Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks.
Maintains and repairs plumbing systems carrying water, steam, chemicals and fuel in heating, cooling, lubricating and other process piping systems by replacing defective washers, replacing or mending broken pipes, or opening clogged drains. Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks, open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings. Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions.
Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment. Weld small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication.
Locates and marks the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels, and cuts openings
Installs pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools. Anchors steel supports from ceiling joists to hold pipes in place. Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools.
Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machine
Installs underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbing
Reviews blueprints, building codes, or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.
Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks
Directs helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components
Ensures company property, vehicles, and tools are being used, maintained and properly accounted for
Maintains current plumbing and/or gas license in accordance with governmental regulations
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed
Represents the company professionally, honestly, and ethically in all business matters and activities
Performs similar/other duties as needed or assigned
High school diploma or equivalent with on-the-job and formal classroom training in plumbing work in construction, maintenance, commercial, and residential environments
6+ years’ experience in plumbing repair, maintenance, and installation in addition to on-the-job training
Plumbing and/or gas license as required by local, state, provincial, or national governmental regulations
EPA and safety certifications required
Current knowledge of and continuing education in national, state, and local plumbing code regulations
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects
Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures. This knowledge includes the machine and tools design, uses, repairs, and maintenance.
Working proficiency in basic mathematics and metric and standard measurements
Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Familiar with the HVAC industry is preferred
Must be willing to train new plumbers in technical skills and company procedures
Valid driver’s license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300lb load capacity rated ladders
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
Ability to lift up to 100 pounds with assistance and ability to lift and carry items weighing up to 50 pounds
Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
Generous PTO provided
24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
29 paid days off after your 2nd year of employment
Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
Company-provided smart phone, tablet, uniform plan, and tool replacement program
We’ll make you better at what you do with our internal Training Academy
Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
Company-paid employee Life Insurance with options for YOU and your Family!
Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs
