Top 340 Senior customer support representative Jobs in Chandler, Az

Customer Service Representative
Berkley —Scottsdale, AZ
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- 2 years
- Profit sharing
- Paid parental leave
Healthcare Associate - AssistRx Academy (Customer Service Representative)
AssistRx —Tempe, AZ
- $38,000 - $42,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Disability insurance
Quick Apply
Function Lead Centralized Services - Onsite
Walgreens —Chandler, AZ
- $23.50 - $31.35 an hour
- Microsoft Word
- Spanish
- Computer literacy
Customer Service Administrator
Salt River Pima-Maricopa Indian Community —Scottsdale, AZ
- $79,257 - $108,982 a year
- Full-time
- Microsoft Word
- Management
- Mid-level
- Wellness program
- Health savings account
13d
Rep, CS Banking Ops
Northern Trust Corp. —Tempe, AZ
- $41,040 - $61,560 a year
- Full-time
- Computer literacy
- Research
- US work authorization
- Health insurance
- Dental insurance
Sr. Claim Center Representative
Chubb —Phoenix, AZ
- $48,000 - $67,000 a year
- Overtime
- No experience needed
- Mid-level
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
CUSTOMER SERVICE REPRESENTATIVE 2
State of Arizona —Phoenix, AZ
- $18.51 an hour
- Full-time
- 5 years
- High school diploma or GED
- Children
- Wellness program
- Paid parental leave
13d
Client Service Representative (Hybrid)
Broadridge —Phoenix, AZ
- $60,000 - $75,000 a year
- Email
- Finance
- Analysis skills
- Experience equivalent to degree accepted
Administrative Assistant
BioCare —Tempe, AZ
- Background check
- 5 years
- Pass drug screening
- Disability insurance
- Health insurance
Customer Relations Representative - State Farm Agent Team Member
Courtny Tyler - State Farm Agent —Maricopa, AZ
- $50,000 - $75,000 a year
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Customer Service Representative - State Farm Agent Team Member
Courtny Tyler - State Farm Agent —Maricopa, AZ
- $40,000 - $50,000 a year
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Payroll Support Rep
ADP —Tempe, AZ
- Extended hours
- Computer literacy
- Research
- Mid-level
- 401(k)
Prior Authorization Supervisor
Arizona Priority Care —Chandler, AZ
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Manager, Accounts Payable
DSV —Mesa, AZ
- $93,500 - $141,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Sr. Admissions Representative-AAI
Ancora Education —Glendale, AZ
- $25 - $28 an hour
- Weekends as needed
- Office
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Special Inspector
Alta E&I —Tempe, AZ
- Overtime
- Background check
- Construction site
- Customer service
- Paid training
- Dental insurance
Quick Apply
14d
Senior Systems Engineer
Arctic Slope Regional Corporation —Tempe, AZ
- Full-time
- 7 years
- Basic math
- System design
- Dental insurance
- 401(k)
Head of Quality Assurance, Global
MayTec Inc. —Gilbert, AZ
- $70,000 - $100,000 a year
- Full-time
- 7 years
- Bachelor of Science
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Area Manager
ARCXIS —Queen Creek, AZ
- $70,000 - $80,000 a year
- Weekends as needed
- Microsoft Outlook
- Construction site
- Ability to walk for extended periods
Quick Apply
13d
Public Engagement Specialist [Mesa Field Representative]
U.S. Representative Greg Stanton (AZ office) —Mesa, AZ
- $55,000 - $65,000 a year
- Weekends as needed
- Background check
- Spanish
- Customer service
- Free parking
- Health savings account
Quick Apply

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Customer Service Representative

Berkley -
Scottsdale, AZ

Apply Now

Job Details

Full-time
$48,000 - $52,000 a year

Benefits

Profit sharing
Paid parental leave
Health savings account
Internal mobility program
Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Opportunities for advancement

Qualifications

Email customer support
Phone communication
High school diploma or GED
Productivity software
Continuous process improvement (CPI)
Technical Proficiency
Email support

Full Job Description

Company Details:

Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.

