Position Summary
The Benefits Generalist provides administrative, and operational support for associate benefit and wellness programs. This role is responsible for ensuring the accuracy of benefit data, supporting reconciliations and financial tracking, and assisting with billing, enrollment, and compliance processes. The position partners with internal teams and external vendors to resolve routine issues, maintain documentation, and support audits and reporting. Additionally, the Benefits Generalist contributes to wellness program administration and associate engagement efforts, helping to drive efficient program operations and a positive associate experience.
Primary Responsibilities
- Support administration of associate benefit programs by maintaining accurate data across HRIS, payroll, and vendor systems and assisting with enrollment, billing, reporting, and eligibility processes.
- Perform regular benefit reconciliations by comparing vendor invoices to payroll deductions, identifying discrepancies, and supporting timely resolution to ensure accuracy and compliance.
- Track benefit expenses and assist with budget monitoring, reporting, and cost analysis, contributing to forecasting and financial planning efforts.
- Coordinate with internal teams and external vendors to resolve billing, eligibility, and claims-related issues, ensuring efficient program operations.
- Maintain detailed records and documentation to support audits, compliance requirements, and internal controls.
- Support wellness program administration, including managing communications, maintaining platform data, tracking participation, and assisting with engagement initiatives.
- Assist with audits, renewals, and special projects, including merger-related benefit integration and process improvements.
- Respond to associate inquiries and provide general administrative and operational support to the Benefits team.
Education, Experience & Skills Required
Knowledge of:
- Basic understanding of associate benefits and payroll deductions.
- Proficiency in Microsoft Excel (basic formulas, spreadsheets, data review).
- Using HRIS, payroll, and vendor systems.
- Data reconciliation and basic analysis.
- Maintaining confidentiality when handling associate information.
Ability to:
- Demonstrate strong attention to detail and accuracy.
- Follow established processes and meet deadlines consistently.
- Communicate effectively in both written and verbal formats.
- Handle sensitive and confidential information.
- Collaborate effectively with the team.
- Demonstrate willingness to learn and develop benefits knowledge.
- Exhibit strong organizational and time management skills.
Education and Training
- Associate’s degree or some college coursework in Human Resources, Business, Finance, Accounting, or a related field preferred.
Compensation and Benefits
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $22.00 - $27.00/hr)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
