Top 535 Patient services representative Jobs in Chandler, Az

Call Center Representative
Monogram Health Inc —Tempe, AZ
- Weekends as needed
- 18 years or older
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Optum —Chandler, AZ
- $16 - $29 an hour
- Overtime
- Remote
- 18 years or older
- Microsoft Outlook
- Computer literacy
2d
Patient Placement Coordinator
Mercy Gilbert Medical Center —Gilbert, AZ
- $24.24 an hour
- PRN
- Hospital
- High school diploma or GED
- Children
14d
Patient Access Representative (Chandler Regional Medical Center)
Optum —Chandler, AZ
- $16 - $29 an hour
- Full-time
- 18 years or older
- Hospital
- Basic math
- Paid training
- AD&D insurance
Patient Access Registrar
Optum —Chandler, AZ
- $16 - $29 an hour
- Full-time
- Spanish
- Hospital
- Medical office experience
Associate Patient Care Coordinator
Optum —Gilbert, AZ
- $16 - $29 an hour
- Full-time
- Hospital
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
9h
Registrar
Chandler Regional Medical Center —Chandler, AZ
- $18.00 - $22.19 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
5d
Patient Service Representative
Lakeview Dental Center —Chandler, AZ
- $20 - $25 an hour
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
Patient Services Specialist
Barrow Brain and Spine —Gilbert, AZ
- Full-time
- Private practice
- Guest services
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Part Time Outpatient Registration Specialist
Optum —Chandler, AZ
- $16 - $29 an hour
- Part-time
- Spanish
- Medical office experience
- Pass drug screening
Dental Patient Care Representative
Chandler Oral and Maxillofacial Surgery —Chandler, AZ
- $22 - $29 an hour
- 8 hour shift
- Dental office
- Inventory management
- HIPAA
- Paid training
- Paid holidays
Quick Apply
12d
Patient Appointment Services Specialist - Hematology/Oncology
Mayo Clinic —Phoenix, AZ
- $22.12 - $31.21 an hour
- Overtime
- Mid-level
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
Front Desk
Kids Dental Center —Chandler, AZ
- $15.00 - $18.50 an hour
- Full-time
- Dental office
- Pediatrics
- Communication skills
Representative - Admissions Services
HonorHealth —Tempe, AZ
- PRN
- Hospital
- HIPAA
- High school diploma or GED
Receptionist- Outpatient Pediatric Clinic
Arbor Therapy —Chandler, AZ
- $19 - $23 an hour
- Full-time
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Patient Services Specialist
SimonMed Imaging —Gilbert, AZ
- No weekends
- Background check
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
7d
Patient Intake Specialist (REMOTE)
Aveanna Healthcare —Chandler, AZ
- From $18 an hour
- Full-time
- Remote
- Customer service
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
5d
Medical Front Office Receptionist
Arizona Diagnostic Radiology —Chandler, AZ
- $16 - $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
2d
Per Diem Patient Access Registration
Optum —Chandler, AZ
- $16 - $29 an hour
- 8 hour shift
- Spanish
- Hospital
- Pass drug screening
Patient Access Representative - Emergency Registration
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Children
- Travel
- Pediatrics

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Call Center Representative

Monogram Health Inc -
Tempe, AZ

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Objection handling (sales technique)
High school diploma or GED
Medical terminology

Full Job Description

Position: Onsite Call Center Representative

The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program.

The Patient Care Center is open and staffed seven (7) days per week between the core business hours of:

8:00am to 7:00pm (CST) Monday through Friday
7:00 am – 6:00 pm (CST) Saturday and Sunday

The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity.

Roles and Responsibilities

Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers.
Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment.
Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections
Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services.
Protects the health care privacy of patients by strictly following HIPAA regulations.
Notates and enters data as needed into Salesforce, as required to support all activities of the call.
Fields call with a positive attitude, building rapport and trust with patients.
Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned.
Proficiency in using various software, electronic health record platform(s), and multiple screens.

Essential Job Functions:

Visual acuity – 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics.
Hearing – 100%– ability to hear and respond to phone calls, converse with patients, colleagues, and others.
Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing.
Sitting - 100%
Standing – 5%
Walking – 2%
On-site position – 100%

Position Requirements

High School Diploma or GED required.
Must be 18 years of age or older.
English language proficiency required; bilingual (Spanish/English) preferred.
Proven ability to learn and retain information in an exceptionally fast-paced environment.
Proven ability to balance multiple competing priorities while meeting or exceeding deadlines.
Must possess an innate ability to overcome objections.
Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy.
Thrive in a very fast paced start up environment while embracing change with a "can do" attitude.
Demonstrated verbal, listening, and written communication skills are required.
Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is a significant and strongly preferred. Knowledge of medical terminology
Previous home health and care management experience preferred.

Benefits

Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care.
Comprehensive medical, dental, vision and life insurance
Flexible paid leave and vacation policy
401(k) plan with matching contributions

About Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.

#LI-SJ1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

patient services representative jobs in chandler, az

Call Center Representative

Customer Service Representative

Patient Placement Coordinator

Patient Access Representative (Chandler Regional Medical Center)

Patient Access Registrar

Associate Patient Care Coordinator

Registrar

Patient Service Representative

Patient Services Specialist

Part Time Outpatient Registration Specialist

Dental Patient Care Representative

Patient Appointment Services Specialist - Hematology/Oncology

Front Desk

Representative - Admissions Services

Receptionist- Outpatient Pediatric Clinic

Patient Services Specialist

Patient Intake Specialist (REMOTE)

Medical Front Office Receptionist

Per Diem Patient Access Registration

Patient Access Representative - Emergency Registration

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Position: Onsite Call Center Representative

Roles and Responsibilities

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Benefits

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