Top 235 Desktop technician Jobs in Chantilly, Va

Desktop Support Technician I
Cape Fox Shared Services —Chantilly, VA
- $26 - $31 an hour
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid holidays
- Disability insurance
13d
Help Desk Technician I (5833)
Three Saints Bay, LLC —Manassas, VA
- $24 - $30 an hour
- Background check
- Computer science
- Microsoft Outlook
Quick Apply
Tier 2 Desktop Support Technician
General Dynamics Information Technology —Washington, DC
- $32.30 - $43.70 an hour
- 5 years
- Office
- Continuous improvement
- 401(k) matching
11d
IT Support
ECPI University LLC —Manassas, VA
- $47,320 - $55,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
Tech Support Specialist
Axinn —Washington, DC
- $36 - $41 an hour
- Full-time
- Hybrid work
- Google Workspace
- Bachelor of Science
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
13d
Help Desk Specialist II (Tier II – Advanced Support)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Specialist
AHU Technologies Inc —Washington, DC
- $32 - $35 an hour
- Full-time
- 11+ years
- Mid-level
- High school diploma or GED
Quick Apply
10d
Desktop Technician
ActioNet —Rosslyn, VA
- Up to $118,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Desktop Support Technician, Associate
LCG, Inc. —Bethesda, MD
- $28 - $32 an hour
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
IT Support Technician
KBR —Chantilly, VA
- $123,800 - $151,300 a year
- Full-time
- 5 years
- Windows
- Bachelor's degree
- AD&D insurance
- Health insurance
Computer Technician Level 1
Manassas Park City Schools —Manassas Park, VA
- $28.86 - $53.47 an hour
- Full-time
- Classroom
- Google Workspace
- Current TB test
Quick Apply
4d
Senior Lead Installation Technician
Leidos —Alexandria, VA
- $92,300 - $166,850 a year
- Full-time
- 5 years
- Master's degree
- High school diploma or GED
Principal Windows Systems Administrator - Polygraph
Northrop Grumman —Dulles, VA
- $103,600 - $155,400 a year
- Overtime
- 3 years
- Master's degree
- High school diploma or GED
- Paid holidays
- Disability insurance
Help Desk Technician - TS/SCI W/ Polygraph
General Dynamics Information Technology —Washington, DC
- $33.52 - $45.34 an hour
- Senior level
- 4 years
- No travel
- Paid holidays
- 401(k) matching
Service Desk Technician (SDT) – Senior
AHU Technologies Inc —Washington, DC
- $40 - $44 an hour
- Full-time
- Hybrid work
- 5 years
- Office
- Windows
- Work from home
Quick Apply
Desktop Support Specialist
Oneida Techical Solutions —Fort Belvoir, VA
- $65,000 - $80,000 a year
- 8 hour shift
- Background check
- Bachelor of Science
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Field Server Break Fix Technician
Nesco Resource, LLC —Ashburn, VA
- $28 - $30 an hour
- On call
- Oracle
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
14d
Virtual Desktop Infrastructure Engineer
AHU Technologies Inc —Washington, DC
- $75 - $80 an hour
- Full-time
- Hybrid work
- Computer Science
- Basic math
- Master's degree
Quick Apply
Tech SME - Telecom and Network Technician
AHU Technologies Inc —Washington, DC
- $78 - $83 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Analysis skills
- Work from home
Quick Apply

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Desktop Support Technician I

Cape Fox Shared Services -
Chantilly, VA

Apply Now

Job Details

$26 - $31 an hour
13 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Confidential information handling
Technical documentation
Windows
Incident Escalation
Productivity software support
Computer hardware
Desktop applications
Escalation handling
Ticketing system technical support

Full Job Description

Job Description:

Cape Fox Shared Services is seeking a talented IT Support Technician I to join our awesome IT team in Chantilly. The IT Support Technician I serves as a frontline point of contact for end-user technical support needs across the organization. This is an entry-level position designed for an individual who is currently pursuing or has recently completed an Associate or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.

