Top 232 Support specialist Jobs in Centralia Wa

DSHS HCLA Customer Service Specialist 2
State of Washington Dept. of Social and Health Services —Chehalis, WA
- $3,738 - $4,980 a month
- Full-time
- Hybrid work
- Background check
- Experience working with individuals with disabilities
- Word processing
4d
Specialist Medical Billing Representative
Olympia Multi-specialty Clinic —Olympia, WA
- Full-time
- Medical office experience
- High school diploma or GED
- Neurology
- Health insurance
- Dental insurance
Quick Apply
Licensed Professional Counselor
Headway —Washington State
- Up to $120.55 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Property Claims Adjuster Specialist - Field
USAA —Olympia, WA
- $69,920 - $133,620 a year
- Overtime
- Hybrid work
- Military
- Research
- Mid-level
- Paid holidays
- Health insurance
2h
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Olympia, WA
- From $24 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Military leave
6d
Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers
JLG —Olympia, WA
- $57,600 - $90,400 a year
- Full-time
- Engineering
- Mid-level
- Office
3d
Leave Specialist - REMOTE
Ryder System —Olympia, WA
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
HR Specialist - Temporary
Alta Forest Products —Chehalis, WA
- $26 - $34 an hour
- Temporary
- Background check
- Microsoft Outlook
- Ability to walk for extended periods
- Paid sick time
Quick Apply
12d
Patient Services Specialist
American Oncology Network, Inc. —Olympia, WA
- $18.09 - $30.14 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
10d
IT Helpdesk Support Specialist II
BrightWire Networks —Olympia, WA
- $45,000 - $50,000 a year
- Full-time
- Background check
- Maintenance
- Mid-level
- Health insurance
- Vision insurance
Administrative Professional
Washington Public Utility Districts Association —Olympia, WA
- $25 - $30 an hour
- Email
- Mid-level
- Office
- Travel
- Disability insurance
- Health insurance
Quick Apply
Authorization Specialist I
SouthEast Alaska Regional Health Consortium —Olympia, WA
- $25.00 - $30.04 an hour
- Full-time
- Writing skills
- Medical office experience
- Office
- Paid parental leave
- Disability insurance
Quick Apply
3d
Tumwater - CTE Student Support Specialist TOSA
Tumwater School District —Tumwater, WA
- $58,724 - $110,684 a year
- Full-time
- School experience
- CPR Certification
- Experience working with individuals with disabilities
Quick Apply
3d
Athletic Director Secretary/Attendance Specialist
Oakville School District —Oakville, WA
- $25.46 - $34.13 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Public school
Quick Apply
13d
Medical Authorization Specialist (MAS3/CQCT)
Washington State Health Care Authority —Olympia, WA
- $48,048 - $64,512 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Paid training
12d
IT Intermediate Infrastructure Specialist
PSW —Olympia, WA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Disability insurance
Quick Apply
4d
Chehalis- Temporary Ed Para Specialist- ASL Interpreter (Student Support) 2026-27
Chehalis School District —Chehalis, WA
- $30.27 - $40.68 an hour
- Full-time
- School experience
- Classroom
- 18 years or older
- AD&D insurance
- Paid holidays
Quick Apply
Contact Center Specialist
Peak Credit Union —Lacey, WA
- $17.00 - $25.50 an hour
- Online Application
- Remote
- US work authorization
- Fair chance
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
Program Operations Specialist
State of Washington Office of Independent Investigations —Tumwater, WA
- $65,004 - $85,008 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
4d
Medical Billing Specialist
RadiantCare Physicians —Lacey, WA
- $22 - $24 an hour
- Part-time
- Word processing
- Computer literacy
- High school diploma or GED
- Paid time off
- Flexible schedule
Quick Apply
3d

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DSHS HCLA Customer Service Specialist 2

State of Washington Dept. of Social and Health Services -
Chehalis, WA

Apply Now

Job Details

Full-time
$3,738 - $4,980 a month
4 days ago

Qualifications

Driver's License

Full Job Description

Description

DSHS HCLA – Customer Service Specialist 2
Join our team as a Customer Service Specialist 2 with Home and Community Services in Chehalis, where you'll play a vital role in helping older adults, individuals with disabilities, and their families access essential long-term care services and community resources.

As the first point of contact for clients, families, advocates, and community partners, you'll provide compassionate customer service, guide individuals through available programs, assist with applications, resolve questions and concerns, and connect people with the support they need. You'll also provide critical administrative support to staff by managing records, processing documentation, coordinating office operations, and safeguarding confidential information. Your work will help ensure vulnerable Washingtonians receive timely, accurate, and respectful service while supporting the efficient delivery of Home and Community Services programs.

Some of what you'll do:

Serve as the primary point of contact for clients, families, advocates, and community partners by providing exceptional customer service in person, over the phone, and through other communication channels.
Educate and assist individuals with long-term care and Medicaid programs, explain eligibility requirements, help complete applications, and connect customers with appropriate state and community resources.
Resolve customer questions and concerns by interpreting agency policies, procedures, and regulations while de-escalating challenging situations with professionalism and empathy.
Perform program intake, maintain accurate client records, and utilize multiple agency systems to document interactions, research information, and support service delivery.
Coordinate administrative operations by processing mail, scanning and distributing documents, maintaining confidential records, and providing essential support to case management staff.
Manage office operations by ordering and maintaining supplies, coordinating records retention, monitoring equipment and office resources, and supporting daily business functions.

Desired skills, knowledge, and abilities:

Strong customer service and interpersonal skills, with the ability to communicate professionally and compassionately with clients, families, coworkers, and community partners.
Ability to remain calm under pressure while de-escalating difficult situations and resolving customer concerns with professionalism and sound judgment.
Excellent organizational skills with the ability to prioritize competing responsibilities, multitask effectively, and manage a fast-paced workload.
Ability to interpret and apply policies, procedures, and regulations to provide accurate information and appropriate referrals.
Strong written communication skills, including the ability to prepare clear, accurate, and professional correspondence and documentation.
Proficiency using computers and business software, including word processing, spreadsheets, data entry, and multiple information systems.

Who should apply?
We are searching for professionals with:

A high school diploma or equivalent AND two years of experience assisting clients or customers by responding to inquiries, resolving complaints, or addressing service-related concerns.
OR
One year of experience as a Customer Service Specialist 1.
OR

Additional information:

Work schedule: 8:00 AM – 5:00 PM, Monday through Friday.

Ready to start a rewarding career? Apply today!
Along with your application, please include:

An updated resume

Questions?
Please reach out to DSHS Recruiter Ricky Luna at [email protected] and reference job number #05994.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Apply Now

Refine Your Search

support specialist jobs in centralia wa

DSHS HCLA Customer Service Specialist 2

Specialist Medical Billing Representative

Licensed Professional Counselor

Property Claims Adjuster Specialist - Field

Bilingual Multi-Location Customer Service Specialist (Spanish)

Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers

Leave Specialist - REMOTE

HR Specialist - Temporary

Patient Services Specialist

IT Helpdesk Support Specialist II

Administrative Professional

Authorization Specialist I

Tumwater - CTE Student Support Specialist TOSA

Athletic Director Secretary/Attendance Specialist

Medical Authorization Specialist (MAS3/CQCT)

IT Intermediate Infrastructure Specialist

Chehalis- Temporary Ed Para Specialist- ASL Interpreter (Student Support) 2026-27

Contact Center Specialist

Program Operations Specialist

Medical Billing Specialist

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