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- $56,000 - $58,000 a year
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14d
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Director, Sales & Fan Relations (University of Illinois)

Playﬂy Sports -
Urbana, IL

Apply Now

Job Details

$56,000 - $58,000 a year
14 days ago

Qualifications

Computer literacy
Sales leadership

Full Job Description

Champaign, IL

In-Person

THE RUNDOWN

Playfly Sports is looking for a Director, Sales & Fan Relations to join our team with the University of Illinois. This position requires someone who is highly motivated to contribute to the overall ticket sales and annual fund growth, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. This position will be responsible for the identification, cultivation, solicitation, and stewardship of donors involved in annual membership activities for university athletics. These responsibilities will be carried out in accordance with NCAA, Big Ten Conference and University rules and regulations.

WHAT YOU’LL ACCOMPLISH

Assist in managing the day-to-day operations of the Fan Relationship Management Center (FRMC) profitably while exceeding client expectations in revenue generation and customer service.

Ensure effective marketing and sales of new and renewal I FUND donations, season tickets, partial season ticket plans, group ticket plans and individual game tickets for the standard and premium areas at Athletic Department’s venues, as applicable, for the home and neutral site games of the University’s intercollegiate Teams – Football, Volleyball, Men’s Basketball, and Women’s Basketball.

Oversee ticket sales through outbound, inbound and renewal sales, including tracking and monitoring calls for productivity and effectiveness.

Be responsible for personal sales goals and contributing to annual revenue growth, including growth of new donors.

Perform daily sales and relationship cultivation phone calls, messages and mailings with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers.

Manage a book of business of donors and season ticket holders.

Grow business each year.

Lead in the development of ticket marketing, promotions, ticket pricing, sales strategies and community ticket/sampling programs, etc.

Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions and programs.

Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, sales leadership, development of sales and service strategies, sales and service training, development of best practices and results tracking and reporting.

Identify, explore and research new sales opportunities to include season ticket and group sales target markets.

Develop special ticket plans, projects, promotions, and programs.

Oversee and develop season ticket retention program, with special attention to new season ticket and high-risk accounts.

Other responsibilities as assigned by the Assistant Athletic Director, Sales & Development.

WHAT YOU’LL BRING

3-4 years of sports ticket sales experience with a minimum of 1-2 years in sales leadership.

Computer proficient (Microsoft Word, Excel, Outlook).

Experience with Paciolan (or other ticketing software) and CRM programs preferred.

Bachelor’s degree is preferred but not required.

Excellent communication, interpersonal, presentation, and listening skills.

Detail-oriented with strong organizational, administrative and time management skills.

Self-motivated with the ability to set goals, monitor progress, and multitask in a fast-paced environment.

Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company.

Ability to work well with others and confidence when taking initiative.

Professional image and demeanor at all times.

Available to work Athletic events including home games and special events; evenings and on weekends.

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

Available to work athletic events including home games and special events in evenings, and on weekends and some holidays as required

The work is sedentary in nature

Walking, standing, bending and carrying light office items may be required

The work is typically performed in an adequately lighted and climate-controlled office environment

COMPENSATION

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The base pay range for this role is:

$56,000 - $58,000 USD

WHAT WE DO

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

WHAT WE STAND FOR

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS

Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

We are unable to sponsor or take over sponsorship of an employment visa for this role at this time

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

For California and UK Residents

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Director, Sales & Fan Relations (University of Illinois)

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