Top 547 Customer experience coordinator Jobs in Chandler, Az

Clinical Research Coordinator
Gilbert Center for Family Medicine —Gilbert, AZ
- $60,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Marketing Coordinator
American Iron and Metal —Phoenix, AZ
- $50,000 - $65,000 a year
- Full-time
- Spanish
- Marketing
- English
- 401(k) matching
Quick Apply
Population Health Coordinator
MY DR NOW —Chandler, AZ
- $19 - $24 an hour
- Weekends as needed
- Spanish
- English
- In-person
- Health savings account
- Health insurance
Quick Apply
3d
Service Coordinator
Nanoscience Instruments —Phoenix, AZ
- Full-time
- Background check
- Customer service
- Data analysis skills
- Health savings account
- Health insurance
Quick Apply
Front Office/Treatment Coordinator
Anytime Dental —Gilbert, AZ
- $20 - $25 an hour
- Full-time
- Private practice
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Experience Coordinator
The Atchison Group Inc. —Tempe, AZ
- $20.22 - $22.50 an hour
- Hybrid work
- Background check
- 18 years or older
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
HR Coordinator
Arizona Priority Care —Chandler, AZ
- $24 - $27 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Administrative experience
1d
Clinical Administrative Coordinator
Optum —Chandler, AZ
- $18 - $32 an hour
- Overtime
- 18 years or older
- Hospital
- Medical office experience
- On-the-job training
2d
Outpatient Coordinator
Optum —Gilbert, AZ
- $16 - $29 an hour
- Full-time
- Spanish
- Medical office experience
- Pass drug screening
3d
Patient Placement Coordinator
Phoenix Children's Hospital —Phoenix, AZ
- PRN
- Mid-level
- Children
- Pediatrics
2d
Customer Service Intake Coordinator
Aspen Infusion —Chandler, AZ
- $21 - $23 an hour
- On call
- Word processing
- Computer literacy
- High school diploma or GED
Front Desk / Office Coordinator
Kovach Enclosure Systems LLC —Chandler, AZ
- $24 - $27 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Client Communications Coordinator
Infin Moving —Phoenix, AZ
- $20 - $30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
Quick Apply
7d
LifeSpa-Coordinator
Life Time —Tempe, AZ
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Ability to lift 50 pounds
Medical Staff Assignment Coordinator
Mayo Clinic —Tempe, AZ
- $22.73 - $32.26 an hour
- Weekends as needed
- Medical office experience
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Workplace Experience Coordinator - Phoenix, AZ
CBRE —Phoenix, AZ
- Full-time
- Mid-level
- Office
- 3 years
Client Services Coordinator
Gurstel Law Firm P C —Scottsdale, AZ
- $45,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Client Services Coordinator
Prime Source Printing & Promotional —Tempe, AZ
- $20 - $25 an hour
- Full-time
- Computer literacy
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Payroll Coordinator II - REMOTE
Ryder System —Phoenix, AZ
- $25 - $29 an hour
- Remote
- Spanish
- Mid-level
- 3 years
- Disability insurance
- Health insurance
3d
Front Office Coordinator
HIGHLAND CABINETRY INC —Phoenix, AZ
- $27 - $29 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d

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Clinical Research Coordinator

Gilbert Center for Family Medicine -
Gilbert, AZ

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

HIPAA compliance
Microsoft Outlook
Research ethical considerations
Interpersonal skills
Customer service
Spreadsheets
Regulatory compliance
In-person customer service
HIPAA
Filing
Laboratory experience
Employee relationship building
Patient service
Patient safety
Research project coordination
Attention to detail
Desktop applications
Organizational skills
SharePoint
Clinical quality assurance standards
Clinical confidentiality policies
Database software proficiency

Full Job Description

OVERVIEW:
The Clinical Research Coordinator (CRC III) manages the key global relationships and serves as the primary liaison among internal and external stakeholders, ensuring timely and professional communication regarding study progress and key events. This role involves overseeing multiple concurrent trials, mentoring junior team members, and ensuring adherence to ethical and regulatory standards throughout the research process. Key responsibilities include conducting informed consent procedures, supporting participant safety by reporting adverse events, coordinating study visits, and managing essential study documentation. The CRC III plays a pivotal role in problem-solving and process improvement to enhance study efficiency and compliance.

