Top 42 Hotel front office manager Jobs in Chandler Az

Front Office Manager
Residence Inn by Marriott Gilbert San Tan —Gilbert, AZ
- $22 - $24 an hour
- 8 hour shift
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Front Office Manager - AC Hotel Phoenix-Biltmore
Schulte Hospitality Group —Phoenix, AZ
- $60,000 - $65,000 a year
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk
Gilbert DoubleTree —Gilbert, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Agent - Marriott
Pyramid Hotel Group —Chandler, AZ
- Overtime
- Hotel
- Communication skills
- Entry level
- Health insurance
- Paid time off
Rooms Operations Manager
Marriott International, Inc —Chandler, AZ
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Employee discount
5d
Front Desk Manager
Marriott International, Inc —Scottsdale, AZ
- $56,000 - $70,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Director of Front Office
Omni Hotels & Resorts —Tempe, AZ
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
Quick Apply
5d
Guest Service Representative Chandler
Extended Stay America —Chandler, AZ
- $16.80 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Hotel Manager, The Phoenician, a Luxury Collection Resort Scottsdale
Marriott International, Inc —Scottsdale, AZ
- $192,000 - $263,550 a year
- Full-time
- 6 years
- Bachelor's degree
- Business Administration
5d
Front Desk
The Tempest Hotel at ASU —Tempe, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk
Tempe Comfort Inn —Tempe, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Agent
Hyatt Place/Hyatt House Tempe —Tempe, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
8d
Opening Marriott General Manager
BAYWOOD HOTELS Rocky Mountain/West Region —Phoenix, AZ
- $75,000 a year
- Full-time
- Spanish
- Merchandising
- English
- On-the-job training
Quick Apply
Front Desk Supervisor
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Front Desk
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Full-time
- Computer literacy
- Basic math
- Hotel
Guest Service Representative Mesa
Extended Stay America —Mesa, AZ
- $17 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Hotel Assistant General Manager
Hampton Inn & Suites —Phoenix, AZ
- Full-time
- Inventory management
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Front Desk
Holiday Inn Express Scottsdale North —Scottsdale, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Supervisor ("Supervisor/a de Recepcion")
Embassy Suites Scottsdale —Scottsdale, AZ
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Front Desk Agent
Embassy Suites Phoenix Downtown North —Phoenix, AZ
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply

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hotel front office manager jobs near chandler az

Front Office Manager

Residence Inn by Marriott Gilbert San Tan
Gilbert, AZ

Quick Apply

Job Details

Full-time
$22 - $24 an hour
14 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Computer operation
Customer communication
Proactive hotel and accommodations guest assistance
Writing skills
Basic math
Employee relationship building
Shift management
Attention to detail
Team training
Property management systems (PMS)
Computer skills
Hotel and accommodations guest issue escalation
Hotel and accommodations guest complaints handling
Employee engagement
Team motivation (leadership skill)
Cross-functional communication

Full Job Description

Hotel Management Group, LLC is seeking a Front Office Manager for our Residence Inn Gilbert San Tan in Gilbert AZ.

HMG is an up-and-coming hotel management company that has already made its mark with developing and leading award-winning hotels. Our associates are the foundation of our success, and we take great pride in hiring candidates that will contribute to the “everyone is family” culture that has made our hotels successful. Come join our team where associates can learn and grow, in a fun, safe and supportive environment where your contributions are recognized and rewarded!

The hotel is owned and operated by an independent franchisee, Hotel Management Group. The franchise controls all aspects of the hotel’s employment policies and practices.

Job Summary

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a problem-free experience. You’ll also create the warm atmosphere that makes our guests feel at home.

The Front Desk Team is responsible for maximizing guest satisfaction, creating and maintaining a unique guest experience, executing brand standards, and building awareness of hotel and brand in the local community.

At Residence Inn Gilbert San Tan, we look for people who are welcoming and can focus on the things that really matter to our guests – and get them right every time.

We are looking for a strong leader who is accustomed to setting and following structure and protocols to ensure our team and guests get the experience they are expecting. A leader who is hands on, detail oriented and focuses on engagement of the team and the guest. You must have strong communication between all departments and understand the importance of consistent and enthusiastic leadership that motivates and encourages associates to do their best.

Guest experience

Be the warm welcome that starts a memorable guest experience

Acknowledge Rewards Club members and ensure rewards initiatives and enrollments are being adhered to

Take and manage guest bookings, up-selling opportunities along with adding insightful information that could enhance their stay with us

Handle cash and credit transactions

Ensure efficiency while checking guests in and out in a friendly and receptive manner

Problem solve guest concerns and resolve them in a timely manner

Stay one step ahead of guests’ needs. Pay attention and act on their preferences, and handle their messages, requests, questions and concerns promptly

Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and communicate with management when necessary

Stay safe all the time. Following our safety procedures

Communicate with other departments when needed

Take pride in your appearance and work area

Always know what events and activities are happening daily and, in the future, in the area

Enter rooming lists and assist other departments when needed

Creating warm and welcoming relationships with our guests, team and vendors

Helping with market stocking and cleanliness

Be a team player and follow our culture to ensure everyone has an enjoyable stay with us

Management Role

Have a flexible schedule that can cover all shifts, should someone call out

Have a fun, infectious, positive personality

Be creative in keeping the staff motivated and accountable

Be able to work with computer programs

Have an understanding of all departments and assist when needed

Know how to complete a schedule and ensure it is being followed

Watch inventory and make adjustments as needed

Handle guest and associate concerns

This job requires ability to perform the following:

Frequently standing up behind the desk and front office areas for 8 hours
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and computer equipment
Basic computer skills to operate various property management and reservations systems, etc.
Being passionate about people and service
Strong communication skills are essential when interacting with guests and associates
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit
Problem solving, reasoning, motivating and training abilities are often used
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Must have enthusiasm, professionalism and attention to detail
Must be able to work all shifts, as needed. Flexible schedule is needed to meet hotel demands.

Benefits:

Competitive Pay
Employee discount
Flexible schedule
Health, Dental, Vision and Life Insurance
Sick and PTO hours.
Professional development assistance

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel front office manager jobs in chandler az

Front Office Manager

Front Office Manager - AC Hotel Phoenix-Biltmore

Front Desk

Front Desk Agent - Marriott

Rooms Operations Manager

Front Desk Manager

Director of Front Office

Guest Service Representative Chandler

Hotel Manager, The Phoenician, a Luxury Collection Resort Scottsdale

Front Desk

Front Desk

Front Desk Agent

Opening Marriott General Manager

Front Desk Supervisor

Front Desk

Guest Service Representative Mesa

Hotel Assistant General Manager

Front Desk

Front Desk Supervisor ("Supervisor/a de Recepcion")

Front Desk Agent

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