This role will play a vital role in enhancing the student experience across multiple residential graduate programs. Responsible for providing day-to-day support to students, ensuring the operational success of administrative processes such as onboarding and advising throughout all phases of the learner experience. Lead communication outreach and transition initiatives to promote learner retention. Involves assisting students with academic policies and procedures, course selection, schedule planning, and preparation for successful business careers.
Duties & Responsibilities
Student Advising & Academic Services
- Provide Academic Advising Services for student program of study
- Build a solid knowledge of all program curriculums in order to advise students
- Build a deep knowledge of Department, College and University processes and policies regarding curriculum changes and other issues relevant to students
- Serve as the lead Student Services resource for the at least one program including modifications of requirements and approval of optional concentrations
- Assist with the creation of curriculum study plans with specific requirements
- Advise students about specific academic program and graduation requirements of the Department and Graduate College
- Advise students about the policies and procedures of the Department and College
- Explain and illustrate use of the U of I Integrate registration
- Utilize the University’s Banner, Grad Recs, and Slate systems to enhance student advising
- Use and interpret U.Achieve (DARS) reports
- Inform and direct students to other appropriate institutional resources and services when applicable.
- Assist students with resolution of academic problems in collaboration with program leadership
- In collaboration with Gies program leadership and Grad College monitor students’ progress toward the academic degree and facilitate communication with probation/at-risk students to strategically plan for future success
- Serve as a contact for Graduate College regarding petitions, late add/drop, degree certification, etc.
- Assist with compiling of student data when necessary
Student Outreach, Events and Experience
- Work with Senior Assistant Director of Academic & Student Services to strategically plan and execute special events pertaining to academics including new student registration webinars.
- Assist with the planning and facilitation of students focused events including, but not limited to, orientation, registration, professional development, networking and graduation.
- Lead designated projects designed to improve program student engagement
- Assist with creating and managing events as well as communications via Slate
- Support the development and implementation of a graduate student mentorship program by coordinating mentor-mentee matching, promoting engagement, and evaluating program effectiveness to enhance student success and community building.
Miscellaneous
- Work effectively with other personnel in the office, College and across campus
- Perform other duties as related to Gies Graduate Programs
Minimum Qualifications
- Bachelor’s degree.
- Two years of experience in an advising environment, including advising students; understanding student development issues as they relate to advising and the student experience.
- Experience working with students from all backgrounds.
Preferred Qualifications
- Relevant master’s degree preferred.
Knowledge, Skills and Abilities
- Excellent interpersonal and communication skills.
- Ability to manage multiple tasks and priorities.
- Service-oriented attitude and enthusiasm for working with and advising students.
This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after search close date. Salary is competitive and commensurate with qualifications and experience while considering internal equity. The budget salary for this position is $61,500 to $63,500.
The position is not eligible for any type of sponsorship for work authorization.
Remote work options may be available for this position (after an initial period of fully on-site); however, must be available to be onsite at the University of Illinois Urbana-Champaign campus based on operational needs.
For more information about Gies business visit https://inside.giesbusiness.illinois.edu/work-at-gies
Applications must be received by 6:00 pm (Central Time) on July 28, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. For further information about this specific position, please contact [email protected]. For questions regarding the application process, please contact 217-333-2137.
Please submit a cover letter and resume with your application.
At the University of Illinois Urbana-Champaign — the state’s flagship public university and one of the world’s leading research institutions — every staff member helps shape what’s next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you’re empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence — where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.
Champaign-Urbana
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or [email protected].
Requisition ID: 1037106
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu
