Monday-Friday, between the hours of 7:00 am-6:00 pm and Saturday 9:00 am-2:00 pm. Full-time minimum 40 hours per week, with scheduling flexibility to meet service needs for this non-exempt position

Working from home/hybrid requirements:

Reliable, high-speed home internet connection
Private, confidential workspace, away from distractions and other people
Suitable desk/surface and desk chair

Perks: Here are a few benefits and perks we offer:

Medical, Dental, Vision, and Life Insurance with Premium options covered by WSECU
Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
Part-Time employees accrue general leave, on a monthly basis
11 Paid Holidays
Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
Employer paid Long Term Care plan for Part-Time employees
401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
Paid Volunteer Leave
Tuition Assistance
Employee Assistance Program & Employee Discounts
And, you get to work with some awesome people!

WSECU was named to the Forbes Best-In-State Credit Union list in 2026, making us the only credit union in Washington to earn this recognition six years in a row!

Ind2

#LI-Hybrid

We look forward to reviewing your application!

All applicants must include a resume.
Visa sponsorship not available.
Contact us at 360-754-2118 with any questions.

We champion our employees’ unique differences because we believe diversity is critical to the success of our members and the communities we serve. We’re proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 360-754-2118 or email us for assistance.

Apply Now

Refine Your Search

customer satisfaction jobs in centralia wa

Contact Center Member Consultant I or II

Personal Shopper (In-Store)

Office Assistant 3 (Non-Perm)

Residential Service Plumber

Senior Mortgage Loan Officer-Home Lending Center ILC

Bilingual Multi-Location Customer Service Specialist (Spanish)

Senior Sales Representative

Affordable Housing Assistant Community Manager

Senior Mortgage Loan Officer-Home Lending Center relocation

General Manager

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Bilingual Multi-Location Customer Service Specialist (Spanish)

Senior Mortgage Loan Officer-HLC SIT

Division Sales Manager

Field Service Technician - 2nd shift - Seattle, WA

Store Support

Client Advocate I

Administrative Assistant 5

Crew Member

SALES ASSOCIATE

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We look forward to reviewing your application!

All applicants must include a resume.
Visa sponsorship not available.
Contact us at 360-754-2118 with any questions.

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customer satisfaction jobs in centralia wa

I want to receive the latest job alert for customer satisfaction in centralia wa

Related Searches

Explore jobs in more locations

We look forward to reviewing your application!

All applicants must include a resume. Visa sponsorship not available. Contact us at 360-754-2118 with any questions.

All applicants must include a resume.
Visa sponsorship not available.
Contact us at 360-754-2118 with any questions.