Why Join Us?

At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.

What We Value

A client-first mindset with a passion for delivering exceptional experiences
Curiosity, creativity, and a drive to challenge the status quo
Collaboration across disciplines to build smarter, more intuitive solutions
Integrity, expertise, and a commitment to excellence

The Company is an equal employment opportunity employer.

#LI-AV1 #LI-HYBRID

Responsibilities:

Berkley One is seeking a highly motivated and service-oriented Customer Service Representative to join our Contact Center team. This role is responsible for delivering a best-in-class service experience to both our high-net-worth customers and broker partners, while supporting business growth and operational excellence. The ideal candidate will bring a strong background in multi-channel customer service and a demonstrated ability to manage complex inquiries with professionalism, accuracy, and efficiency. We'll trust you to serve as a primary point of contact for customers and agents, handling a variety of policy servicing and support activities. You'll play a critical role in ensuring seamless interactions across phone, chat, and email channels, while maintaining the highest standards of service delivery. This role offers an excellent entry point into the insurance industry, with significant opportunities for career growth and advancement within Berkley One.

This role will be based in our Phoenix, AZ office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so. The hours of operation are 8:00 AM – 8:00 PM Eastern from Monday – Friday. Shifts vary based on customer needs and will fall within the hours outlined above.

What you can expect:

Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
Internal mobility opportunities
Visibility to senior leaders and partnership with cross functional teams
Opportunity to impact change
Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

Deliver timely, accurate, and high-quality service to customers and broker partners across multiple communication channels
Manage inbound inquiries and service requests with a focus on professionalism, responsiveness, and resolution
Process policy transactions including quotes, endorsements, cancellations, and payment activities with a high degree of accuracy
Maintain detailed and compliant documentation of all customer and agent interactions
Verify identities in accordance with regulatory and security protocols
Serve as a key resource for agents, providing guidance on policy inquiries and supporting quote-to-bind activities
Provide technical assistance and training related to internal systems, including policy administration, billing, and claims platforms
Demonstrate empathy and professionalism when supporting customers through sensitive situations, including first notice of loss
Proactively manage follow-ups and ensure timely completion of open service items
Collaborate with internal stakeholders to resolve complex issues and escalate as appropriate
Consistently achieve performance metrics related to productivity, quality, and service standards
Contribute to continuous improvement efforts, including process optimization initiatives and innovation programs
Support a culture of service excellence aligned with Berkley One’s brand and values

Qualifications:

What you need to have:

High school education or equivalent required
2+ years experience delivering high-quality customer service in a fast-paced call center environment
Excellent written and verbal communication skills across multiple channels (phone, chat, email)
Strong problem-solving, and interpersonal skills
Demonstrated ability to manage competing priorities and meet deadlines in a fast-paced environment
Proficiency with technology and ability to quickly learn new systems and platforms
Commitment to teamwork, continuous improvement, and operational excellence
Proficiency with technology and Microsoft Office required

Additional Company Details: We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $48,000 - $52,000 • Eligible to participate in annual discretionary bonus. • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details: Sponsorship not Offered for this Role

Apply Now

Refine Your Search

senior customer support representative jobs in chandler, az

Customer Service Representative

Healthcare Associate - AssistRx Academy (Customer Service Representative)

Function Lead Centralized Services - Onsite

Customer Service Administrator

Rep, CS Banking Ops

Sr. Claim Center Representative

CUSTOMER SERVICE REPRESENTATIVE 2

Client Service Representative (Hybrid)

Administrative Assistant

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Payroll Support Rep

Prior Authorization Supervisor

Manager, Accounts Payable

Sr. Admissions Representative-AAI

Special Inspector

Senior Systems Engineer

Head of Quality Assurance, Global

Area Manager

Public Engagement Specialist [Mesa Field Representative]

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