Top 298 Risk consultant Jobs in Chandler Az

Voice ID Consultant
Northern Trust Corp. —Tempe, AZ
- $70,490 - $119,890 a year
- Full-time
- Research
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Sr Risk Control Consultant
UFG Insurance —Phoenix, AZ
- $112,000 - $143,000 a year
- Remote
- Data analysis skills
- Continuous improvement
- Travel
- Disability insurance
- Health insurance
Quick Apply
Associate Service Consultant (AIts Trading)
LPL Financial Corp —Tempe, AZ
- $21.10 - $35.16 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
4h
Workday HCM Technical Consultant - Top Secret Cleared
Deloitte —Tempe, AZ
- $78,700 - $155,100 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
Workday HCM Functional Consultant - Top Secret Cleared
Deloitte —Tempe, AZ
- $82,600 - $162,800 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
Oracle Financial Services Analytical Application
Sonsoft Inc —Phoenix, AZ
- Full-time
- Computer science
- Oracle
- Computer Science
Quick Apply
Senior Consultant, Non-Traditional Third Parties - Third Party Risk Management
Northern Trust Corp. —Tempe, AZ
- $90,820 - $154,280 a year
- Full-time
- US work authorization
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Transportation Safety Services Consultant II
Sentry Insurance —Phoenix, AZ
- $82,400 - $135,960 a year
- Full-time
- Customer service
- Mid-level
- Bachelor's degree
- Fuel card
- Health insurance
Senior Consultant, Third Party Issue Management - Third Party Risk Management
Northern Trust Corp. —Tempe, AZ
- $90,820 - $154,280 a year
- Full-time
- Writing skills
- Bachelor's degree
- US work authorization
- Health insurance
- Dental insurance
Performance Improvement Mgr
TriWest Healthcare Alliance —Phoenix, AZ
- $131,000 - $145,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Business development
- AD&D insurance
- Disability insurance
Associate Consultant Compliance
Northern Trust Corp. —Tempe, AZ
- $64,125 - $105,925 a year
- Call employer
- Mid-level
- Analysis skills
- Project management
- Health insurance
- Dental insurance
7h
Loss Control Consultant
Berkshire Hathaway GUARD Insurance Companies —Scottsdale, AZ
- $90,000 - $150,000 a year
- Full-time
- Hybrid work
- Office
- Driver's License
- Bachelor's degree
- Dental insurance
- 401(k)
Security, Risk and Compliance Consultant
SEI —Phoenix, AZ
- HIPAA
- 8 years
- Bachelor's degree
Major Case General Liability Claims Consultant
The Hartford —Scottsdale, AZ
- $84,800 - $127,200 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Bachelor's degree
Risk Management Consultant
Stantec —Phoenix, AZ
- Full-time
- Hybrid work
- 5 years
- Engineering
- Driver's License
- Wellness program
- Health savings account
6d
Collision Consultant
OEConnection —Phoenix, AZ
- Hybrid work
- Marketing
- 3 years
- Driver's License
- Paid holidays
- Health insurance
9d
Quality & Patient Safety Clinical Consultant
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Children
- Pediatrics
- Senior level
Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services
PRICE WATERHOUSE COOPERS —Phoenix, AZ
- $91,000 - $321,500 a year
- 6 years
- High school diploma or GED
- Fair chance
- Paid holidays
- Health insurance
Claims Consultant - Global Specialty Property Major Case
The Hartford —Scottsdale, AZ
- $84,800 - $127,200 a year
- Full-time
- Hybrid work
- Data analysis skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
5d
Associate Behavioral Health Consultant
CIRCLE THE CITY —Phoenix, AZ
- $68,800 - $80,000 a year
- Spanish
- English
- Mid-level

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risk consultant jobs near chandler az

Voice ID Consultant

Northern Trust Corp. -
Tempe, AZ

Apply Now

Job Details

Full-time
$70,490 - $119,890 a year

Benefits

Caregiver leave
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance

Qualifications

Coaching
Research
Cross-functional collaboration
Cross-functional communication

Full Job Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Description Summary

The Voice ID Consultant is responsible for the day‑to‑day oversight, investigation, and optimization of Northern Trust’s Voice ID authentication program. This role serves as a critical control function supporting client authentication, fraud detection, and client experience by reviewing suspicious caller alerts, resolving authentication mismatches, supporting front‑line partners, and partnering closely with Risk, Fraud, IT, Privacy, and Model Risk teams.

The Consultant plays a key role in ensuring rapid response to high‑risk authentication events, maintaining the integrity of the Voice ID program, and supporting ongoing enhancements, reporting, and governance.