RESPONSIBILITIES:

Develop strong working relationships, maintain effective communication with study team members.
Serve as a point of contact for the clinic as well as the sponsor for clinic related activities.
Support and work across multiple concurrent trials
Complete all protocol related training by due dates.
Perform patient/research participant scheduling
Collect patient/research participant history
Collect and maintain source documentation
Perform data entry and query resolution
Support the collection and review of required essential study documents and reports.
Order supportive study supplies (e.g., contracts, IXRS, lab kits, nonclinical supply materials, imaging and laboratory handling manuals, etc.).
Adhere to an IRB approved protocol
Conduct the informed consent process of research subjects, once trained.
Support the safety of research subjects, and report adverse events
Coordinate protocol-related research procedures, study visits, and follow-ups
Assist with the screening, recruiting, and enrollment of research subjects.
Facilitate pre-study, site qualification, study initiation, monitoring visits, and study close- out activities. Documentation of PSV and SIV activities.
Collect, process, and ship laboratory specimens
Follow ethical and professional codes of conduct and escalate noncompliance as needed
Adhere to the study plan by ensuring that all approvals are in place, vendors are qualified
Comply with Clinic and Sponsor policies, standard operating procedures (SOPs), GCP guidelines and documents data according to ALCOA.
Perform other duties as required and/or assigned.

REQUIREMENTS:

Knowledge of clinical trial terminology and practices required
Prior GCP training and ability to explain the importance of GCP guidelines
Ability to identify and explain key protocol elements and perform study tasks
Demonstrated understanding of the basic participant safety requirements including safety reports, ICF elements, and role of the IRB.
Excellent verbal and written communication skills, including the ability to convey ideas, information, and suggestions clearly and effectively.
Excellent interpersonal and customer service skills
Strong organizational skills, including the ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Self-motivated and ability to act and operate independently with minimal daily direction from manager to accomplish objectives
Strong analytical and problem-solving skills
High attention to detail and accuracy
Ability to maintain confidentiality with HIPAA guidelines, patient matters and other sensitive information.
Ability to travel for Clinic activities, and attend investigator meetings or vendor visits/audits, as required.
Demonstrated proficiency with word processing, spreadsheet, database, and presentation software (MS Office skills such as Outlook, Word, Excel, PowerPoint, and SharePoint) and with clinical trial master filing systems

EDUCATION AND EXPERIENCE:

·Bachelor's Degree (BS/BA), in life sciences or healthcare field preferred
Minimum 5 years of experience coordinating clinical trials, including the activities listed above
·At least 2 years of experience within clinical research providing oversight of a project or a clinical team preferred CCRC certification is a plus
Previous nursing experience in a clinical setting a plus
Phlebotomy experience a plus
Experience administering subcutaneous, intramuscular, and IV medications a plus

PHYSICAL DEMANDS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to:
Regularly work at a desk using a computer for prolonged periods.
Perform repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers.
Regularly communicate via e-mail, telephone, chat, webcam (remote sessions such as MS Teams or Zoom), so others will understand and exchange accurate and timely information.
Frequently stand/walk, grasp objects, and perform lightly/fine manipulation of objects.
Occasionally move safely over uneven surfaces.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in chandler, az

Clinical Research Coordinator

Marketing Coordinator

Population Health Coordinator

Service Coordinator

Front Office/Treatment Coordinator

Guest Experience Coordinator

HR Coordinator

Clinical Administrative Coordinator

Outpatient Coordinator

Patient Placement Coordinator

Customer Service Intake Coordinator

Front Desk / Office Coordinator

Client Communications Coordinator

LifeSpa-Coordinator

Medical Staff Assignment Coordinator

Workplace Experience Coordinator - Phoenix, AZ

Client Services Coordinator

Client Services Coordinator

Payroll Coordinator II - REMOTE

Front Office Coordinator

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