Top 3626 Customer representative Jobs in Cerritos, Ca

Enrollment Representative
Champion Health Plan —Long Beach, CA
- From $23 an hour
- Overtime
- Background check
- Spanish
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Debt Relief/Debt Collections Customer Service Representative
Relintex —Irvine, CA
- $23 - $27 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Client Account Representative
Ashbourne Ventures —Anaheim, CA
- $1,000 - $1,400 a week
- Full-time
- In-person
- Communication skills
- Entry level
- 401(k)
Quick Apply
4d
Customer Sales Representative
Confidential —Costa Mesa, CA
- $3,800 - $4,850 a month
- Full-time
- In-person
- Entry level
- 401(k)
Quick Apply
11d
Customer Service Representative II
Motion Industries (MOT) —Cerritos, CA
- $22 - $31 an hour
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
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Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Remote
- Hospital
- HIPAA
- Mid-level
12d
Customer Success Representative
ADP —La Palma, CA
- $18.56 - $34.66 an hour
- Overtime
- Military
- Writing skills
- Organizational skills
- Wellness program
- Disability insurance
Admissions Assistant - Artesia Palms Care Center
Artesia Palms Care Center —Artesia, CA
- $25 - $35 an hour
- Full-time
- Customer service
- Organizational skills
- Communication skills
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Senior Customer Service Representative
Optum —Los Angeles, CA
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- On-the-job training
5d
Admitting worker SR-ED Registration-Part time-Lakewood-Evenings
University of California, Irvine —Lakewood, CA
- $26.71 - $33.18 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Retirement plan
Customer Service Representative
Resource Label Group —Cerritos, CA
- $22 - $30 an hour
- Office
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Representative
VIACARE COMMUNITY HEALTH CENTER —Bellflower, CA
- $24.00 - $26.01 an hour
- 8 hour shift
- Administrative experience
- High school diploma or GED
- Driver's License
Quick Apply
8d
Retail Merchandise Associate
HomeGoods —Cerritos, CA
- $16.90 - $17.40 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
3d
Service Call Center Representative
Norm Reeves, Cerritos —Cerritos, CA
- $19 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Full Time, Days (Bellflower)
NOR Healthcare Systems —Bellflower, CA
- $18.60 - $23.60 an hour
- Full-time
- Computer literacy
- HIPAA
- English
Customer Service Representative (CSR)
Nations Insurance Company —Cerritos, CA
- Email
- Bilingual
- Entry level
- Health insurance
- Dental insurance
Referral Representative
PIH Health —Whittier, CA
- $23 - $29 an hour
- Full-time
- Urgent Care
- Mid-level
- High school diploma or GED
9d
Customer Onboarding
Twin Med Llc —Santa Fe Springs, CA
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Support / Collection Representative
SSD Alarm —Anaheim, CA
- $23 - $25 an hour
- Full-time
- Background check
- ERP systems
- Office
- Paid training
- Paid holidays
Quick Apply

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Enrollment Representative

Champion Health Plan
Long Beach, CA

Quick Apply

Job Details

Full-time
From $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Medicare
Managed care
Interpersonal skills
Administrative experience
High school diploma or GED
Attention to detail
Problem-solving
Productivity software
Cross-functional collaboration

Full Job Description

Position Summary

Champion is seeking an experienced Enrollment Representative to support Medicare Advantage enrollment operations. This position is responsible for the accurate and timely processing of enrollment, eligibility, and membership transactions while ensuring compliance with CMS regulations and company policies.

The ideal candidate has experience in Medicare Advantage or managed care enrollment, enjoys working in a fast-paced environment, and is committed to accuracy, compliance, and exceptional customer service.

Responsibilities

As an Enrollment Representative, you will:

Process Medicare Advantage enrollment, disenrollment, eligibility, and membership transactions accurately and within required turnaround times.
Review enrollment applications and supporting documentation for completeness, accuracy, and CMS compliance.
Verify Medicare eligibility and required enrollment documentation.
Enter, maintain, and update member information in enrollment systems.
Process enrollment corrections, retroactive enrollments, eligibility updates, reconciliations, and membership adjustments.
Conduct outbound member outreach, including Outbound Enrollment Verification (OEV) calls, to verify enrollment requests, obtain missing information, resolve discrepancies, and support CMS compliance requirements.
Research and resolve enrollment discrepancies, transaction errors, and eligibility issues.
Maintain accurate electronic documentation to support regulatory compliance and audit readiness.
Respond to enrollment-related inquiries from members, brokers, providers, and internal departments.
Partner with Member Services, Broker Relations, Marketing, Compliance, and other departments to resolve enrollment issues efficiently.
Protect confidential member information and comply with HIPAA, CMS, and Fraud, Waste & Abuse (FWA) requirements.
Participate in quality audits, training, and process improvement activities.
Support departmental operations during Annual Enrollment Period (AEP), Open Enrollment Period (OEP), and other peak enrollment periods.
Other duties as assigned.

Qualifications

Required

High School Diploma or GED.
Minimum 3 year of experience in Medicare Advantage, managed care, health plan enrollment, eligibility, customer service, or a related healthcare administrative role.
Strong attention to detail and commitment to accuracy.
Excellent organizational, analytical, and problem-solving skills.
Effective verbal and written communication skills.
Ability to manage multiple priorities while meeting deadlines.
Ability to work effectively as part of a team and collaborate respectfully with coworkers, supervisors, and other departments.
Ability to receive, understand, and follow instructions, established procedures, coaching, and supervisory direction.
Flexibility to work overtime and weekends, as requested, during AEP, OEP, and other high-volume or peak operational periods.
Proficiency with Microsoft Office applications.

Preferred

Experience working in a CMS-regulated healthcare environment.
Knowledge of Medicare Advantage enrollment processes and CMS regulations.
Experience with enrollment and eligibility systems.
Bilingual (English/Spanish) is a plus.

Pay: From $23.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer representative jobs in cerritos, ca

Enrollment Representative

Member Service Representative

Debt Relief/Debt Collections Customer Service Representative

Client Account Representative

Customer Sales Representative

Customer Service Representative II

Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days

Customer Success Representative

Admissions Assistant - Artesia Palms Care Center

Senior Customer Service Representative

Admitting worker SR-ED Registration-Part time-Lakewood-Evenings

Customer Service Representative

Front Desk Representative

Retail Merchandise Associate

Service Call Center Representative

Customer Service Representative - Full Time, Days (Bellflower)

Customer Service Representative (CSR)

Referral Representative

Customer Onboarding

Customer Support / Collection Representative

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