Key Responsibilities:

Monitor and respond to Suspicious Caller alerts generated through:

Voice ID Admin Portal review queues
Automated alerts sent to the Voice ID admin distribution
Prioritize immediate review of alerts to ensure rapid turnaround and risk mitigation.

Conduct comprehensive suspicious caller reviews by leveraging multiple platforms, including:

Voice ID Admin Portal: Review call audio, risk scores, and contributing factors (e.g., fraudster match, synthetic speech detection).
Verint: Listen to a reasonable sample of historical call recordings (3–5) to assess voice consistency across prior client interactions.
Partner Workstation: Review client case history, authentication results, and potential patterns of suspicious behavior or recent compromises.

Determine appropriate outcomes and actions, including:

Confirming legitimate client activity
Escalating to Fraud and serving teams where appropriate
Adding confirmed suspicious callers to the Suspicious Caller Watchlist (SCWL)
“No Match” Authentication Review & Resolution
Review and investigate “No Match” authentication outcomes, with expected volume growth as Voice ID adoption increases.

Identify root causes of mismatches, including but not limited to:

Caller identity mismatch
Partner workflow or user error
Environmental issues (background noise, audio quality)
Changes in client voice characteristics or enrollment quality

Take appropriate action based on findings, including:

Completing suspicious caller escalation when warranted
Coaching front‑line partners on correct Voice ID usage
Re‑rendering or refreshing client voice enrollments to reflect behavioral or audio changes
Reporting & Analysis

Produce and deliver monthly reporting for Risk, Controls, and IT, including:

Enrollment volumes and total active enrollments
Successful authentication rates
Eligibility rates
False reject volumes (confirmed legitimate clients)
Analyze trends and anomalies that may negatively impact client experience or risk posture, such as increases in No Matches or Suspicious Caller rulings.
Escalate findings and insights to IT, Microsoft, Model Risk, or Fraud partners as appropriate.
Support ad‑hoc data and analysis requests from Risk, Fraud, and governance teams.

Front‑Line Support & Issue Resolution

Serve as a subject matter expert for Voice ID, supporting front‑line partners with troubleshooting and guidance.
Distinguish between true technology defects and user‑driven issues, providing coaching where applicable.
Partner with IT to submit incidents (INCs), escalate technical issues, and support resolution efforts.

Product Ownership Support & Testing

Support the Voice ID product owner through research, reporting, and stakeholder presentations as needed.
Participate in governance activities with Model Risk, IT Risk, Fraud, and Privacy partners.
Partner annually with Privacy to assess regulatory or legislative changes impacting Voice ID use.
Lead or participate in User Acceptance Testing (UAT) for enhancements, upgrades, or platform changes, which may require extended testing sessions involving cross‑functional teams.

Governance & Survey Administration

Administer required semi‑annual Voice ID user surveys to meet Model Risk requirements.
Analyze survey results and prepare reporting for submission to governance partners.

Required Qualifications

Experience in contact center operations, client authentication, fraud risk, or quality assurance.
Strong analytical skills with the ability to assess risk, patterns, and root cause across multiple systems.
Ability to make sound judgment decisions in time‑sensitive, risk‑related scenarios.
Comfortable working across multiple platforms and systems simultaneously.
Strong communication skills, with the ability to coach front‑line partners and collaborate with cross‑functional teams.

Preferred Qualifications

Experience with voice biometrics, authentication tools, or fraud detection solutions.
Familiarity with Verint or similar call recording platforms.
Experience supporting risk, control, or governance reporting.
Prior involvement in UAT testing or technology implementations.

Key Competencies

Attention to detail
Risk awareness and sound judgment
Client‑centric mindset
Ability to prioritize and respond quickly to high‑impact alerts
Strong partnership and collaboration skills

Salary Range:

$70,490 - 119,890 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Apply Now

Refine Your Search

risk consultant jobs in chandler az

Voice ID Consultant

Sr Risk Control Consultant

Associate Service Consultant (AIts Trading)

Workday HCM Technical Consultant - Top Secret Cleared

Workday HCM Functional Consultant - Top Secret Cleared

Oracle Financial Services Analytical Application

Senior Consultant, Non-Traditional Third Parties - Third Party Risk Management

Transportation Safety Services Consultant II

Senior Consultant, Third Party Issue Management - Third Party Risk Management

Performance Improvement Mgr

Associate Consultant Compliance

Loss Control Consultant

Security, Risk and Compliance Consultant

Major Case General Liability Claims Consultant

Risk Management Consultant

Collision Consultant

Quality & Patient Safety Clinical Consultant

Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services

Claims Consultant - Global Specialty Property Major Case

Associate Behavioral Health Consultant

I want to receive the latest job alert for risk consultant in chandler az

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