Top 6580 Service delivery manager Jobs in Chantilly, Va

Salesforce Delivery Manager
PenFed Credit Union —McLean, VA
- $84,700 - $200,318 a year
- Overtime
- Marketing
- Salesforce
- Engineering
- Paid parental leave
- Disability insurance
Service Manager
Pohanka Chevrolet —Chantilly, VA
- $165,000 - $200,000 a year
- Weekends as needed
- Dealership
- 5 years
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
Desktop Packaging Engineer
Fannie Mae —Reston, VA
- $123,000 - $161,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
House Manager
Nannies and more International —McLean, VA
- From $60 an hour
- Urgently hiring
- Background check
- Clean driving record
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Service Delivery Manager
NORTH STONE LLC —Washington, DC
- $100,000 - $140,000 a year
- Full-time
- Office
- Windows
- Team management
- Disability insurance
- Health insurance
Quick Apply
11d
Enterprise Hardware Service Delivery Manager
CACI —Chantilly, VA
- $109,800 - $241,600 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Travel
- Health insurance
11d
Technical Project Manager / Service Delivery Lead
World Wide Technology Holding, LLC —Chantilly, VA
- $170,000 - $200,000 a year
- Full-time
- Azure
- 5 years
- Office
- Profit sharing
- Wellness program
10d
Service Center Manager
Govcio LLC —Fairfax, VA
- $150,000 - $199,260 a year
- Full-time
- 11+ years
- Office
- Bachelor's degree
Help Desk Manager
Stanley Martin Homes, LLC —Reston, VA
- $110,600 - $128,600 a year
- 8 hour shift
- Experience equivalent to degree accepted
- Senior level
- Business
- Paid parental leave
- Health savings account
Quick Apply
Senior Program Manager, Mid-Atlantic
Corporation for Supportive Housing —Washington, DC
- $97,000 - $123,000 a year
- Full-time
- Remote
- Bachelor's degree
- Travel
- Organizational skills
- Paid time off
IT Service Delivery Manager SME
Zantech —Ashburn, VA
- Full-time
- Hybrid work
- Office
- Analysis skills
- Senior level
Quick Apply
Service Delivery Manager
Zantech —Ashburn, VA
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Research
Quick Apply
Client Service Manager
Integrated Financial Partners —Fairfax, VA
- $35 an hour
- Part-time
- Hybrid work
- Mid-level
- Administrative experience
- Financial services
Quick Apply
4d
Neighborhood/Community Services Operations Manager
Fairfax County Government —Fairfax, VA
- $88,765.46 - $155,339.60 a year
- Weekends as needed
- Spanish
- Writing skills
- Adults
- Health insurance
- Dental insurance
9d
IAD Administrative Manager
Swissport International AG —Dulles, VA
- $90,000 - $92,000 a year
- Full-time
- English
- Research
- Office
- Paid holidays
- Health insurance
Content Delivery Manager
AstraZeneca —Gaithersburg, MD
- $151,081.60 - $226,622.40 a year
- Overtime
- 7 years
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
10d
WGL - Manager, Facility Security Operations
Washington Gas Light Company —Springfield, VA
- $149,200 - $180,125 a year
- Full-time
- Mentoring
- Military encouraged
- Senior level
- Paid holidays
- Health insurance
11d
IT Service Delivery Manager
Auria —Reston, VA
- $110,000 - $145,000 a year
- Computer science
- 7 years
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
Site Security Manager - VA/TS
CenCore —Manassas, VA
- $90,000 - $110,000 a year
- Weekends as needed
- 18 years or older
- Customer service
- Mid-level
5d
Education Coordinator (REMOTE)
The U.S. Pharmacopeia (USP) —Rockville, MD
- $30.88 - $40.15 an hour
- Full-time
- Remote
- Spanish
- Mid-level
- 3 years
- Paid time off
5d

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service delivery manager jobs near chantilly, va

Salesforce Delivery Manager

PenFed Credit Union -
McLean, VA

Apply Now

Job Details

Full-time
$84,700 - $200,318 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Software engineering
Software implementation
Enterprise solutions implementation
Enterprise software systems development
Cross-functional team management
Implementing IT solutions
Cross-functional communication

Full Job Description

Job Overview

PenFed is hiring a (Hybrid) Delivery Manager, Member Rewards at our Tysons, Virginia location. The primary purpose of this position is to lead the strategy, delivery, and ongoing management of PenFed's Member Rewards and Loyalty programs. This role is responsible for designing, implementing, and optimizing loyalty capabilities that drive member engagement, retention, and lifetime value, aligned with PenFed's growth strategy.

