Top 82 Guest service agent Jobs in Champions Gate, Fl

Travel Trade Associate, Disney Central (Orlando, Florida) - Bench - FT
Walt Disney World Resort —Orlando, FL
- Overtime
- Bilingual
- Computer literacy
- Mid-level
- Paid training
10d
Front Desk Assistant Manager
Rosen Hotels & Resorts —Orlando, FL
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Front Desk Agent
Wyndham Lake Buena Vista Disney Springs Resort —Lake Buena Vista, FL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Resort Front Desk Agent- MTR
Lemonjuice Solutions —Kissimmee, FL
- From $17 an hour
- 8 hour shift
- High school diploma or GED
- Trade school
- 1 year
Quick Apply
5d
Hotel Front Desk Agent
Fairfield Inn & Suites Orlando Kissimmee/Celebration —Kissimmee, FL
- $16 an hour
- Ability to walk for extended periods
- Mid-level
- Ability to stand for extended periods
Quick Apply
4d
Front Desk Clerk
Hilton Grand Vacations —Celebration, FL
- Full-time
- Writing skills
- English
- Front desk
- Employee stock purchase plan
- Health insurance
13d
Guest Services Agent - Flexible Shift (FT)
Reunion Resort and Golf Club —Kissimmee, FL
- $16 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- English
- Opportunities for advancement
Quick Apply
Leasing Associate
RPM Living —Kissimmee, FL
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
5d
Guest Relations Agent
Westgate Resorts —Kissimmee, FL
- $16 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Overnight Front Desk Agent | Full-Time
Omni Hotels & Resorts —Champions Gate, FL
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Resort
Quick Apply
Front Desk Agent
Marriott International, Inc —Orlando, FL
- Full-time
- Hotel
- High school diploma or GED
- Front desk
6d
Front Desk Agent Castle Hotel Marriott Full time
Schulte Hospitality Group —Orlando, FL
- $19 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Reservation Agent
Holiday Inn & Suites SW Orlando Celebration —Kissimmee, FL
- $17 an hour
- Part-time
- Spanish
- Hotel
- US work authorization
Quick Apply
8d
Reservation Agent
IDILIQ Group —Kissimmee, FL
- $17 an hour
- Full-time
- Bilingual
- Microsoft Word
- Entry level
5d
Guest Service Representative - Hotel Front Desk
Hilton Garden Inn - nearest Universal Orlando —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Services Agent
Coco Key Hotel & Water Resort —Orlando, FL
- Weekends as needed
- High school diploma or GED
- Computer skills
- Communication skills
Quick Apply
Guest Services Agent 3 (Part-Time)
Lakewood Regional Support Bldg —Orlando, FL
- Part-time
- English
- Military encouraged
- Computer skills
Quick Apply
23h
Guest Service Agent
Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
7d
Hospitality Specialist
Capital Vacations —Kissimmee, FL
- Full-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
MCR Hotels —Orlando, FL
- $16 - $18 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply

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guest service agent jobs near champions gate, fl

Travel Trade Associate, Disney Central (Orlando, Florida) - Bench - FT

Walt Disney World Resort -
Orlando, FL

Apply Now

Job Details

Full-time
10 days ago

Benefits

Paid training

Qualifications

Computer operation
Conflict de-escalation
Windows
Desktop applications
Computer skills
Grammar Experience

Full Job Description

Join the Disney Central Team as a Travel Trade Associate!

We create a magical experience for our Guests, Travel Agents and their clients before they arrive for their Walt Disney World® Resort vacation! The Disney Travel Trade Associate position is a large volume inbound contact center role which uses sales techniques and provides services to help Guests and Travel Agents plan upcoming vacations.

Located in Orlando, FL, this is an hourly position with an incentive program based on performance, conversion rates, and average handling time metrics. We also attend a paid training class where you will participate in multiple performance and knowledge assessments. The operating hours of Disney Central in Orlando, FL are Sunday through Saturday, 6:00 a.m. to 11:30 p.m.

The starting pay rate for this position is $19.00 per hour. Travel Trade Associates will have the ability to earn performance incentives ranging from an average of $1.92 to $7.50 per hour.

Responsibilities :

Providing direction and recommendations to Travel Agents and Guests so that they can have the magical vacation experience that they envision. You will provide comprehensive information about The Walt Disney World Resort using numerous software applications during this process
Providing Guest Service in each interaction and use de-escalation skills when problems arise and help Travel Agents, Guests and Cast Members find the best solutions
Building and being an excellent partner with Travel Agents, Guests and Cast Members from all lines of business to provide excellent service
Find solutions to Travel Agents and Guests’ requests to enhance their vacation experience
Meet or exceed required departmental metric expectations, including efficiency goals
Maintain discretion and Guest confidentiality
Complete all required Company trainings and compliance courses as assigned
Flexible with work schedule, including overtime, weekends and holidays

Basic Qualifications :

One (1) year of sales proficiency in a Service environment
Capacity to handle conflict resolution and use good judgment when making decisions through a balance of integrity and partner resourcing
Written, verbal and interpersonal communications skills
Grammar proficiency and professional email etiquette
Computer proficiency within a Microsoft Windows environment while navigating between multiple and concurrent computer applications with multiple monitor workstations
Adaptability to the fluctuating needs of our operations
Knowledge of Disney Products

Preferred Qualifications:

Bilingual
Three (3) years of Travel Agency or Contact Center experience
Sales and closing skills with the ability to overcome objections

Additional Information :
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter

Apply Now

Refine Your Search

guest service agent jobs in champions gate, fl

Travel Trade Associate, Disney Central (Orlando, Florida) - Bench - FT

Front Desk Assistant Manager

Front Desk Agent

Resort Front Desk Agent- MTR

Hotel Front Desk Agent

Front Desk Clerk

Guest Services Agent - Flexible Shift (FT)

Leasing Associate

Guest Relations Agent

Overnight Front Desk Agent | Full-Time

Front Desk Agent

Front Desk Agent Castle Hotel Marriott Full time

Reservation Agent

Reservation Agent

Guest Service Representative - Hotel Front Desk

Guest Services Agent

Guest Services Agent 3 (Part-Time)

Guest Service Agent

Hospitality Specialist

Front Desk Agent

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