Top 5 Customer support & client services managers Jobs in Champaign, Il

Account Manager
Staff Management —Urbana, IL
- $60,573.66 - $75,717.08 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
7h
Associate Director, Customer Service
Human Kinetics Inc —Champaign, IL
- $56,300 - $72,100 a year
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
Account Manager
TrueBlue Internal —Urbana, IL
- $60,573.66 - $75,717.08 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
9h

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Account Manager

Staff Management -
Urbana, IL

Apply Now

Job Details

Full-time
$60,573.66 - $75,717.08 a year
7 hours ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Staff performance monitoring
Microsoft Outlook
Finance
Coaching
High school diploma or GED
Team development
Team management
Team training
Staff development

Full Job Description

Overview:

In the role of Account Manager, you will be a leader at the center of the action. Responsible for overall site operations and managing a service team that consists of Account Supervisors and Recruiters. You will manage annual revenues between $1 million - $5 million, regularly following up with end-user clients, who work with our associates, and executive-level facility managers to ensure that all strategic goals and objectives are met.

This is a 16-week assignment with the possibility of extension.

Location: Urbana, IL

Essential Job Functions

Manage and provide guidance to the service team’s daily operations
Responsible for actively building and maintaining a strong client relationship
Responsible for coaching, training and developing service team members
Oversee recruiting efforts to ensure sufficient staff levels, to include the process of interviewing, hiring, orientation, and training
Provide guidance or manage associate performance
Oversee scheduling, attendance, and shift meetings
Payroll approval and processing
Trend analysis and financial forecasting
Develop and implement a safety program
Audit and regularly report on KPIs to ensure all policies are executed in accordance with federal and organizational regulations

Education/Experience

High School diploma or GED required; bachelor’s degree preferred
3+ years’ experience managing onsite teams
Highly effective personnel and process management skills and techniques
Proven skills and knowledge on training, coaching, and performance evaluation
Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
Strong communication skills, both oral and written
Ability to solve complex problems, including finance
Strong interpersonal and customer service skills
Exceptional attention to detail

Salary Range: $60,573.66 - $75,717.08 annually, depending on experience and geographic location.

Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.

Benefits and Well-Being:

We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here .

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at [email protected] , or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Apply Now

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customer support & client services managers jobs in champaign, il

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Account Manager

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