This position requires ON-SITE work 5 days per week in our Chantilly office.

The pay rate for this non-exempt position has been established at: $26.00 - $31.00 per hour.

The above range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition, we offer a variety of benefits including company holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, as well as 401K with company match. This job will be posted until filled or withdrawn.

The position provides Tier 1 technical support to onsite and remote employees, assisting with common hardware, software, account access, printer, connectivity, and Microsoft 365 issues. Responsibilities also include preparing and deploying laptops and other IT equipment, assisting with new employee onboarding and offboarding activities, maintaining accurate help desk documentation, and escalating more complex technical issues to senior IT staff.

No prior professional IT work experience is required. The ideal candidate will have a strong interest in information technology, a willingness to learn, good problem-solving skills, and the ability to provide professional and courteous customer service to end users. Duties and responsibilities include:

Serve as a frontline point of contact for Tier 1 IT support requests received through the help desk ticketing system, email, phone, and in-person requests.
Provide basic troubleshooting and technical assistance for desktops, laptops, printers, monitors, docking stations, peripherals, mobile devices, and other end-user equipment.
Assist users with common Microsoft 365 applications, including Outlook, Teams, OneDrive, and other productivity applications.
Troubleshoot basic user account, login, password, MFA, VPN, and remote-access issues.
Prepare, configure, and deploy laptops and other IT equipment for new and existing employees.
Assist with new employee onboarding and offboarding activities, including equipment preparation, setup, collection, and inventory updates.
Assist with Microsoft Intune device enrollment and basic device management tasks under the direction of senior IT staff.
Provide basic troubleshooting for wired and wireless network connectivity and escalate network-related issues when necessary.
Assist with printer installation, configuration, connectivity, and general troubleshooting.
Provide technical assistance to both onsite and remote employees.
Create, update, and close help desk tickets with clear and accurate documentation of reported issues, troubleshooting steps, and resolutions.
Follow established IT procedures, security policies, and standard operating procedures when supporting users and company-owned devices.
Escalate issues that cannot be resolved at the Tier 1 level to the appropriate IT team member and provide complete documentation of troubleshooting already performed.
Assist with maintaining IT equipment inventory and tracking assigned company assets.
Assist with basic conference room and audiovisual equipment setup and troubleshooting for meetings and presentations.
Perform other IT support duties and participate in IT projects as assigned.

Job Requirements:

Basic understanding of computer hardware, software, and operating systems.
Basic familiarity with Microsoft Windows.
Basic familiarity with Microsoft 365 applications such as Outlook, Teams, and OneDrive.
General understanding of computer networking concepts is preferred.
Interest in learning enterprise IT technologies such as Microsoft Intune, Microsoft Entra ID, Microsoft 365 administration, VPN technologies, and endpoint security.
Ability to troubleshoot technical issues using logical and methodical problem-solving techniques.
Ability to follow documented procedures and technical instructions.
Ability to recognize when an issue requires escalation to senior IT staff.
Ability to communicate effectively with technical and non-technical employees.
Ability to maintain accurate documentation and update help desk tickets.
Ability to handle company and user information professionally and confidentially.
Some travel may be required. Must have reliable transportation for occasional offsite support requirements.

Apply Now

Refine Your Search

desktop technician jobs in chantilly, va

Desktop Support Technician I

Help Desk Technician I (5833)

Tier 2 Desktop Support Technician

IT Support

Tech Support Specialist

Help Desk Specialist II (Tier II – Advanced Support)

IT Help Desk Specialist

Desktop Technician

Desktop Support Technician, Associate

IT Support Technician I

IT Support Technician

Computer Technician Level 1

Senior Lead Installation Technician

Principal Windows Systems Administrator - Polygraph

Help Desk Technician - TS/SCI W/ Polygraph

Service Desk Technician (SDT) – Senior

Desktop Support Specialist

Field Server Break Fix Technician

Virtual Desktop Infrastructure Engineer

Tech SME - Telecom and Network Technician

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