Top 25 Technical support analyst Jobs in Chandler, Az

Quality Analyst, Technical Support
Ministry Brands —Chandler, AZ
- Full-time
- Background check
- High school diploma or GED
- SQL
- Paid parental leave
- Paid holidays
14d
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
Enterprise Application Support Analyst 1
Choice Hotels —Scottsdale, AZ
- Extended hours
- Computer Science
- Research
- Office
- Paid jury duty
- Paid holidays
IT Support Analyst - MWH
MWH —Phoenix, AZ
- $48,000 - $65,000 a year
- Full-time
- Background check
- Computer science
- Mid-level
- Paid parental leave
- AD&D insurance
Support Analyst II
Exigo Technology Services, LLC —Scottsdale, AZ
- Weekends as needed
- Hybrid work
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
10d
EHR Help Desk Analyst
Southwest Human Development Inc —Phoenix, AZ
- CPR Certification
- HIPAA
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Analyst I Service Desk
Womble Bond Dickinson —Phoenix, AZ
- $45,000 - $83,000 a year
- Full-time
- Office
- Windows
- Microsoft Office
Service Desk Analyst
Mattamy Homes —Scottsdale, AZ
- Full-time
- Mid-level
- Office
- Travel
Technical Services Analyst
Crossroads Technologies, Inc. —Phoenix, AZ
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Paid training
- Disability insurance
Quick Apply
Analyst I, Technical Support (CE - Tools and Technology)
WM —Phoenix, AZ
- 8 hour shift
- Computer Science
- Research
- Ability to lift 50 pounds
- Employee stock purchase plan
- Paid holidays
IT Support Analyst
VigorCare Pediatric Services —Phoenix, AZ
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
2d
Technical Support Analyst
CHAS ROBERTS AIR CONDITIONING INC —Phoenix, AZ
- $52,000 - $62,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Mileage reimbursement
- Paid holidays
Quick Apply
Data Integration Support Analyst
U.S. Bank National Association —Tempe, AZ
- $75,820 - $89,200 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
5h
Analyst, Network Operations Center
Guitar Center —Phoenix, AZ
- $22 - $26 an hour
- 12 hour shift
- Data analysis skills
- Mid-level
- Office
- Paid holidays
- Health insurance
7d
Client Support Analyst II
LayerCake Technologies —Phoenix, AZ
- On call
- Remote
- Mid-level
- Travel
- In-person
- Paid holidays
- Disability insurance
Senior Technical L2 Analyst – Spend Management
U.S. Bank National Association —Tempe, AZ
- $124,355 - $146,300 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
Carrier Connection Analyst
Rippling —Phoenix, AZ
- $17.00 - $22.50 an hour
- Full-time
- Remote
- Google Workspace
- Salesforce
- Mid-level
NOC Analyst
Corsica Technologies, LLC —Scottsdale, AZ
- Weekends as needed
- Azure
- Mid-level
- Communication skills
Quick Apply
14d
Analyst, Enterprise Service Desk
ABACUS —Phoenix, AZ
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Phoenix, AZ
- On call
- System design
- Mid-level
- SQL
Quick Apply

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technical support analyst jobs near chandler, az

Quality Analyst, Technical Support

Ministry Brands -
Chandler, AZ

Apply Now

Job Details

Full-time
14 days ago

Benefits

Paid parental leave
Paid holidays
Paid time off
Parental leave
Employee assistance program
Professional development assistance
Flexible schedule

Qualifications

Customer communication

Full Job Description

Ministry Brands is looking for a Quality Analyst, Technical Support to join our growing team!

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.

What You'll Do:

As the Quality Analyst, Technical Support, you will play a key role in supporting our customers’ use of the DataDivers systems and APIs. This will require you to learn our systems and the variables that go into the data product. In addition, you’ll provide support and quality assurance services to the internal data teams to ensure our data is compliant and as accurate as possible. To achieve these goals, you’ll need to have a basic understanding of SQL databases/queries and good customer service skills (both oral and written).

Key Responsibilities:

Managing customer technical support issues relating to search data and services using the ZenDesk helpdesk system
Writing and maintaining documentation about the systems and updating with current processes and procedures
Analyzing internal data sets for completeness and accuracy using SQL queries and procedures
Receiving and processing customer dispute requests (changes to court records and/or expungements)
Review and extract relevant information from court documents and orders to ensure data accuracy and completeness
Other tasks assigned by the business

Who You Are:

High School Diploma or an equivalent combination of education and experience
Associate's degree in criminal justice, computer information systems, or a related field, preferred
Minimum of 1 year of experience in customer support or database administration, or related fields
Experience with SQL Server and writing queries to insert, update, and delete data
Basic understanding of the United States court system and procedures
Excellent verbal and written communication, organization, and follow-up skills
Ability to translate technical terminology into information customers can relate to

Physical Considerations:

Ability to work in a general office environment or remotely
Ability to handle extended periods of computer-based work, including telephone

Travel Considerations:

Domestic and/or international travel required, estimated up to 5%

Benefit offerings designed to promote a life of balance!

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.

Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them.

Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!

Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.

Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.

Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Apply Now

Refine Your Search

technical support analyst jobs in chandler, az

Quality Analyst, Technical Support

Support Analyst I (Remote)

Enterprise Application Support Analyst 1

IT Support Analyst - MWH

Support Analyst II

EHR Help Desk Analyst

Analyst I Service Desk

Service Desk Analyst

Technical Services Analyst

Analyst I, Technical Support (CE - Tools and Technology)

IT Support Analyst

Technical Support Analyst

Data Integration Support Analyst

Analyst, Network Operations Center

Client Support Analyst II

Senior Technical L2 Analyst – Spend Management

Carrier Connection Analyst

NOC Analyst

Analyst, Enterprise Service Desk

Sr. Analyst, Enterprise Service Desk

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