The Member Rewards Manager will partner closely with Marketing, Product, Finance, Technology, and external vendors to deliver scalable, compliant, and measurable loyalty solutions, with a strong preference for experience leveraging Salesforce Loyalty Management or similar enterprise loyalty platforms.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

Loyalty & Rewards Leadership

Own the end-to-end Member Rewards and Loyalty strategy, including earn, burn, tiering, promotions, and partner redemptions.
Lead the implementation and enhancement of Loyalty platforms, preferably Salesforce Loyalty Management.
Define loyalty program success metrics including engagement, activation, redemption, and ROI.
Manage loyalty program lifecycle from concept through launch and continuous optimization.

Program & Platform Delivery

Lead requirements definition, system design, configuration, testing, and rollout of loyalty initiatives.
Partner with IT and architecture teams to ensure solutions align with PenFed Reference Architecture and security standards.
Ensure loyalty capabilities integrate seamlessly with member data platforms, digital channels, and marketing systems.
Oversee phased delivery across MVP, enhancements, and future-state roadmap.

Operational Excellence & Governance

Provide leadership during production releases and Sev1 / Sev2 incidents impacting rewards or member experience.
Ensure data accuracy for points accrual, redemption, and reporting.
Manage vendor relationships for rewards fulfillment, partners, and loyalty service providers.
Ensure compliance with regulatory, audit, privacy, and financial controls.

Cross-Functional Partnership

Collaborate with Marketing and Product teams on campaigns, offers, and promotions tied to loyalty.
Partner with Finance on points liability, budgeting, and reconciliation.
Act as the primary loyalty subject-matter expert for business stakeholders.

People & Team Leadership

Manage and mentor a team of 5-10 associates and/or contractors.
Set clear objectives aligned to member experience and business outcomes.
Promote a culture of accountability, innovation, and continuous improvement.

Qualifications

Equivalent combination of education and experience is considered.

Job requires a Bachelor's degree in Engineering or MBA in a closely related technical field, and 8 years of progressive software development experience.
Bachelor's degree in Business, Marketing, Information Systems, or a related field; MBA preferred.
8+ years of experience in loyalty programs, rewards management, or digital engagement platforms.
Hands-on experience implementing or operating enterprise loyalty solutions (Salesforce Loyalty Management preferred).
Strong understanding of points economics, member behavior, promotions, and partner ecosystems.
Proven ability to lead cross-functional initiatives and influence senior stakeholders.
Experience with AI preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

Salesforce Loyalty Management experience or certification.
Salesforce Admin or related Salesforce certifications.
Agile / Scrum certification (CSM or equivalent).

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Limited travel to various worksites is required.

Pay Transparency

The anticipated starting salary range for this role is $84,700.00 - $200,318.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Benefits

At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.

Our Purpose

Helping members achieve their dreams since 1935. Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.

Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country. With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at [email protected] .

Apply Now

Refine Your Search

service delivery manager jobs in chantilly, va

Salesforce Delivery Manager

Service Manager

Desktop Packaging Engineer

House Manager

Service Delivery Manager

Enterprise Hardware Service Delivery Manager

Technical Project Manager / Service Delivery Lead

Service Center Manager

Help Desk Manager

Senior Program Manager, Mid-Atlantic

IT Service Delivery Manager SME

Service Delivery Manager

Client Service Manager

Neighborhood/Community Services Operations Manager

IAD Administrative Manager

Content Delivery Manager

WGL - Manager, Facility Security Operations

IT Service Delivery Manager

Site Security Manager - VA/TS

Education Coordinator (REMOTE)

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